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Bangkok Airways

4.5 of 5 stars
329 Reviews
Headquarters: 99 Mu 14, Vibhavadirangsit Rd. Chom Phon, Chatuchak, Bangkok 10900 Thailand +66-2-270-6699 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 176
  • 103
    Very good
  • 30
  • 12
  • 8
The Very best low cost airline

Flown several times with Bangkok Airways and they fail to disappoint, first class service on every... read more

5 of 5 starsReviewed 2 days ago
Jomtien Beach, Thailand
Rating summary
  • 4 of 5 stars
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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329 Reviews from our TripAdvisor Community

Write a Review

329 reviews from our community

Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Jomtien Beach, Thailand
Level Contributor
15 reviews
2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Flown several times with Bangkok Airways and they fail to disappoint, first class service on every flight and will always try my best to book with them.

Domestic Economy Bangkok - Krabi Town
Thank Steve-Julie-G
Manila, Philippines
Level Contributor
50 reviews
13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The services were great!! They provided a sim card that could be used in Cambodia. Seats were comfortable and the ride was smooth despite of the flight being an ATR. They offered food and drinks even though it was a short flight. Baggage arrived in time too. Staff was courteous and well mannered. Nothing more you could ask for.

Southeast Asia Economy Bangkok - Siem Reap
Thank KapsLoves2Travel
Mississauga, Canada
Level Contributor
156 reviews
41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great airline check in was easy and everyone very helpful. Boarding was easy as well, once on the plane grew was very pleasant and always smiling. Food service was quick and good, our flight was only 1hr long flight crew worked very hard to serve a full flight. Would fly Bangkok Airways again.

Domestic Economy Bangkok - Krabi Town
Thank yyzhnl
London, United Kingdom
Level Contributor
11 reviews
12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were due to travel with bangkok air on 26th july. However due to medical reasons I couldn't travel and we didn't really expect any refund from the airline. However we tried our luck to email them and at first they said they'd refund us partly but upon producing medical certificate, they fully refunded us which I thought was very...

International Economy London - Ko Samui

Thank MaltiK
Ahmedabad, India
Level Contributor
43 reviews
5 helpful votes
3 of 5 stars Reviewed 1 week ago

Need to improve on the different service like Veg. Food, On time flying & in flight service. Bangkok to Yangon flight is very Poor.

Southeast Asia Economy Mumbai (Bombay) - Yangon (Rangoon)
Thank Ritesh S
Chiang Mai, Thailand
Level Contributor
76 reviews
47 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a Premier member with PG so my review might not be objective. I get priority service from check-in, to lounge, to boarding to seating in the first row and and and. This is simply a great little airline though some of their planes need upgrading. Not the new ATRs but some for their A319/20. Staff is always very friendly,...

Domestic Economy Chiang Mai - Bangkok

Thank Cape068
Ann Arbor, MI
Level Contributor
31 reviews
12 helpful votes
5 of 5 stars Reviewed 1 week ago

Although we booked very reasonably priced economy tickets for our short flight from Chang Mai to Bangkok, the amenities and level of service exceeded anything we have ever experienced on a US carrier. The well appointed private lounge with snacks and drinks in Chang Mai was especially welcome.

Domestic Economy Chiang Mai - Bangkok
Thank crewdad
Honolulu, Hawaii
Level Contributor
19 reviews
2 helpful votes
5 of 5 stars Reviewed 1 week ago

Short one-hour flight on a longer trip. Good food and beverages, free checked bag, and easy to find its airport customer service desk for boarding pass. After overnight flight from Frankfurt on another airline, it was marvelous comfort to get free lounge access that Bangkok Airways allows for all international passengers.

Southeast Asia Economy Bangkok - Yangon (Rangoon)
Thank Barbara L
Taichung, Taiwan
Level Contributor
3 reviews
1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is one those times and you realize service quality and brand integrity! Making a long story short here is what I went through. I bought my ticket through Expedia from Bangkok Airways. The carrier was, however, China Airlines. On the day of the flight China Airline employees go on strike. I arrived at the airport and saw what U...

Southeast Asia Economy Taipei - Bangkok

Thank Massoud M
Long Beach, California
Level Contributor
17 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Comfortable- well fed and well hydrated with water, tea/coffee and juice! Attendants and desk agents really nice! Complementary lounge too in all airports.

Domestic Economy Bangkok - Chiang Mai
Thank niklark
See travel tips for airlines
“For Economy travel”
 of 5 stars riteshshah2016, 18 Jul 2016 | Read review
“Bangkok Airways (PG) flies to/from Suvarnabhumi Airport.”
 of 5 stars T5896TAbarbaral, 15 Jul 2016 | Read review
“The best is to avoid this airline!”
 of 5 stars Mass0udM, 13 Jul 2016 | Read review
“Don't pick Kosher meal.”
 of 5 stars laurayinmay, 27 Jun 2016 | Read review
“book exit row for more leg room”
 of 5 stars Light_33, 21 Jun 2016 | Read review
Show next 5 travel tips 5 of 10
About Bangkok Airways
Regional airline Bangkok Airways (PG) operates non-stop flights to more than 20 destinations in Thailand, Cambodia, China, Hong Kong, Laos, Maldives, Burma, India and Singapore. Headquartered in Bangkok, the airline's primary hub is Suvarnabhumi Airport (SVV) and secondary hubs are Phuket International Airport (HKT) and Chiang Mai International Airport (CNX). The airline's fleet includes some planes configured with both Economy Class and Business Class cabins. However, most of its aircraft are configured with only an Economy Class cabin.
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113 photos of this airline

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Airport (24)
View from Window (20)
Airline Lounge (23)
Food and Drink (19)
Seat (8)
Cabin (7)
Other (12)