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Aer Lingus

9,411 reviews
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
Sun, 02/06
Sun, 09/06
3.59,411 reviews
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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Popular mentions
Rome - Chicago
We have flown this line before without problem so we were surprised at how it has deteriorated, starting with being charged for coffee for an international flight. The food was carb heavy and mediocre at best. Both times they ran out of our food selection before they reached our
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Birmingham - Dublin
Aircraft 737 Ground crew and airports staff always helpful,polite, efficient and professional Air crew and onboard staff friendly helpful attentive full f Irish charm and efficient at their work Food drink good Entertainment on long haul good Everything you expect from the
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Bristol - Washington DC
Having used Aer Lingus on 3 occasions on the same trip in the last few months, my last experience was enough to say "never again". The level of customer service is appalling and they clearly have not trained the staff dealing with your problem adequately, it was mind bogglingly
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New York City - Edinburgh
The food was decent and the flight crews were friendly. The seats are very uncomfortable and easy too small. If your shirt size is larger than a medium, I would not recommend. I am not heavy, but I was uncomfortable for 5 long hours. Leg room was fine as long as the person in
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Munich - Dublin
Aer Lingus lost our bags on last leg of a 38 hour journey. All the other airlines had operated smoothly but Aer Lingus couldn’t manage to load our bags onto a plane in Munich. 3 days later still no luggage and the worst customer experience I have ever had. No information, no
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"Best tip: use another airline!"
"We are bringing our children from Geneva to Dublin for summer and we are now flying Swiss International."
"Arrive early, board early to secure your bag space."
"We purchased seat selection. I like the window and my wife the aisle. We were able to enjoy both in a two-seat row."
"Follow the guidelines and pack small suitcases for on board storage."
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