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Scoot


2,048 reviews
Headquarters: 4 Airline Road, Singapore 819825 Singapore +65-3158-3388 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,048 Reviews from our TripAdvisor Community

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2,048 reviews from our community

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Showing 1,613: English reviews
Jakarta, Indonesia
Level 6 Contributor
365 reviews
97 helpful votes
Reviewed today
NEW

Not a long ago since Scoot came to Indonesia to takeover Tiger Air service, so we tried first time during May 2018 from Jakarta to Singapore in a A320 fleet. For budget carrier, we love the spacious seat (around 18inch wide), good pitch leg (maybe 31 inch), more than enough for 5'7" size. No business class but they charge you...

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Southeast Asia Economy Jakarta - Singapore

Helpful?
Thank pau510
West Aust
Level 6 Contributor
194 reviews
169 helpful votes
Reviewed today
NEW

We've flown many times with Scoot and for a budget airline I can't fault them. It's budget airlines like Scoot that enable us to travel more often. Full service airlines have their place but so do budget options like Scoot. Will definitely fly with the again.

International Economy Perth - Singapore
Helpful?
Thank Jenhh76
Melbourne, Australia
Level 6 Contributor
106 reviews
153 helpful votes
Reviewed today
NEW

Having flown a number of Budget airlines over the past decade I can confidently say that this is one of the better ones.We flew on the new Dreamliner aircraft which were clean and very modern. Both legs of the flight were on time for departure and arrived ahead of schedule to our destination. The staff were very attentive and check...

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International Economy Melbourne - Athens

Helpful?
Thank doddyboy
Brisbane
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed today
NEW
via mobile

Yup it’s a 20 hour flight but it’s so cheap that it can’t be painful. Would do it again... friendly staff, standard crappy food and standard seat but at $900 rtn 👍🤙

International Economy Brisbane - Athens
Helpful?
Thank Nicholas G
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Usually when I travel to Singapore, I'll choose to fly by Cathay Pacific via HK. However, it's because my colleagues wanna fly by Macau and there is the only choice to fly by Scoot. I didn't expect anything will be good as Scoot is a budget airline. As expected, the seat is tight( I'm a general asian size). Food purchased...

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Southeast Asia Economy Macau - Singapore

Helpful?
Thank Ronald C
Singapore, Singapore
Level 6 Contributor
108 reviews
51 helpful votes
Reviewed yesterday
NEW

Generally the flight was good and we did arrive ahead of schedule. Unfortunately, service attitude of the crew was disappointing. No smile and indirectly telling the customer off by the "chief" stewardess. Understand the rule of first come first serve, but if the customer seating at seat number 16D,16E & 16F, why the crew allow the customer to place there...

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Southeast Asia Economy Kuching - Singapore

Helpful?
Thank Skywalker0611
Perth, Australia
Level 3 Contributor
12 reviews
9 helpful votes
Reviewed yesterday
NEW

We had a comfortable flight to Singapore. Seems to be more legroom than other airlines. Flight left on time and arrived on time. We paid for a meal and it was ok. Airline food is never great.

International Economy Perth - Singapore
Helpful?
Thank jar1960
Sydney, Australia
Level 4 Contributor
31 reviews
23 helpful votes
Reviewed yesterday
NEW

We flew Scoot Biz recently and gained priority boarding and exiting, choice of meals and beverage, seating and extra luggage. The business class seats were good, wider and better leg room and recline.The service was professional and prompt. Would do a budget airline business class again if given the opportunity with Scoot. Overall much better than economy hands down and...

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International Business Class Sydney - Singapore

Helpful?
Thank Murphy1993
Singapore, Singapore
Level 5 Contributor
38 reviews
35 helpful votes
Reviewed yesterday
NEW

The flight was punctual and for a Budget airline, the leg room is quite spacious. The flight is clean and overall service is up to standard. A good flight experience for my trip.

International Economy Singapore - Perth
Helpful?
Thank Andy RX W
Hong Kong, China
Level 5 Contributor
31 reviews
8 helpful votes
Reviewed yesterday
NEW

It was a pleasant flight as a budget airline. I love their technology applied on their window shield, that they are not using a physical one, but by pressing a button to adjust its shade. It is a very nice one to let passengers adjust their preferred shade at window side. Besides, the flight can take off on time, which...

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Southeast Asia Economy Hong Kong - Singapore

Helpful?
Thank 565ethels
See travel tips for airlines
“If you want to upgrade to Scoot Business Class then wait until the flight takes off.The cost will then be very cheap.”
doddyboy, 23 May 2018 | Read review
“no halal food on this airline”
sick6sixxx, 22 May 2018 | Read review
“Check for your check in baggage if you are traveling for first time with scoot”
mosmohsin, 21 May 2018 | Read review
“Fly on the Dreamliner”
670margaretk, 21 May 2018 | Read review
“You are saving lots of money - so book row one. Comfortable seat and leg room to die for !”
T1011FIfredb, 21 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Scoot
Singapore-based Scoot Airlines (TZ) is a low-cost carrier that flies to about a dozen destinations in Australia, China, Hong Kong, Japan, South Korea, Taiwan and Thailand from its hub at Singapore Changi Airport (SIN). Its fleet features a two-cabin configuration with Business Class (known as ScootBiz) and Economy Class. ScootBiz seats feature a reclining seat, footrest, in-seat power, meals and in-flight entertainment. Economy Class passengers can book Standard Economy Seats, Super Seats (with a greater seat pitch and width) and S-t-r-e-t-c-h Seats, which are Super Seats in the bulkhead and emergency exit rows. The airline is also a part owner of the Thailand-based low-cost carrier NokScoot.
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