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Air Canada

Headquarters: 7373 Boulevard de la Côte-Vertu Ouest, Montreal, Quebec Canada H4S 1Z3
Overview
3.03.0 of 5 bubbles31,441 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom3.5 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)3.0 of 5 bubbles
Onboard Experience3.0 of 5 bubbles
Customer service3.0 of 5 bubbles
Value for money3.0 of 5 bubbles
Cleanliness3.5 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage3.0 of 5 bubbles
About Air Canada

Airline Alliance

Star Alliance
Headquarters: 7373 Boulevard de la Côte-Vertu Ouest, Montreal, Quebec Canada H4S 1Z3

Airline Summary

Air Canada (AC) is Canada’s largest airline serving more than 200 destinations on six continents. Air Canada, together with its partners Air Canada Express and rouge, carried more than 41 million passengers in 2015. The airline started as Trans-Canada Air Lines (TCA) on 1 September 1937 and today is one of the 20 largest airlines of the world. It is also one of the founding members of the Star Alliance. Its major hubs include Calgary International (YYC), Montréal-Pierre Elliott Trudeau (YUL), Toronto Pearson (YYZ), and Vancouver International (YVR). A modern Airbus and Boeing fleet provides Business Class, Premium Economy on long-haul international, and Economy Class service.
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31441Reviews
4515Photos
100Tips
Traveller rating
  • 6,216
  • 7,529
  • 5,162
  • 3,543
  • 8,992
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Popular mentions
BoardingPass81163 wrote a review Nov 2024
1 contribution
1.0 of 5 bubbles
Toronto - Charlotte
USA
On Friday Oct 11, my wife and I flew on Air Canada flight AC-8746 from Charlotte to Toronto. We checked one suitcase and paid for it. We each also had a carry-on suitcase. We were told by the agent checking us in that the carry-on bags would be gate checked so if we wanted to,…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer K wrote a review Nov 2024
1 contribution
1.0 of 5 bubbles
Frankfurt - Klagenfurt
Europe
They stranded myself and at least a dozen other people in Frankfurt when they changed the gate and time info at the last minute (I was early and had checked the reader board). We, as a group, got no help from anyone. Each "help desk" just passed us on to another help desk and…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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501sunny wrote a review Nov 2024
Toronto, Canada3 contributions
5.0 of 5 bubbles
Rome - Toronto
International
Thank you for the smooth trip from Rome to Toronto and vice versa. The flight was so calm I slept which I normally cannot in flights. I am usually anxious. The flight to Milan was equally pleasant, AC894 on Nov 6th. The pilots for both trips provided clear updates/instructions.…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa M wrote a review Nov 2024
Kialla West, Victoria, Australia5 contributions2 helpful votes
1.0 of 5 bubbles
Vancouver - Brisbane
International
I recently travel home from Vancouver the aircraft was pretty much full for the trip the service on the plane was very ordinary we sat in row 18 just behind the premium economy if I paid the extra to sit in there I would not be happy I hardly saw a flight attendant the whole 15…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Philip wrote a review Nov 2024
13 contributions
5.0 of 5 bubbles
London - Toronto
International
Pleasantly surprised. On time departing, early arriving due to favourable head winds. Air hostesses excellent, and the chicken teriaki was amazing. Very enjoyable flight, 2 great films from lots of favorites (Napoleon, Jane Eyre and half a Clint Eastwood classic) to choose…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Showing results 31-35 of 26,634
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Showing results 1-5 of 4,515
Jasmine B wrote a tip Yesterday
1.0 of 5 bubbles
"I would say avoid this airline it’s not worth it anymore "
Marie-Louise H wrote a tip 1 Dec
1.0 of 5 bubbles
"If you have no choice but to fly Air Canada , book 2 days before you need to be anywhere! "
Rajan C wrote a tip 1 Dec
1.0 of 5 bubbles
"When you see an option for choosing your airline choose every single one except Air Canada"
Film Art P wrote a tip Nov 2024
1.0 of 5 bubbles
"Dont use this airline"
Vince C wrote a tip Nov 2024
1.0 of 5 bubbles
"Trust your boarding pass time and dont trust the delays displayed on the screen."
…
Showing results 1-5 of 100
Baggage fees
United States to Canada
Carry-on bag: Included
1st checked bag: S$40
2th checked bag: S$67
3th checked bag: S$135
4th checked bag: S$135
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: S$40
2th checked bag: S$67
3th checked bag: S$303
4th checked bag: S$303
Each checked bag maximum 50lb/22kg
Domestic Canada
Carry-on bag: Included
1st checked bag: S$47
2th checked bag: S$78
3th checked bag: S$155
4th checked bag: S$155
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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