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Air France


3.5 of 5 bubbles
6,799 Reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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6,799 Reviews from our TripAdvisor Community

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6,799 reviews from our community

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Showing 2,008: English reviews
West Memphis, Arkansas
Level Contributor
21 reviews
7 helpful votes
1 of 5 bubbles Reviewed yesterday NEW via mobile

My wife and I took Air France from Israel to Paris and Paris to Atlanta it was one mix up after another I know that this is the only way for us to go from US to Europe from Memphis so I am writing this review to say it was very disappointing flying this airline please beware no wonder the...

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International Economy Paris - Memphis

Helpful?
Thank PastorDarrel
Level Contributor
3 reviews
2 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

To be honest, it was underwhelming. The staff were very boring and had a very angry/upset expression (which comes to no surprise considering they work for Air France). Make sure to book quality, not quanitity...

International Economy Bangkok - Paris
Helpful?
1 Thank Wessel W
Paris
Level Contributor
542 reviews
204 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

This airline offers relatively decent food, by airplane standards, and more generally the service is alright, though staff is not always equally friendly. One major drawback are the very high prices charged for a number of destinations, where Air France just prices itself out of the market. The flight between Paris and Vienna is fine.

Europe Economy Paris - Vienna
Helpful?
Thank Seasondtraveller
Boksburg, South Africa
Level Contributor
22 reviews
7 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The journey was long but comfortable and enjoyable, I loved the availability of the cabin crew and entertainment on a variety of built-in monitor from music to games.

International Economy Johannesburg - Paris
Helpful?
Thank Sibongile F
San Marcos, California
Level Contributor
850 reviews
141 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I wish all airlines were as good as this one. Terrific flight, great service wonderful entertainment selections. Good food. Great flight>

International Economy Salt Lake City - Paris
Helpful?
Thank JimmyJackk
Kazan, Tatarstan, Russia
Level Contributor
20 reviews
12 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Comfortable chairs, plenty of entertainment on a variety of built-in monitor from music to games; pleasant flight attendants (especially if caught blacks). Serving food is willing to be a little more, though always so (but we have to be different than that)!

Europe Economy Moscow - Paris
Helpful?
1 Thank Oleg P
New York City, New York
Level Contributor
73 reviews
9 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I flew Air France from JFK to Florence and back with a layover in Paris each way. I can not say enough about Air France. I have flown several airlines in my life, but this is by far my favorite. The staff is helpful, accommodating and extremely pleasant. For airplane food, the food is VERY good. The wine was delicious...

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International Economy New York City - Florence

Helpful?
Thank Deena F
Bloomfield, New Jersey, United States
Level Contributor
16 reviews
3 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

This leg was the "partner" version of a Delta Airlines trip from Newark, New Jersey (EWR) to Rome (FCO). The Delta portion (flight 20) was very good, although they could take a lesson from Jet Blue and have slightly more legroom on international flights. Check-in, boarding and the flight crew were all exceptional (and even TSA earns brownie points for...

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Europe Economy Paris - Rome

Helpful?
Thank Eliot S
Leicester, United Kingdom
Level Contributor
446 reviews
298 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW

Flew from Gatwick to New York via Charles de Gaule (Paris) food was some of the worst we have ever encountered, and half of the inflight entertainment screens were broken. Shan't use again - always pays to fly direct!

International Economy London - New York City
Helpful?
1 Thank Elmo1989_03
London, United Kingdom
Level Contributor
48 reviews
44 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW

From check in through to arrival, two (out and return) of the worst flying experiences I've had. Check in at Orly is a farce. Staff are rude to everyone but particularly so to anyone who is not French. Boarding was chaos with staff making no attempt to assist. Service on board is shocking. Staff are rude and arrogant. Aircraft is...

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International Economy Paris - Pointe-a-Pitre

Helpful?
1 Thank John R
See travel tips for airlines
“Make sure to book a class where the staff has to be happier, I recommend business and above.”
 of 5 bubbles wesselw869, 8 Dec 2016 | Read review
“Avoid at all cost”
 of 5 bubbles BearSanJose, 4 Dec 2016 | Read review
“Recommend to look for alternative”
 of 5 bubbles noaml787, 4 Dec 2016 | Read review
“Purchase a seat in advance makes all the difference”
 of 5 bubbles Wbyeates1, 26 Nov 2016 | Read review
“Patience! And not to be concerned with choosing a seat in advance”
 of 5 bubbles elmame, 20 Nov 2016 | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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