Great service and the seat was comfortable and a lot of legs room. Movies on board were good too. Food and drink was ok.
Business Class cabin, personnel, service and food were all excellent. Their 787 is a nice aircraft to travel in.
timely take off and arrival clean airlines, friendly staff, easy check in. with TSA precheck with United Plus Milage card,
I traveled with my daughter to Japan for a conference as well as holiday trip. I often choose ANA for trip to Japan because its connecting flights to other cities (domestic) was always punctual. Its service beyond was always beyond my expectation. Flight attendants were so helpful and attentive to our needs. Onboard meals were nice and delicious (oishii!). Entertaintment...More
Check-in at Tokyo using the online check-in was smooth. The seating going out of Tokyo was a bit tight as it was all big guys seated into one row, but was bearable. Entertainment selection is wide and plentiful. Not enough flight time to enjoy it all. Good thing is that ANA doesn't terminate movies during takeoff or landing. On return...More
You get access to MAS Lounge (KLIA) for flying on premium economy. Seats are wide and comfortable (2-3-2) and we were served with dinner, ice cream, Cheesecakes and noodles afterwards (you don't get this on economy class) However, there is a language barrier as some stewardess could not speak well in english so we had to use sign languages. Flying...More
ANA offers four cabins on their IAH-NRT flight, Economy, Premium Economy, Business, and First. Being a Skytrax 5-Star airline, I k ew the experience would be great. I had purchased a regular business class fare for a work trip and turned in 25,000 United miles to move up to First. I showed up early enough to allow for check-in and...More
My agent recommended me to try ANA after my numerous complaints about Middle Eastern airlines on my frequent trips to NY. I was a bit skeptical initially but it turned out to be the best decision I made. From check-in to boarding to in-flight service, I encountered nothing short of polite and courteous staff who truly put the customer first...More
Flight attendants were terrific. Food was very good. The seats are very comfortable and the bathrooms were clean.
“Don't eat dinner before the flight as the menu selection onboard is excellent.”paulmD1526KA, 19 Sep 2018 | Read review
“I was able to buy tickets early and had a wide choice of seat selections”Csulotr, 19 Sep 2018 | Read review
“Book an aisle seat.”john2544, 18 Sep 2018 | Read review
“Pack extra patience when flying today, expect the unexpected, carry extra money”89Jerry1950, 18 Sep 2018 | Read review
“The seat in economy doesn't go back so it's not very comfortable. With the temperature set so high, it was extremely uncomfortable.”LieuN19, 17 Sep 2018 | Read review