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8,537 reviews
Headquarters: Paseo de la Reforma 445, Col. Cuauhtémoc, Mexico City Mexico 06500
Sun, 09/06
Sun, 16/06
3.58,537 reviews
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Food and beverage
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About Aeromexico

Airline Alliance

Headquarters: Paseo de la Reforma 445, Col. Cuauhtémoc, Mexico City Mexico 06500

Airline Summary

Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 destinations in Mexico, elsewhere in North America, Central America, South America, the Caribbean, Europe and Asia. A member of the SkyTeam alliance, the airline is also the largest domestic airline in Mexico. Mexico City International Airport (MEX) serves as Aeroméxico's primary hub. Secondary hubs are located at Guadalajara International Airport (GDL), Hermosillo International Airport (HMO) and Monterrey International Airport (MTY). The airline also operates two subsidiaries: Aeroméxico Connect and Aeroméxico Express.
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Popular mentions
Mexico City - Acapulco
Business Class
After flying on the British Airways flight into Mexico City from London, on first class, with a huge baggage allowance for that flight, we get to check in for our Aeromexico flight and get thumped with an additional charge of $2200 after being quoted $1200, for a small bag as
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Monterrey - Mexico City
Business Class
Please don’t fly this airline. Bought business class and downgraded to coach. Food is horrible. Service the worst I’ve ever experienced. They owe me money
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Montreal - Managua
My wife and I flew with Aeromexico from Montreal to Nicaragua and also from El Salvador to Montreal. on both occasions we had a great experience and no problems. Flights were on time and arrived early. Staff was super nice and very professional. Not used to enjoying a great
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Mexico City - Toronto
Business Class
I have been a customer of Aeromexico all my life, and while on the Mexican side their crew has always been exceptional, the same cannot be said from the staff at Toronto Pearson. Their poor excuse of a manager is a crass lady with no sense of customer service and who has an
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Toronto - Huatulco
Booked for 3 couples, main reason was value as it saved about 1000 dollars per couple. Was sceptical at first but we were all very pleasantly surprised with the entire experience! From Toronto to Mexico City then a short flight to Huatulco, staff were pleasant and helpful which
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Album Categories
All photosTravellerView from WindowAirportSeatFood and DrinkCabinOnboard FeatureAirline LoungeOur fleet
"Our return trip had a lengthy layover in Mexico City so we went to one of the airport lounges good value!"
"Use another airline."
"Choose the middle seats on business"
"Call airline and Check your passport validation before traveling"
"Before booking check prices in different web pages, not only in the airline web page, sometimes it may be cheaper"
Baggage fees
Domestic Mexico
Carry-on bag: Included
1st checked bag: Included
2nd checked bag: US$71
3rd checked bag: US$133
4th checked bag: US$133
Each checked bag maximum 50lb/22kg
Mexico to United States
Carry-on bag: Included
1st checked bag: US$30
2nd checked bag: US$55
3rd checked bag: US$180
4th checked bag: US$200
Each checked bag maximum 50lb/22kg
Mexico to Canada
Carry-on bag: Included
1st checked bag: US$22
2nd checked bag: US$48
3rd checked bag: US$160
4th checked bag: US$179
Each checked bag maximum 50lb/22kg
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