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Brussels Airlines

Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831
Overview
3.08,381 reviews
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About Brussels Airlines

Airline Alliance

Star Alliance
Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831

Airline Summary

The flag carrier of Belgium, Brussels Airlines (SN) is the country's largest airline. It operates non-stop flights to about 65 destinations across 20 European countries as well as flights to about 10 cities in Africa and North America. A member of the Star Alliance, Brussels Airlines was formed through the merger of Virgin Express and SN Brussels Airlines. It is now partially owned by Lufthansa. The airline's fleet of aircraft includes some planes with just an Economy Class cabin, as well two-cabin planes (with Business Class and Economy Class) for long-haul flights.
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8381Reviews
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Ana C wrote a review Jul 2024
5 contributions
Nairobi - Lisbon
International
The business class for short haul flights is an absolute joke. There's virtually no difference from economy, other than a nearly inedible meal. The crew was below average. On the long haul flight, the food was much better, and the service was great. Very few entertainment…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mayeul P wrote a review Jul 2024
1 contribution
Canton of Geneva - Brussels
Europe
Flight cancelled 3h before take-off, rescheduled 24h later and absolutely no compensation possible..........................................
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FarAway55173015230 wrote a review Jul 2024
2 contributions
Brussels - London
Europe
They sent my bag to Dublin, and forgot all about it. All compensation request emails seem to vanish into a black hole, along with all other communications. No compensation, no courtesy, and absolutely no care for customer satisfaction. Avoid this airline at all costs. My bags…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Karel V wrote a review Jul 2024
Prague, Czech Republic7 contributions
Prague - Las Palmas de Gran Canaria
Europe
The flight from Prague to Brussel was basic, legroom fine, aircraft clean. There was no service or entertainment on the board. Brussel to Gran Canaria flight was operated by A320neo which was quiet and calm airplane. However, the seats were with almost no padding and very…
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steven George c wrote a review Jul 2024
2 contributions
Brussels - London
Europe
Don't bother using this airline unless you like stress, after changing gates twice got to the second gate , no staff there , no one telling us anything . Only to find out from some one who had seen it online that our plane was diverted to liege . Then randomly on the screen put…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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My 5 months old new luggage
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Vania D wrote a tip 9 Sept
"Take your luggage with you and be prepared for flight delays if flying out of Bologna - not sure about other airports, but 2 hours minimun"
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OGMaggie wrote a tip Aug 2024
"Use airtags for your luggage and be prepared to fight like heck if a problem arises. You have to do everything for yourself and beg for help"
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Stay25099493932 wrote a tip Jul 2024
"If you're going to Brussels Airport make sure to arrive 3 hours beforehand, very crowded"
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Mark G wrote a tip Jul 2024
"Choose another airline."
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FarAway55173015230 wrote a tip Jul 2024
"Avoid at all costs!"
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