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Austrian Airlines


4,392 reviews
Headquarters: Office Park 2 Postfach 100, Vienna A1300 Austria 011 43 517 661000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,392 Reviews from our TripAdvisor Community

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4,392 reviews from our community

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Showing 1,874: English reviews
durham
Level 5 Contributor
86 reviews
69 helpful votes
Reviewed today
NEW

Excellent stress free short flight. Very clean and comfortable aircraft. Complimentary drive and snack. Great friendly staff. Would certainly fly with them again given the opportunity.

Europe Economy Vienna - Manchester
Helpful?
Thank karent33
Fair Haven, New Jersey
Level 6 Contributor
557 reviews
114 helpful votes
Reviewed today
NEW

We flew from Bucharest, Romania, to Newark yesterday. The first hop was to Vienna on a regional carrier and was about what you would expect. The flight from Vienna to Newark, somewhat over 8 hours was in Austrian’s new Premium Economy. For a surcharge of somewhat over $600 round trip, we got wider seats with a lot of legroom and...

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International Economy Bucharest - Newark

Helpful?
1 Thank Fletch1946
Montgomery, Alabama
Level 6 Contributor
137 reviews
46 helpful votes
Reviewed yesterday
NEW

The flights both ways were on time and the cabin was spotless. Cabin service was cheerful and beverages (including wine) and snacks were welcome on such a short flight (approximately an hour or so). Pleasant experience, highly recommended.

Europe Economy Vienna - Dubrovnik
Helpful?
Thank S H
Level 4 Contributor
34 reviews
5 helpful votes
Reviewed yesterday
NEW

Usually very good, polite stuarts, nice food and wine. This time not so good as they lost my luggage and it took them more than a day to deliver it. Suitcase was damaged(: But they offer really good price compared to Aeroflot, I love Vienna airport and connections are good.

Russia Economy Zagreb - Moscow
Helpful?
Thank Мария З
Bratislava, Slovakia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Flight was on time, check in process was smooth. Clean aircraft, no screens at all, narrow seats, food OK. Everything worked well. Booked an extra-legroom seat for 45$ each direction.

International Economy Tel Aviv - Vienna
Helpful?
Thank Isaac S
Angelholm, Sweden
Level 6 Contributor
614 reviews
47 helpful votes
Reviewed 2 days ago
NEW
via mobile

A bit slow checkin in combination with Brussels and Swiss in Copenhagen, no separate luggage drop, that would have been great, otherwise well functioning service. Enough space in the cabin and comfortable standard seats. Coffee, juice and a cake served for free on the morning flight.

Europe Economy Copenhagen - Vienna
Helpful?
Thank Anders R
Little Rock, Arkansas
Level 6 Contributor
1,078 reviews
801 helpful votes
Reviewed 2 days ago
NEW
via mobile

The US airlines should take notice from the likes of Austrian Airlines (and Turkish Air)... excellent service at a reasonable price. On time and without issue.

Europe Economy Split - Vienna
Helpful?
Thank Jon M
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

We often fly with this airline. I’ve also flown alone with my (then) infant/toddler, (now) small child, and the biggest reason I recommend this airline is because of how accommodating they are to families and single parents traveling with children. They always go the extra mile to make sure my son is happy and have gone out of their way...

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International Economy Vienna - Toronto

Helpful?
Thank Sarah E
Graz, Austria
Level 3 Contributor
17 reviews
7 helpful votes
Reviewed 2 days ago
NEW

It was a very nice experience to fligh with Austrian Airlines. They are punctual, professional, friendly, on boarding and landing they play classical music, so you feel more relaxed, they offer cold and hot drinks and snacks for free. If I had to choose, I would always fligh with them.

Europe Economy Vienna - London
Helpful?
Thank Carmen A
Toronto, Canada
Level 3 Contributor
16 reviews
24 helpful votes
Reviewed 3 days ago
NEW

The good thing with this flight is that its a smaller 767. Well staffed for 28 business class passengers, with an onboard chef to boot! Very comfortable and quiet unlike those monster A330's and 777's. On-time and attentive with excellent food and coffee, and a reasonably comfortable 1-2-1 seat configuration. The downside is the business class lounge in Vienna.......BAD. Super...

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International Business Class Vienna - Toronto

Helpful?
Thank lirus2014
See travel tips for airlines
“Travel light and be prepared to take bus to aircraft and stairs. O board service very efficient and pleasant.”
sh128, 18 Jul 2018 | Read review
“Food and drinks are very good:”
R7192LV_, 18 Jul 2018 | Read review
“Take regular economy seats only.”
937isaacs, 18 Jul 2018 | Read review
“Eat before you leave.”
greekguy1170, 16 Jul 2018 | Read review
“Go with another airline”
wingate, 16 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Austrian Airlines
Vienna-based Austrian Airlines (OS) flies to six destinations within Austria and more than 80 destinations in about 50 countries across Europe, Asia, North Africa and North America. The airline recently rebranded as myAustrian but still commonly referred to as Austrian Airlines. The airline's hub is at Vienna International Airport (VIE), and focus cities include Graz Airport (GRZ), Innsbruck Airport (INN) and Salzburg Airport (SZG). Austrian Airlines has aircraft with a variety of configurations, including wide body jets with Business and Economy Class cabins, as well as all-Economy Class narrow body jets. Austrian is the flag carrier for the country of Austria and a member of the Star Alliance.
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