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ANA (All Nippon Airways)

5,335 Reviews
Headquarters: Shiodome-City Center Higashi-Shimbashi Minato-ku, 105-7140 Tokyo Prefecture +81-0570-029-709 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,335 Reviews from our TripAdvisor Community

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5,335 reviews from our community

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Showing 1,486: English reviews
Medellin, Colombia
Level 6 Contributor
130 reviews
28 helpful votes
Reviewed yesterday

We took a flight from LAX to Tokyo (roundtrip) and we had a really good experience, the service since the attention in the counter was incredible, the entrance to the plane was really easy and organized, and the space for the passengers in the plane was much bigger than united or avianca for example. I enjoyed a lot ANA, it...

International Economy Los Angeles - Tokyo

Thank Jonathan F
Level 2 Contributor
8 reviews
6 helpful votes
Reviewed yesterday

It was a fourteen-fifteen hour flight but the time passed quickly enough. The drinks, snacks and meals helped. There was a TV monitor on the back of the seat in front of me and if the person didn't push his seat too far back I could entertain myself with documentaries about Japan. I even "listened" to the ones in Japanese....

International Premium Economy Washington DC - Tokyo

Thank Baltimoregoforit
Warren, Pennsylvania, United States
Level 3 Contributor
8 reviews
8 helpful votes
Reviewed 2 days ago

I have been visiting the Philippines numerous times since I migrated to the U.S., and have taken a number of airlines, Emirates, Delta, etc. I thought for sure that Emirates was one of the best, according to hypes I've heard from friends. I took ANA, because my daughter and son in law wants to visit the Philippines with me, and...

International Economy Buffalo - Manila

Thank Julia R
Kansas City, Missouri
Level 1 Contributor
3 reviews
Reviewed 3 days ago

Great Great nice people, Everyone smiled in a good mood, free movies, Free food, asked if i needed anything and were polite will use them from now on even if it cost a little more i would rather feel welcomed THANK YOU ANA

North Asia Premium Economy Manila - Tokyo
Thank 1jayscott1
Sapporo, Japan
Level 6 Contributor
122 reviews
19 helpful votes
Reviewed 4 days ago

I always fly with ANA. They have a great service, great value. Also their airport lounges are outstanding.

Domestic Premium Economy Chitose - Tokyo
Thank Tosh S
Chicago, Illinois
Level 6 Contributor
145 reviews
40 helpful votes
Reviewed 5 days ago

Just returned from Tokyo a few weeks ago and I must say, I was pleasantly surprised at my first time flying with ANA. Went to Tokyo to run the marathon, so I had several options when it came to flights. I booked this flight because it was the cheapest option to be honest, 840.00 total, roundtrip. Absolute steal considering it...

International Economy Chicago - Tokyo

1 Thank Jason A
Ottawa, Ontario, Canada
Level 5 Contributor
45 reviews
17 helpful votes
Reviewed 6 days ago

One of the most pleasant flights I have taken. Very clean and spacious/comfortable. The flight attendants are very polite, courteus and friendly. The food was pretty good as far as airline food goes.The seats had headrest and footrests and were pretty comfortable. There were decent personal LCD screens with a good selection of movies/shows and some basic video games. The...

International Premium Economy Chicago - Tokyo

1 Thank Matt G
Los Gatos, California
Level 6 Contributor
132 reviews
42 helpful votes
Reviewed 1 week ago

Great flight experience to Asia if you live the south end of Silicon Valley. Airport lounge good. Airport security and boarding experience good. Fastest boarding airline ever. ANA loaded the plane in 15 minutes. Spellbindingly smooth and efficient.

International Business Class San Jose - Singapore
Thank Dave B
Tinley Park, Illinois
Level 6 Contributor
75 reviews
46 helpful votes
Reviewed 1 week ago via mobile

The service and flight was relatively smooth for both legs of my trip (21 hrs), but the food was terrible and although I travel internationally quite often I’ve never been on a flight that doesn’t offer a non pork option with every meal. It’s a simple fix... blt seems like a silly option considering all other foods a available.

International Economy New York City - Kuala Lumpur
Thank Neeta2
Kuala Lumpur, Malaysia
Level 6 Contributor
118 reviews
24 helpful votes
Reviewed 1 week ago via mobile

Friendly and professional service. Good in-flight entertainment. Crew always willing to go extra mile to assist. Highly recommended.

North Asia Economy Kuala Lumpur - Tokyo
Thank darius73
See travel tips for airlines
“If you are a gold menmber of star alliance will get better attention for sure”
jfranco23, 23 Mar 2018 | Read review
“These are nice People”
1jayscott1, 21 Mar 2018 | Read review
“If you are tall, consider booking premium economy for extra leg room on any longhaul flights.”
MattG386, 18 Mar 2018 | Read review
“Check seating on SeatGuru”
daveb207, 17 Mar 2018 | Read review
“Would recommend aisle seat”
mikelT5837TL, 13 Mar 2018 | Read review
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About ANA (All Nippon Airways)
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.

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