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firefly


144 Reviews
Headquarters: Admin Building 1 Sultan Abdul Aziz Shah Airport, Petaling Jaya 47200 Malaysia +63-3158-8279 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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144 Reviews from our TripAdvisor Community

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144 reviews from our community

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Showing 116: English reviews
Level 6 Contributor
251 reviews
54 helpful votes
Reviewed 1 week ago via mobile

We only got this flight as the stupid grab driver took us to the wrong bus station so we missed our bus...anyway surprisingly good, even got peanuts and a drink.

Domestic Economy Kota Bharu - Penang
Helpful?
Thank Billy W
Singapore, Singapore
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago

This is the first time I'm flying with FireFly and the experience is not too bad, better than I first thought despite a propeller aircraft. Will continue to take FireFly to KL.

Southeast Asia Economy Singapore - Kuala Lumpur
Helpful?
Thank agnesyue
Westcliff-on-Sea, United Kingdom
Level 6 Contributor
354 reviews
169 helpful votes
Reviewed 1 week ago

Only 35 minute flight, small prop 'plane, everyone seated as spread out - to balance up I presume. No frills, just a flight, the only downside was airport announcement - could not hear the FIREFLY tannoy. As a short flight, no entertainment and service was a carton of squash - what else do you expect - go for it.

Domestic Economy Penang - Langkawi
Helpful?
Thank keith47
London, United Kingdom
Level 5 Contributor
56 reviews
15 helpful votes
Reviewed 4 weeks ago

We were in a small turbo prop for this 25 minute flight, the pilot was obviously in a hurry as we went everywhere on the ground at great speed, the flight was all over in no time and were given a nice glass of fruit juice by the immaculate stewards. Who could ask for more.

Domestic Economy Penang - Langkawi
Helpful?
Thank philip t
Westcliff-on-Sea, United Kingdom
Level 6 Contributor
354 reviews
169 helpful votes
Reviewed 12 March 2018

Yes it was a prop jet but efficient handling meant we left on time arrived early. Bit noisy, but a fun flight - even time to send down some orange juice Pleasant staff and luggage quick to arrive.

Domestic Economy Penang - Langkawi
Helpful?
Thank keith47
George Town, Malaysia
Level 1 Contributor
4 reviews
Reviewed 12 March 2018

Flight took off on time, service on board and on the ground good, luggage arrived in good condition, efficient and value for money.

Domestic Economy Penang - Kuala Lumpur
Helpful?
Thank MFLai
Level 6 Contributor
146 reviews
19 helpful votes
Reviewed 7 March 2018 via mobile

Fly this airport a couple of times and that provide good service and reasonable leg room. Normally this airline is not fully booked so you can expect empty seat beside you. The turboprop plane is clean but does have limited storage space on the overhead storage area. The flight tender to depart slightly late by 10 - 15 mins late...

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Southeast Asia Economy Ipoh - Singapore

Helpful?
Thank Daniel S
2 reviews
Reviewed 5 March 2018

Very good flight for the price. Clean plane. Friendly staff. Good legroom. on time departure. great checkin experience.

Domestic Economy Kuala Lumpur - Kuala Terengganu
Helpful?
Thank Robert J
Penang Island, Malaysia
Level 5 Contributor
34 reviews
3 helpful votes
Reviewed 26 February 2018 via mobile

Value for money. Decent surprised by the choices of soy milk or orange served with ice in paper cup and a curry puff. I don’t have to worry about paying extra the luggage charged by other budget airline or have to pay for onboard food. Overall recommend especially for business travelers within Malaysia. A caution note is passenger must walk...

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Domestic Economy Penang - Kuala Lumpur

Helpful?
Thank SzeYeeThong
Singapore, Singapore
Level 6 Contributor
506 reviews
782 helpful votes
Reviewed 13 February 2018

Flew with Firefly from Subang-Kuala Lumpur (SZB) to Langkawi. It was cheap around S$50 for 1-way ticket and we arrived on time. It was nice! and didn't had any problem with their service!

Domestic Economy Kuala Lumpur - Langkawi
Helpful?
Thank VinaTraveler
See travel tips for airlines
“Check in online and pay a little extra money to choose your seat.”
MFLai, 12 Mar 2018 | Read review
“Row 1 (A,B.D & F) has good leg room”
jramnan, 4 Dec 2017 | Read review
“Book early to get the cheap seats”
timlongitude, 3 Dec 2017 | Read review
“Limited luggage room, don't bring too much carry on”
HockLye, 6 Nov 2017 | Read review
“Save precious time if on short-trip to KL by flying to and from Subang airport”
NasserAboobakar, 21 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About firefly
firefly (FY) is a Malaysian airline based at Sultan Abdul Aziz Shah Airport (SZB). Its other primary hub is located at Penang International Airport (PEN), and secondary hubs can be found at Senai International Airport (JHB) and Sultan Ismail Petra Airport (KBR). firefly is a wholly owned subsidiary of Malaysia Airlines (MH). The airline flies to 11 destinations within Malaysia, as well as seven international destinations in Indonesia, Singapore and Thailand. Its fleet consists of 35 ATR 72-500, ATR 72-600 and Boeing 737-400 aircraft.
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