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Aircalin


117 Reviews
Headquarters: 47 rue de Sebastopol, Noumea, Grand Terre BP 3736 New Caledonia +687-26-55-00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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117 Reviews from our TripAdvisor Community

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117 reviews from our community

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Showing 47: English reviews
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

It was a good flight to Noumea. There was nothing to complain about the food was good and the flight was smooth. All you could ask for really. As a 6 foot something person there was enough leg space. Friendly staff as well.

South Pacific Economy Melbourne - Noumea
Helpful?
Thank Daniel W
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Daniel, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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South Pacific Economy Melbourne - Noumea

Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 6 September 2017

A short but lovely flight, beautiful stewards, yummy food and a smooth flight. Our first time flying Air Calin.

South Pacific Economy Brisbane - Noumea
Helpful?
Thank Carol F
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Carol, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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South Pacific Economy Brisbane - Noumea

Brisbane, Australia
Level 3 Contributor
17 reviews
1 helpful vote
Reviewed 31 August 2017

Unfortunate there was no play station ! But the flight is so short that there is not enough time to see a film in its entirety... Flight attendants have very smart uniform. Better than on Qantas. Dommage qu'il n'y ait pas eu de console ! Enfin, le vol n'est meme pas assez long pour voir un film en entier... Hotesses...

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South Pacific Economy Noumea - Brisbane

Helpful?
Thank 906isabel
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Isabel, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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South Pacific Economy Noumea - Brisbane

Sydney, Australia
Level 5 Contributor
60 reviews
36 helpful votes
Reviewed 30 August 2017

This is a small airline. Seats are not comfortable too thin and you can feel the metallic frame . However seat pitch was much better than on other airlines. Food and service onboard was good. Correct food and beverages on offer. Inflight entertainment : You need to have an IPAD and earplugs as no entertainment was available onboard.

South Pacific Economy Brisbane - Noumea
Helpful?
Thank voyagevoyage40
Aircalin, Responsable relations clients at Aircalin, responded to this review

Hello, Thank you for your message and feedback. We constantly strive to improve our customer experience on board. In terms of our aircraft, we are planning to renew our fleet in 2019 in an effort to improve the comfort on board and we will pass your valuable feedback on to the relevant parties. We hope to welcome you back on...

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South Pacific Economy Brisbane - Noumea

Melbourne, Australia
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 30 August 2017

Making a return trip from Melbourne to Noumea and the Isle of Pines with Aircalin was an extremely relaxed, easy and comfortable experience. All flights were on time, almost to the minute, the staff on each very friendly and attentive and the food was fine. I would definitely recommend this airline.

South Pacific Economy Melbourne - Noumea
Helpful?
Thank Qi0ng
Aircalin, Responsable relations clients at Aircalin, responded to this review

Hello, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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South Pacific Economy Melbourne - Noumea

Melbourne, Australia
Level 4 Contributor
30 reviews
4 helpful votes
Reviewed 29 August 2017

A comfortable,pleasant experience.Nothing fancy here,but legroom was generous, staff were laid back but efficient, the airline ran on time.Food was ok, I would definitely fly with them again.Much better than Jetstar,if one had to choose.

South Pacific Economy Melbourne - Noumea
Helpful?
Thank stevetravelling2015
Aircalin, Responsable relations clients at Aircalin, responded to this review

Hello, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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South Pacific Economy Melbourne - Noumea

Wollongong
2 reviews
Reviewed 29 August 2017

On time flights in a comfortable setting. Very friendly staff, good service and food. The ground staff at both ports were also proficient and efficient.

International Business Class Sydney - Noumea
Helpful?
Thank Paulwand
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Paulwand, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We hope to welcome you back on board soon! Kind regards, Aircalin

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International Business Class Sydney - Noumea

Victoria
Level 3 Contributor
18 reviews
18 helpful votes
Reviewed 29 August 2017

On our flight from Melbourne to Noumea the plane was old and the seats so cramped. You have to have your on Iaptop to see a movie, etc. The food was good and the service was fine. Pretty expensive for a short trip, but no one else goes. On flight home the plane A320 was newer and the seat room...

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South Pacific Economy Melbourne - Noumea

Helpful?
Thank dellarie
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear dellarie, Many thanks for your email. We're sorry to hear that your experience with us was not to your satisfaction. We constantly strive to improve our customer experience on board. In terms of our aircraft, we are planning to renew our fleet in 2019 in an effort to improve the comfort on board and we will pass your valuable...

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South Pacific Economy Melbourne - Noumea

Auckland Central, New Zealand
Level 2 Contributor
5 reviews
8 helpful votes
Reviewed 29 August 2017

This was a good flight. Reasonably basic food and plane. It is a code share with Air New Zealand. Preferred our Air New Zealand flight home for better food and services particularly movies etc.

South Pacific Economy Auckland Central - Noumea
Helpful?
1 Thank LaureneHolley
Aircalin, Responsable relations clients at Aircalin, responded to this review

Dear Laurene, Thank you for your message and feedback. We're glad to hear that you enjoyed your flight with us. We constantly strive to improve our customer experience on board. In terms of our aircraft, we are planning to renew our fleet in 2019 in an effort to improve the comfort on board and we will pass your valuable feedback...

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South Pacific Economy Auckland Central - Noumea

New Zealand
Level 6 Contributor
170 reviews
71 helpful votes
Reviewed 29 August 2017

Flight attendants lovely and helpful - Plane left on time - food, same as any other airline. No tv in back of seat nor was there a pocket on back of seat to store your things in - really missed that! Huge lines at check in so be prepared! Goods shops at airport.

South Pacific Economy Noumea - Auckland Central
Helpful?
1 Thank Sparkle59
Aircalin, Responsable relations clients at Aircalin, responded to this review

Hello, Thank you for your message and feedback. We're delighted to hear that you enjoyed your flight with us. We constantly strive to improve our customer experience on board. In terms of our aircraft, we are planning to renew our fleet in 2019 in an effort to improve the comfort on board and we will pass your valuable feedback on...

More 
South Pacific Economy Noumea - Auckland Central

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See travel tips for airlines
“Try and get a seat in the forward area,seems less crowded”
stevetravelling2015, 28 Aug 2017 | Read review
“If you want to watch a movie - download airlines app and bring your own computer and headphones”
Sparkle59, 28 Aug 2017 | Read review
“avoid this airline”
platinoum, 28 Aug 2017 | Read review
“to get better services need to pay extra for comfort zone, but all depends on choices”
babralaun66, 26 Jun 2017 | Read review
“I guess the product reminds me AF but surprisings SB is better nowadays, at least in terms of cabin crew friendliness.”
MAmoscow, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Aircalin
A French airline based in New Caledonia, Aircalin (SB) operates from a hub at La Tontouta International Airport (NOU). Aircalin flies to a dozen destinations in Australia, Fiji, French Polynesia, Japan, New Zealand, South Korea, Vanuatu, and the Territory of the Wallis and Futuna Islands. The airline also has codeshare agreements with Air France, Air New Zealand, Air Tahiti Nui, Korean Air and Qantas. Its fleet consists of Airbus A320 and Airbus A330-200 planes configured with two cabins: Hibiscus Class, or Business Class, and Economy Class.

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