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Brussels Airlines

Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831
Overview
3.08,381 reviews
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About Brussels Airlines

Airline Alliance

Star Alliance
Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831

Airline Summary

The flag carrier of Belgium, Brussels Airlines (SN) is the country's largest airline. It operates non-stop flights to about 65 destinations across 20 European countries as well as flights to about 10 cities in Africa and North America. A member of the Star Alliance, Brussels Airlines was formed through the merger of Virgin Express and SN Brussels Airlines. It is now partially owned by Lufthansa. The airline's fleet of aircraft includes some planes with just an Economy Class cabin, as well two-cabin planes (with Business Class and Economy Class) for long-haul flights.
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8381Reviews
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Alfred K wrote a review Aug 2024
Hamburg, Germany4 contributions
London - Brussels
Europe
Total failure across the board... doing so much wrong on such a short flight takes effort and talent. Nothing worked. The flight deck and cabin crew were overwhelmed from start to finish. We stood in the gangway for 40 minutes because boarding started even though the machine was…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Global11945065251 wrote a review Aug 2024
2 contributions
Entebbe - Columbus
International
Oh my gosh this airline is the worst, wouldn’t recommend it to anyone, first they lost our luggage, terrible customer service, even when you call about you luggage they won’t do anything about it unless you show urgency, they canceled our flight but wouldn’t even get us other…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Road35192595425 wrote a review Aug 2024
1 contribution
Lisbon - Brussels
Europe
Horrible airline Made me change gate 6 times Dutch a flop airline. Very very very . Very very very . Very very very . Very very very . Very very very horrible I hate this Brussels airlines very bad.
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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yaced88 wrote a review Jul 2024
1 contribution
Canton of Geneva - Brussels
Europe
GVA -> BRU, BRU -> GVA Twice almost 3 hours delayed. Since legally every airline should cover any costs caused by a delay of more than 3 hours, Brussels Airlines surprisingly made it in a bit less than that. I had to pay for a Taxi from the airport to the city of Brussels,…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stay25099493932 wrote a review Jul 2024
1 contribution
Brussels - Venice
Europe
Brussels airlines is a reliable airline, it departed on all 2 of my flights on time, and arrived on time, even early! They also have GREAT legroom but the food is a little bit expensive. They also cheaped out on using stairs instead of airbridges
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My 5 months old new luggage
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Vania D wrote a tip 9 Sept
"Take your luggage with you and be prepared for flight delays if flying out of Bologna - not sure about other airports, but 2 hours minimun"
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OGMaggie wrote a tip Aug 2024
"Use airtags for your luggage and be prepared to fight like heck if a problem arises. You have to do everything for yourself and beg for help"
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Stay25099493932 wrote a tip Jul 2024
"If you're going to Brussels Airport make sure to arrive 3 hours beforehand, very crowded"
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Mark G wrote a tip Jul 2024
"Choose another airline."
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FarAway55173015230 wrote a tip Jul 2024
"Avoid at all costs!"
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