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Brussels Airlines

Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831
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3.08,381 reviews
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About Brussels Airlines

Airline Alliance

Star Alliance
Headquarters: B. House, Brussels Airport Building 26, Diegem, Machelen Belgium B-1831

Airline Summary

The flag carrier of Belgium, Brussels Airlines (SN) is the country's largest airline. It operates non-stop flights to about 65 destinations across 20 European countries as well as flights to about 10 cities in Africa and North America. A member of the Star Alliance, Brussels Airlines was formed through the merger of Virgin Express and SN Brussels Airlines. It is now partially owned by Lufthansa. The airline's fleet of aircraft includes some planes with just an Economy Class cabin, as well two-cabin planes (with Business Class and Economy Class) for long-haul flights.
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8381Reviews
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100Tips
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Popular mentions
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OGMaggie wrote a review Aug 2024
Regina, Saskatchewan4 contributions
Brussels - Entebbe
International
Brussels Airlines is so disorganized. They lost all 6 pieces of our luggage. When we asked the lady at the desk if all our luggage was loaded and everything was okay, she said "yes". We're only at our destination for a week and our vacation is half over without our items. We've…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paolo wrote a review Aug 2024
4 contributions
Nairobi - Milan
International
HORRIBLE EXPERIENCE with this company of incapables I just reached 15 minutes later after the check in was close bcse my connection fly has delayed nd at the check in they were informed by the captain We delayed because we could not land in nairobi due bad weather So we were…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Susan M wrote a review Aug 2024
2 contributions
Washington DC - Venice
International
Lost our luggage . After being charged an extra 75 .00 a bag . It cost me a fortune to call and try and track it Each time i called they had no record of me before or my address of where i was staying . The luggage flew aroundthe world and was returned after the trip to the…
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Piotr S wrote a review Aug 2024
1 contribution
Berlin - Brussels
Europe
Fatal experience. During one weekend, they lost two of my luggage: a baby stroller on the flight from Berlin to Brussels and a suitcase on the return flight. At the airport I heard no apology, no offer of help, only the information that I should wait. The luggage, of course,…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Travel12373036828 wrote a review Aug 2024
1 contribution
Madrid - Brussels
Europe
I can not tell you how horrible my plane ride was with Bruxelles airlines. First thing was that they did not put me next to my daughter who is under age and i was far away when i specially told them that i needed to sit next to her. Then when i was ordering some food i didn’t…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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My 5 months old new luggage
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Vania D wrote a tip 9 Sept
"Take your luggage with you and be prepared for flight delays if flying out of Bologna - not sure about other airports, but 2 hours minimun"
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OGMaggie wrote a tip Aug 2024
"Use airtags for your luggage and be prepared to fight like heck if a problem arises. You have to do everything for yourself and beg for help"
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Stay25099493932 wrote a tip Jul 2024
"If you're going to Brussels Airport make sure to arrive 3 hours beforehand, very crowded"
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Mark G wrote a tip Jul 2024
"Choose another airline."
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FarAway55173015230 wrote a tip Jul 2024
"Avoid at all costs!"
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