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Scoot


2,992 reviews
Headquarters: 4 Airline Road, Singapore 819825 Singapore 011 65 3158 3388 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,992 Reviews from our TripAdvisor Community

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2,992 reviews from our community

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Showing 2,350: English reviews
Singapore
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

The first time for us. It was reasonable okay just the flight delay which can’t be helped I guess 🙂

Southeast Asia Economy Singapore - Kuala Lumpur
Helpful?
Thank 981betya
Kuala Lumpur, Malaysia
Level 6 Contributor
61 reviews
46 helpful votes
Reviewed yesterday
NEW
via mobile

You pay budget, don't expect premium. Flight into SIN were on time and very pleasant with the service in general but back to KUL were slight delayed but they handled in professionally. Thank you Crew In Charge Sally and Steward Nicky for the pleasant experience for my flight on 20th of November 2018 on TR466. Scoot up the good work...

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Southeast Asia Economy Kuala Lumpur - Singapore

Helpful?
Thank marvin_ngrw
Singapore, Singapore
Level 4 Contributor
37 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Flight is very budget. Previously I have no issued bringing my own bread ( Baked bun) but now they restrict outside food. The cost of food / snacks on board is terribly high cost. Even if they should restrict , there should be certain foods , not restrict to all. Already budget and yet charged food more ex than other...

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Southeast Asia Economy Singapore - Hanoi

Helpful?
Thank alwaystravel8873
Singapore, Singapore
Level 4 Contributor
37 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Thinking flying in the wee hours of a flight will probably be able to get a good night rest before arriving destination which turns out a nightmare on elmstreet stories with 2 zombies talking non stop from boarding to the end of the flight. Should this airline considering placing some silence seats ...No talking section for people boarding the plane...

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North Asia Economy Singapore - Guangzhou

Helpful?
Thank alwaystravel8873
Sydney, Australia
Level 3 Contributor
8 reviews
4 helpful votes
Reviewed yesterday
NEW

Really basic flight. Considerably very cheap compared to other airlines. You get what you paid for. Don't order their food. Just get some cup noodles. Paid $22 for something worth way less. The cup noodle was nicer.

International Economy Sydney - Singapore
Helpful?
Thank NatashaSitanala
Level 5 Contributor
54 reviews
39 helpful votes
Reviewed yesterday
NEW
via mobile

Travelling to BKK was not exactly Super Budget price after adding taxes and surcharges. A few other mainstream carriers —-if you catch the promotion—- can be cheaper. Scoot was on schedule boarding and taking off ✅ Leg space, cabin hold space ✅ Service —-nothing to complain about ✅ Seat 💺 comfort —can certainly be improved; seats are quite upright On...

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Southeast Asia Economy Singapore - Bangkok

Helpful?
Thank AdrianBerni
Chicago, Illinois
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

The cabin interiors of a 3.4-year-new B787-9 Dreamliner already looked tired, particularly overhead bins, ScootBiz seat leather dress covers and armrests show visible wear and tear. Seemed like flight attendants were rushing everything on this 4-hour flight. The FA taking my meal orders pressed her fingers on the menu I was holding in a rather forceful manner, then flipped the...

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North Asia Business Class Singapore - Taipei

Helpful?
Thank WindowSeat_7A
Gyor, Hungary
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

We flought 12 hours, so i can say it was a long flight. Never ever use budge airline for such a trip. No spaces for leg, no entertainment equipments, totally uncompfortable seats, no free food, no free drink, no free usb input. You literally need to pay for everything. For a short flight scoot is acceptable, but dont be afraid...

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International Economy Berlin - Singapore

Helpful?
Thank LightPacker770013
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

don’t have zero in the figure otherwise i want to give that one our schedule changed from 8:45 PM to 12:10 AM and when i reached at the airport they said one hour more delay from 12:10 AM to 01:05 AM but they send no update regarding this to the passengers after that flight still more delayed from 01:05 AM...

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Southeast Asia Economy Amritsar - Singapore

Helpful?
Thank maninderm41
Crawley, United Kingdom
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed 2 days ago
NEW
via mobile

On arrival to Manila Airport I found the check in queues for Scoot, and despite their being 3 separate check in desks the Scoot staff seemed to take ages to check passengers in. However this was all forgotten once we got on board, the aircraft was very clean and modern, and the cabin crew very helpful and friendly. They served...

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Southeast Asia Economy Manila - Singapore

Helpful?
Thank 227iainw
See travel tips for airlines
“Do not order their food”
NatashaSitanala, 20 Nov 2018 | Read review
“Avoid this sorry excuse of an airline”
ellas212, 18 Nov 2018 | Read review
“not available”
ChuanHaiOh, 16 Nov 2018 | Read review
“Bring your own entertainment”
bubblesy, 15 Nov 2018 | Read review
“Every friendly at checkin. Was a good experience”
davidT974ML, 15 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Scoot
Singapore-based Scoot Airlines (TZ) is a low-cost carrier that flies to about a dozen destinations in Australia, China, Hong Kong, Japan, South Korea, Taiwan and Thailand from its hub at Singapore Changi Airport (SIN). Its fleet features a two-cabin configuration with Business Class (known as ScootBiz) and Economy Class. ScootBiz seats feature a reclining seat, footrest, in-seat power, meals and in-flight entertainment. Economy Class passengers can book Standard Economy Seats, Super Seats (with a greater seat pitch and width) and S-t-r-e-t-c-h Seats, which are Super Seats in the bulkhead and emergency exit rows. The airline is also a part owner of the Thailand-based low-cost carrier NokScoot.

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