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Air India


3.5 of 5 bubbles
1,845 Reviews
Headquarters: Airlines House 113 Gurudwara Rakabganj Road, New Delhi 110 001 India +91-1800-180-1407 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 3 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,845 Reviews from our TripAdvisor Community

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1,845 reviews from our community

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Showing 1,587: English reviews
Noida, India
Level Contributor
6 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

The in flight crew was very courteous, the food and the drink were good, so was the inflight movies.

International Business Class New Delhi - London
Helpful?
Thank drmchandra
Rourkela, India
Level Contributor
25 reviews
3 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

AIR INDIA is the national airline of India. It offers service over large section of the domestic route. I have traveled in this air line number of times. The travel between New Delhi to New York is very good. The flight offers a 12+hours non-stop service. There by providing a travel in short possible time. The airlines connects almost all...

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Domestic Economy Kolkata (Calcutta) - New Delhi

Helpful?
Thank SaratPatra
Level Contributor
4 reviews
4 of 5 bubbles Reviewed yesterday NEW

I travelled back from Dubai to Delhi via Air India and found it comfortable flight. It was totally value for money. and service was also good. Food is one area where can improve. other than that it was overall good experience.

International Economy Dubai - New Delhi
Helpful?
Thank Shankar M
Level Contributor
33 reviews
4 of 5 bubbles Reviewed yesterday NEW

The flight was delayed by an hour. Clean and tidy. The in-flight meal was sumptuous. Better experience in comparison to few other flights in terms of comfort.

Domestic Economy Mumbai (Bombay) - New Delhi
Helpful?
Thank JaYa P
Mumbai (Bombay), India
Level Contributor
161 reviews
125 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

The flight was on time while going to Delhi, however while returning it delayed. Its a nice Airline, dont understand why they dont keep up the service. This is time it was still better than the previous ones. However the deal launched by them between Rajdhani sectors for Air fare is a steal deal and you should definitely take advantage...

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Domestic Economy Mumbai (Bombay) - New Delhi

Helpful?
Thank aKa24
Santa Clara, California
Level Contributor
3 reviews
2 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

I went to Delphi about a week ago. It was a terrible experience. What interested me was 16 hours straight flight. What the bad was following: 1) TV monitors didn't work. Fine. I can leave w/o it. I can sleep for a while 2) No wifi - really. 16 hrs w/o Wifi. 3) 2/5 toilets didn't work in the back...

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International Economy San Francisco - New Delhi

Helpful?
2 Thank sandri12016
New Delhi, India
Level Contributor
448 reviews
45 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Air India is a pride of india i visited delhi to mumbai on dated 11/03/2017 with my friend by air india in dreamliner very good experience very good airlines co.op staff our all very good performance.

Domestic Economy New Delhi - Mumbai (Bombay)
Helpful?
Thank Yoginder Y
More ▾
Level Contributor
7 reviews
3 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Flight was on time. The leg room on the plane is decent from other flights i have been on. The usb port was broken. When we landed i had water leaking from above onto me which was disgusting. Staff were quite rude and had the "i cant be bothered attitude" not very helpful. The food was not very nice my...

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International Economy Birmingham - Amritsar

Helpful?
1 Thank kimbo_pab
Mumbai (Bombay), India
Level Contributor
76 reviews
21 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Reasonably Good to Fly. Maharaja trying to maintain quality service at cost, yes there is scope to improve better with more passengers support.

Domestic Economy Port Blair - Chennai (Madras)
Helpful?
Thank VinodaJoshi
Kolkata (Calcutta), India
Level Contributor
35 reviews
32 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

Flight path was Bahrain -Newdelhi-Kolkata. The flight from Bahrain International airport to New Delhi ( AI 940) was horrible. Leg room was poor, food was terrible & cabin crew were useless. Even the in flight entertainment was not working. They should retire that aeroplane. However the flight from New Delhi-Kolkata( AI 401) was the much more improved and modern. The...

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International Economy Bahrain - Kolkata (Calcutta)

Helpful?
Thank roamingrover86
See travel tips for airlines
“No tip to offer for travelling in business class”
 of 5 bubbles drmchandra, 21 Mar 2017 | Read review
“pride of india”
 of 5 bubbles yogindery, 18 Mar 2017 | Read review
“Book in advance for better rates to fly”
 of 5 bubbles VinodaJoshi, 18 Mar 2017 | Read review
“AI provides 25 Kg, checked -in baggage allowance on domestic route - a big plus point over other carriers”
 of 5 bubbles fazlur87, 17 Mar 2017 | Read review
“Always ensure when you change over, confirm with airline staff your check in baggage is loaded”
 of 5 bubbles Ketan27, 15 Mar 2017 | Read review
Show next 5 travel tips 5 of 10
About Air India
Air India (AI) is the Indian flag carrier and one of the country's largest airlines. A member of the Star Alliance, the airline flies to 60 domestic destinations and about 30 international destinations in 19 countries, including points in Asia, Australia, Europe and North America. For its short-haul routes, the airline flies aircraft configured with only an Economy Class cabin, or a Business Class and Economy cabin. Long-haul routes feature either Business and Economy cabins, or First, Business and Economy Class cabins. The airline also owns several subsidiaries, including low-cost carriers Air India Regional and Air India Express.
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