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Bulgaria Air


394 Reviews
Headquarters: 1 Brussels Blvd Sofia Airport, Sofia 01540 Bulgaria +359-02-402-04-00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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394 Reviews from our TripAdvisor Community

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394 reviews from our community

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Showing 153: English reviews
Edinburgh, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

This was the second of a two flight journey from Edinburgh to Sofia. I had been with KLM for the first flight. The Bulgaria Air was a very dated cabin with well worn in seats and poor leg room. I did the EasyJet flight return none stop and it had considerably more leg room (as standard). The window seat arm...

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Europe Economy Amsterdam - Sofia

Helpful?
Thank BeingMoreNick
Milford Haven, United Kingdom
Level 5 Contributor
85 reviews
35 helpful votes
Reviewed 6 days ago
NEW

The staff was very welcoming the seats was ok not the comfiest plenty of leg room would travel with them again

Europe Economy Cardiff - Burgas
Helpful?
Thank Kay M
Rome, Italy
Level 5 Contributor
53 reviews
7 helpful votes
Reviewed 1 week ago via mobile

It's been a very pleasant trip - from the check-in to the collecting of my luggage. The only not ideal thing is the somewhat clumsily-made website. The plane was very clean and cozy, with good deal of leg room. They gave me a bottle of water as I came in (really cool) and a generous 200ml of red wine during...

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Europe Economy Milan - Sofia

Helpful?
Thank acegeorgiev
Bratislava, Slovakia
Level 6 Contributor
81 reviews
16 helpful votes
Reviewed 2 weeks ago

For the first time with Bulgaria Air and it was perfect. For the price we had also small food and drink, the stewards are very nice and helpful, the plane was clean, no delays.

Europe Economy Sofia - Vienna
Helpful?
Thank jezko9
1 review
Reviewed 5 weeks ago

I've booked a flight for 2 persons from Sofia to Vienna on 02.02 and return flight on 05.02. I've received an e-mail that the flight was cancelled and the return flight will be on 04.02 (instead of 05.02). This not suits me at all. I've called 5 times Opodo to ask for a resolution or refund if no flight on...

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Europe Economy Sofia - Vienna

Helpful?
Thank Dani_munich
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 7 January 2018

Thanks a lot for the pleasant and safe flights that I always have with this airline. I book them very often, and there is no delays, the flights are very safe. The pilots flight very good, so te passengers do not feel the weather outside. They always take my bags and in the plane, there is a lot of bag...

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Europe Economy Tenerife - Zurich

Helpful?
1 Thank Galina J
1 review
Reviewed 3 January 2018

Despite all those negative reviews, the flight was surprising good. No delay at all. Departed 9.30 sharp, arrived 20min ahead of scheduled time. Economy class, that included 1 cap of coffee, 1 sandwich which tasted good and a small chocolate bar. On board staff was polite. Really nothing bad to say. The seats weren't bad, nor the space between us...

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Europe Economy Sofia - Athens

Helpful?
Thank Dimitris F
Reykjavik, Iceland
Level 6 Contributor
86 reviews
50 helpful votes
Reviewed 24 December 2017

ATT: Bulgarian air you close the check in at Frankfurt airport 10-15 min before a german person in the next desk confirm that ! You don't give any explanation in phone or email. i lost the fly even i was there in time. my bag was in your plane and the staff in Frankfurt airport have to spend the time...

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Europe Business Class Frankfurt - Sofia

Helpful?
Thank Islendingur
Rome, Italy
Level 5 Contributor
53 reviews
7 helpful votes
Reviewed 23 December 2017

It's been always a pleasure to fly with Bulgaria Air. The staff is friendly, multilingual and very helpful, planes are clean and cozy and there is a small bottle of water they give you on board which is really nice and makes the trips even more comfortable. I appreciate that the flights tend to be in normal schedule (e.g. 9...

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Europe Economy Rome - Sofia

Helpful?
Thank acegeorgiev
Singapore, Singapore
Level 5 Contributor
37 reviews
11 helpful votes
Reviewed 13 December 2017

Being Bulgarian, sadly sometimes I don't have other options and I fly Bulgaria Air. If they are on time and the flight actually takes place they are ok...but if you have to collect compensation for late flight: then they are horrible, basically i have been filing official complains in Spain and Bulgaria for flight that was late over 5 months...

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Europe Economy Madrid - Sofia

Helpful?
1 Thank EmilDAtanassov
See travel tips for airlines
“Not good airline company”
Islendingur, 23 Dec 2017 | Read review
“Get tickets directly from the Bulgaria Air website.”
LYP777, 12 Dec 2017 | Read review
“if you dont have another options, you can fly with this airline”
ivelin1965, 4 Dec 2017 | Read review
“avoid it if possible”
marelic2015, 4 Nov 2017 | Read review
“Don't fly with them”
livingthedreem, 29 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Bulgaria Air
The country's national carrier, Bulgaria Air (FB) operates from a hub at Sofia Airport (SOF). Within Bulgaria, it flies to Burgas Airport (BOJ) and Varna Airport (VAR), which have both been designated as focus cities. Internationally, Bulgaria Air has scheduled service to about 25 destinations in Europe and the Middle East. These include points in France, Germany, Israel, Lebanon, Russia, Spain and the United Kingdom. Bulgaria Air also has codeshare agreements with 10 airlines and flies charters to about 80 destinations. Its fleet has a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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