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Jeju Air


3.5 of 5 bubbles
172 Reviews
Headquarters: 312-1 Yon-Dong, Jeju, Jeju Island 63000 South Korea +82-1599-1500 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 2.5 of 5 bubbles
    Food and Beverage
    2 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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172 Reviews from our TripAdvisor Community

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172 reviews from our community

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Showing 30: English reviews
bucheon
2 reviews
2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

On time, courteous, and friendly. The seats were just large enough, but the flight is short, so it doesn't really matter. Gimpo leaves quite a bit to be desired, though. Don't plan on spending much time there.

Domestic Economy Seoul - Jeju
Helpful?
Thank toddarthurwolf
Stockholm, Sweden
Level Contributor
13 reviews
1 helpful vote
3 of 5 bubbles Reviewed 6 February 2017

A small flight company that is in the group of low price catogary. The aircraft is good but the check-in is not so good. Takes time because had only 4 desk open when i travelled from marita int terminal 3. And if you want food on the flight you have to preorder or buy it on the aircraft.

North Asia Economy Tokyo - Seoul
Helpful?
Thank Haakan N
Helsinki, Finland
Level Contributor
25 reviews
6 helpful votes
4 of 5 bubbles Reviewed 17 January 2017

For me flight to Jeju was pleasent with Jeju air. The air stewardess were kind. Of course I didn't except much for short flight to Jeju so that's why I found flight pleasant. The flight was on time (which was very important to me). Big minus was for me the website because I had problems to buy a ticket. But...

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Domestic Economy Seoul - Jeju

Helpful?
Thank IloveKiseop91
Tokyo Prefecture, Japan
Level Contributor
14 reviews
4 helpful votes
2 of 5 bubbles Reviewed 13 January 2017

It was my first time taking a return flight TYO-ICN-CEB and CEB-ICN-TYO with Jejuair. From Narita Airport, it took a long time before my boarding pass was released. According to the staff, the system could not print out my boarding pass that they needed to call to Jeju office in Korea in order to solve this thing. Another worst problem...

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Southeast Asia Economy Tokyo - Cebu Island

Helpful?
1 Thank Ann J
2 reviews
4 of 5 bubbles Reviewed 5 January 2017

This is low-cost airline. The plane was (I believe) Boeing 737. I don't think they will serve me anything to drink or eat since I don't pay for the food. However, what I like about this is that they serve water on board. Sounds strange but I have been on other low-cost airline which I have to pay to just...

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North Asia Economy Seoul - Tokyo

Helpful?
Thank Settasit C
singapore
Level Contributor
52 reviews
29 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

The web site is a challenge to book. But search the other few budget airlines that flew to Jeju this is the cheapest and has English version compared to the others. Its budget airline standard, don't expect a lot. Just one cup of plain water. The flight in and out was smooth. Do book early, there is savers rate and...

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Domestic Economy Seoul - Jeju

Helpful?
Thank ezekiel19
Busan, South Korea
Level Contributor
46 reviews
13 helpful votes
2 of 5 bubbles Reviewed 26 December 2016

It didn't start out well when the Jeju Air staff told us to line up for boarding then we had to wait 15 minutes before they said the plane was ready for boarding which was quite annoying. We got onto the plane and the seats were rather uncomfortable. The crew doing the inflight safety demonstration looked very grumpy and not...

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Domestic Economy Busan - Jeju

Helpful?
Thank Brits_In_Busan
Seoul, South Korea
Level Contributor
12 reviews
4 helpful votes
1 of 5 bubbles Reviewed 13 December 2016

I flew round trip with Jeju for the first time and this was the *worst* airline I've ever been on (and I've flown on some bad ones). First of all, the leg room is worse than a small Romanian passenger van. The attendants barely speak English and even their Korglish leaves much to be desired. Often times announcements are made...

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North Asia Economy Seoul - Tokyo

Helpful?
2 Thank coderPro
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
3 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

Low cost airlines with good service, as i only flew from gimpo- jeju-gimpo. Its just took more or less than an hour. Plain Water drinks were offer complimentary as its just short flights.

Domestic Economy Seoul - Jeju
Helpful?
Thank mynameisINA
S Wales
Level Contributor
345 reviews
206 helpful votes
4 of 5 bubbles Reviewed 3 December 2016

I had expected the worst and was pleasantly surprised. Firstly, booking the ticket was non-trivial. The English website just kind of works. It rejected my first two credit card attempts with an error message in Korean. Helpful. However, the top tip here is to note that the email address fields *automatically strips punctuation*. Yes, any full stop (period) and i...

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North Asia Economy Tokyo - Seoul

Helpful?
Thank drc225
See travel tips for airlines
“Book early to get savers rate”
 of 5 bubbles ezekiel19, 1 Jan 2017 | Read review
“They had flight every hour, so airport is crowded and open check-in usually 30 minutes before boarding. Boarding gate-quite far.”
 of 5 bubbles mynameisINA, 12 Dec 2016 | Read review
“Make sure you get to the airport a bit early for check-in.”
 of 5 bubbles 77jeffl, 27 Nov 2016 | Read review
“Take part the game !”
 of 5 bubbles 862stanleyl, 4 Aug 2016 | Read review
“足を延ばせる席がよければ、追加料金”
 of 5 bubbles mico35, 11 Mar 2017 | Read review
Show next 5 travel tips 5 of 10
About Jeju Air
Jeju Air (7C) is a South Korean carrier headquartered in Jeju City. It operates primary hubs at Incheon International Airport (ICN) and Jeju International Airport (CJU) and a secondary hub at Gimhae International Airport (PUS). Domestically, the airline flies to six destinations. It also has scheduled international service to Cambodia, Guam, Hong Kong, Japan, Northern Mariana Islands, China, the Philippines, Taiwan, Thailand and Vietnam, as well as charter operations. The airline's fleet consists of 20 Boeing 737-800 planes configured with a single Economy Class cabin.
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