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Air Caraibes


3.5 of 5 bubbles
501 Reviews
Headquarters: Parc d'activites de la Providence, Les Abymes 97139 Guadeloupe +590-0-820-835-835 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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501 Reviews from our TripAdvisor Community

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501 reviews from our community

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All reviews Paris Pointe-a-Pitre Fort-de-France St. Maarten-St. Martin St. Maarten-St. Martin Havana
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Showing 16: English reviews
Ljubljana, Slovenia
Level Contributor
1,048 reviews
632 helpful votes
1 of 5 bubbles Reviewed 1 week ago

We had a flight from Ljubljana to Paris with Air France and than changed the airport to fliy with Air Caraibes to Martinique. Everything was just ok, buton our way back my backpack was demaged. Not fataly but still... So I made a reclamation claim. A few weeks later I got the answer that I have to send documentation of...

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International Economy Paris - Fort-de-France

Helpful?
Thank izi f
St. Lucia
Level Contributor
5 reviews
5 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Overbooking, no respect of their Iata obligations, and worse than all despise from ground employees in Fort de France who do not give you a hint as to what you should do to enroll on the stand-by list, what time you should show up the next day, and what your chances are. When boarding is closed, nobody comes to tell...

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International Economy Fort-de-France - Paris

Helpful?
Thank frederick_LH
A TripAdvisor Member
1 of 5 bubbles Reviewed 5 March 2017 via mobile

Started off with one day delay from orl-fdf. Problem with our tickets that had to be 'controlled' with our visa card and passport (never happend before), slow responde on emails, hard to get them on the phone. Almost non englishspeaking representant. If flying with connectionflights choose for example air france instead for the whole trip. If air caraibes is delayed...

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International Economy Fort-de-France - Paris

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1 Thank A TripAdvisor Member
France
Level Contributor
53 reviews
4 helpful votes
4 of 5 bubbles Reviewed 27 January 2017

Good service and staff, seats are not spacey but expected for the prices they have .. 8hrs Flight seemed like 5hrs...

International Economy Paris - St. Maarten-St. Martin
Helpful?
Thank 0Fata0
Sydney, Australia
2 reviews
1 of 5 bubbles Reviewed 22 January 2017

There was no option for gluten free food. The food I did get was awful, a chicken dish that gave me food poisoning and for the latter half of the flight I was vomiting the whole way, I had to plead with the stewardess to let me sit on the steward take off and landing seat so I could be...

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International Economy Havana - Paris

Helpful?
Thank totalfoodie1981
Antwerp, Belgium
Level Contributor
18 reviews
17 helpful votes
4 of 5 bubbles Reviewed 16 December 2016

I have traveled ORY-FDF around 10 times and have experienced all three major competitors - Air Caraibes, Air France and Cosair. It's difficult to split the three, however what I have appreciated about Air Caraibes is their consistency in price/quality of food and overall onboard entertainment. Not so consistent is the service, which ranges from pedestrian to excellent. Also appreciated...

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International Economy Paris - Fort-de-France

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3 Thank Magentalee
Warsaw
Level Contributor
8 reviews
5 helpful votes
4 of 5 bubbles Reviewed 9 September 2016

Service provided by Air Caraibes sister company French Blue - new plane, clean & comfortable cabin (much better than in other Air Caraibes A330 planes).

International Premium Economy Paris - Pointe-a-Pitre
Helpful?
Thank LukaszWarsawPoland
Rotterdam, The Netherlands
1 review
1 of 5 bubbles Reviewed 8 September 2016

This flights are operated by Corsair and Air Caraibes. Corsair is fantastic and has good air crafts. But Air Caraibes has always delay, terrible seats and service. I'm disabled and my husband and I were flying and had to catch a connection flight in Paris. Telling them I was disabled and needed a certain type of seat to be able...

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International Economy Fort-de-France - Paris

Helpful?
Thank issazoephoenix
Saint Martin, FWI
Level Contributor
15 reviews
13 helpful votes
4 of 5 bubbles Reviewed 17 August 2016

Traveled in May and was nicely surprised by both the service, which was very nice and fresh by very attractive and young cabin crew. The food in coach was superior to business class on the worlds largest airline. Seat comfort was adequate and I will not hesitate to fly this airline and route again. Price was half of using a...

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International Economy St. Maarten-St. Martin - Paris

Helpful?
1 Thank Stephen W
Vancouver, Canada
Level Contributor
9 reviews
2 helpful votes
3 of 5 bubbles Reviewed 16 August 2016

I've travelled with them for years. Very courteous and polite, mostly on time (island time). In Guadeloupe they refuel which means you must disembark for 15 minutes. So you won't be taking a nap!

Caribbean Economy St. Maarten-St. Martin - Fort-de-France
Helpful?
Thank Pierre C
See travel tips for airlines
“try Air France!”
frederick_LH, 10 Apr 2017 | Read review
“Choose another airline”
totalfoodie1981, 22 Jan 2017 | Read review
“Little advantage in exit/emergency row; seats seem smaller and arm rests not adjustable.”
Magentalee, 16 Dec 2016 | Read review
“It0s a pitty that when you book Corsair, you still might end up flying with this terrible Air Caraibes. I will not fly this way anymore.”
issazoephoenix, 8 Sep 2016 | Read review
“Nearer the back better as only 2 - 3. - 2 so more room”
900Lancasterfamily, 3 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Air Caraibes
Air Caraibes (TX) is a French regional airline based on the Caribbean island of Guadeloupe. Its primary hub is located at Guadaloupe's Pointe-à-Pitre International Airport (PTP), with secondary hubs at Martinique Aimé Césaire International Airport (FDF) and Paris's Orly Airport (ORY). In total, the airline flies to 13 destinations in the Dominican Republic, France (operating under the Air Caraibes Atlantique brand), French Guiana, Haiti, Guadeloupe, Martinique, Saint Martin, Sint Maarten and Saint Lucia. Air Caraibes's fleet – consisting of Airbus A330-200, Airbus A330-300 and ATR 72-500 planes – is configured in one-cabin (economy class), two-cabin (economy class and premium economy) and three-cabin configurations (economy class, premium economy and business class).

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