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Peach Aviation

1,684 reviews
Headquarters: 1 Senshu-kuko-naka Tajiri-cho, Sennan-gun, Osaka Osaka Prefecture 549-0011
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3.01,684 reviews
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About Peach Aviation
Headquarters: 1 Senshu-kuko-naka Tajiri-cho, Sennan-gun, Osaka Osaka Prefecture 549-0011

Airline Summary

Peach (MM) is a low-cost carrier based in Japan. The airline's fleet includes planes that are configured with only an Economy Class cabin. Within the cabin, four types of seats are available. These include Stretch Seats (extra leg room), Fast Seats (first row of the cabin), Pleasure Seats (seats toward the front of the cabin as well as some window seats) and Standard Seats. Peach flies non-stop to about 15 destinations primarily within Japan. International destinations include Hong Kong, South Korea and Taiwan. Peach's hubs are located at Kansai International Airport (KIX) in Osaka, Naha Airport (OKA) and Narita International Airport (NRT) in Tokyo.
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Michelle W wrote a review Yesterday
3 contributions
Sapporo - Osaka
Domestic
The airline nickle and dimes you for everything. Get ready to pay a lot for checked bags and carry on. Absolutely ridiculous.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ellie S wrote a review 26 Feb
1 contribution
Hong Kong - Osaka
North Asia
Peach airline is the wort airline in the world. Their flight was delayed resulting in my not being able to connect to their own flight. They refused to compensate! I had to pay for an other flight and pay for a hotel room for the night awaiting for the nest flight!!!! NEVER USE PEACH!
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anna K wrote a review 18 Feb
1 contribution
Chitose - Tokyo
Domestic
This airline does not even deserve a single star!!! We had traumatic experience!! We arrived at the airport two hours prior to our scheduled departure and attempted to check-in (machine) several times. It was a long queues, unable to do self check in(machine) and understaff!!! NO ONE ASSISTED US. I tried to explain to the staff and asking for help, but she said that we couldn’t board due to full flight!!! Imagine there were two flights at the same time with only one line!! We lost a lot of time explaining ourselves even though we had plenty. This led to traumatic experiences for us. We had to purchase new tickets as a result of this circumstance, missed the train, and nearly spend the night at the airport. This shouldn’t happen to other passengers. Even called customer service but wasted my 41 minutes and Ms. Customy was raising her voice. They even blaming us instead of solving the problem!!! NO TO PEACH AVIATION!!!!! Read your website again and your 5 promises that written on your website and follow it!
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Roving00592202173 wrote a review 16 Feb
1 contribution
Okinawa City - Chitose
Domestic
Worst airline. Not only 40 minutes late but it literally took one hour to get our luggage. Had to run like maniacs to catch the last bus to the car rental. You get what you pay for.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ellen Davis wrote a review 15 Feb
2 contributions
Tokyo - Taipei
North Asia
I've never left a comment regarding an airline but here goes... I've enjoyed Vanilla Air in the past, therefore I was looking forward to fly Peach, however, the experience was nothing close to comparison... 1)The Japanese crew-members' English was very difficult to understand to say the least, which I get, it's not their native tongue and no one's English is perfect, but one flight attendant kept saying "This is the emergency exit, in case of emergency, please open the door" to me over and over again to each time I replied "okay" with certainty, but she kept repeating...which was frustrating. This is not my first time seated at the emergency exit, and I've never encountered a situation as frustrating as this one. 2)For some reason, a father and his 4-year-old daughter was seated far away from each other. It's probably the kid's first flight, poor thing cried the entire 4-hour flight, the dad and the crew did nothing in terms of this situation, which was upsetting and hard to grasp. 3)There was some unknown issue regarding my name which prevented me from self-checking-in. Another situation I have never encountered with any other airlines prior to this one. I've been a frequent flyer since my childhood, therefore this was very weird and uncalled for to say the least. All in all, Peach is nothing like the experience I once had with Vanilla Air. There are other affordable airlines with much better performance and management out there. This is not bashing the crew and captain's efforts. But I would not recommend.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anna K wrote a tip 18 Feb
"DO NOT USE THIS AIRLINE"
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Madeline P wrote a tip Jan 2024
"Just don’t book with this airline. "
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limdaniel619 wrote a tip Jan 2024
"Don’t take Peach Airline. You will wasting your time for waiting and waiting. End up u need to spend more on hotel, air ticket."
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Newdash D wrote a tip Jan 2024
"The passengers must be very careful when they take Peach . The company will find all the ways to block the passengers to board the airplane."
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Oscar C wrote a tip Jan 2024
"Pay little extra for another airline. "
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Round TripOne-wayMulti-city
Depart
Wed, 13/03
Return
Wed, 20/03
Travellers
1, Economy