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Air Baltic


3.5 of 5 stars
310 Reviews
Headquarters: Marupes county, Riga LV-1053 Latvia +371 67006006 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 57
    Excellent
  • 112
    Very good
  • 86
    Average
  • 27
    Poor
  • 28
    Terrible
The journey was really interesting as we could see the Baltics as we flew over them

The staff were excellent and the plane was comfortable. perhaps the meal could have been a little... read more

4 of 5 starsReviewed today
matilda31
,
Cambridge, United Kingdom
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 2.5 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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310 Reviews from our TripAdvisor Community

Write a Review

310 reviews from our community

Date | Rating
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English first
Cambridge, United Kingdom
Level Contributor
7 reviews
9 helpful votes
4 of 5 stars Reviewed today NEW

The staff were excellent and the plane was comfortable. perhaps the meal could have been a little more adventurous but I never expect too much from an airline regarding food. the views as we flew over the baltics were interesting I even saw The Bridge that featured in the t v series of the same name.

Europe Economy London - Riga
Helpful?
Thank matilda31
Jelgava, Latvia
Level Contributor
4 reviews
3 helpful votes
5 of 5 stars Reviewed today NEW

Flight was pleasing. Cabin crew was very responsive and friendly. All including the pilots were very professional and friendly. Very tasty food. Only pleasant memories about flights with this company.

Europe Economy Riga - Amsterdam
Helpful?
Thank Inguce
Petaling Jaya, Malaysia
Level Contributor
155 reviews
56 helpful votes
4 of 5 stars Reviewed today NEW

It was a short flight and we were lucky to have had an on time departure. I am not sure but I think the small plane was a turbo prop aircraft with a capacity for about 70 passengers. The flight crew performed their duties in a clinical way without any interaction with the passengers. Was it because of time constraints,...

More 
Europe Economy Vilnius - Amsterdam

Helpful?
Thank BenMorais
Melbourne, Australia
Level Contributor
69 reviews
27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flight was via Vilnius and one of us needed assistance, which was provided competently at CPH, Vilnius and Tallinn. No fuss, no delays, just simply efficient.

Europe Economy Copenhagen - Tallinn
Helpful?
Thank David L
Level Contributor
18 reviews
2 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you fly first, you definitely surprise the size of the aircraft. It is small. But beware, legroom is quite sufficient! (I am 191 cm tall) I flew with the company several times and it was always perfect. Food is delicious. Board staff are obviously very welcoming and helpful. I recommend this company.

Europe Economy Prague - Riga
Helpful?
Thank Pavel K
Level Contributor
23 reviews
3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have flown with Air Baltic long time ago and have good memories. But this was the first time I flew with a child. At the check in desk we were greeted and served quickly and politely. There was no que at all. We used opportunity of 10kg free checked in baggage for infant and also checked in our buggy....

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Europe Economy Riga - London

Helpful?
Thank Anchina
Level Contributor
51 reviews
4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This used to be one of my favourite airlines, but it no longer is. The aircraft is small and noisy, and extra fees are charged for infants. Why in the world? I'm sure you can do better!

Europe Economy Riga - Oslo
Helpful?
Thank Lauciah
Montreal, Canada
Level Contributor
55 reviews
9 helpful votes
1 of 5 stars Reviewed 1 week ago

I would give zero stars. We booked tickets couple month prior, checked in 24 hours prior and printed our passes 2 hours prior at their airport counter. All that to find out that my boyfriend and I were rudely bumped out our flight 5 min before boarding without any proper explanation. Staff was terribly unprofessional and acting unacceptably, for all...

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Europe Economy Riga - Vienna

Helpful?
Thank Dagaz11
Riga, Latvia
Level Contributor
6 reviews
1 helpful vote
3 of 5 stars Reviewed 1 week ago

For the service we get and that everything costs extra, the price should be lower. The bad thing is, that the space for legs ir very small, and if the person in front seat takes down the seat back, you are in real trouble. Luckily, the flights are short. Good thing is - sometimes I prefer to pay for my...

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Russia Economy Riga - St. Petersburg

Helpful?
Thank Linda R
Tbilisi, Georgia
Level Contributor
351 reviews
142 helpful votes
3 of 5 stars Reviewed 1 week ago

I used Air Baltic on numerous occasion, so I definitely can summarize my opinion regarding this airline. The Planes: On longer distance flights the planes are O.K., nothing new or super comfortable, but work fine, on short distance flights the planes are very small and not comfortable at all. The check in: You better check in beforehand and print the...

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Europe Economy Tbilisi - Stockholm County

Helpful?
1 Thank Flower53_10
See travel tips for airlines
“Take your own sandwiches”
 of 5 stars matilda31, 28 Sep 2016 | Read review
“I recommend always to choose this flaying company.”
 of 5 stars Inguce, 28 Sep 2016 | Read review
“bring ur own food”
 of 5 stars 276pault, 22 Aug 2016 | Read review
“Pay a bit extra as flying with this airline is risky and your safety is priceless”
 of 5 stars lucyh264, 15 Aug 2016 | Read review
“Pay for your baggage online!”
 of 5 stars bfm2015, 10 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Air Baltic
The flag carrier of Latvia, airBaltic (BT) is a low-cost airline that operates from its hubs at Riga International Airport (RIX), Vilnius (VNO) and Tallinn (TLL). The carrier flies to 60 destinations in Europe, the Middle East and Asia. It also has codeshare arrangements with about 20 other airlines, including British Airways (BA), Etihad Airways (EY) and KLM (KL). airBaltic's fleet of 24 planes consists of a mix of Boeing and Bombardier aircraft configured with Business and Economy Class cabins. airBaltic has received numerous international awards for excellence, innovative services, and achievements in reshaping its business.

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