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Cape Air

Headquarters: 660 Barnstable Road, Hyannis, MA 02601
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3.0393 reviews
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About Cape Air
Headquarters: 660 Barnstable Road, Hyannis, MA 02601

Airline Summary

Massachusetts-based Cape Air (9K) operates regional flights in the Northeastern United States, Midwest, Montana, the Caribbean and Micronesia. The airline's hubs include Barnstable Municipal Airport (HYA), Luis Muñoz Marín International Airport (SJU), Boston Logan International Airport (BOS), Lambert-St. Louis International Airport (STL), Billings Logan International Airport (BIL) and Nantucket Memorial Airport (ACK). Flights between Nantucket and Barnstable Airports operate under the Nantucket Airlines brand. Flights in Micronesia, where the airline has a hub at Antonio B. Won Pat International Airport (GUM), operate under the United Express Brand. The airline has 89 planes and flies to a total of 36 destinations.
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393Reviews
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Christian B wrote a review 11 Jul
1 contribution
Bar Harbor - Boston
Domestic
DO NOT FLY THEM FLYING TO EUROPE FROM BOSTON SND THEY NEVER PUT MY BAG ON MY FLIGHT INTO BOSTON SO I HAD TO FLY WITHOUT MY BAG COMPLETELY UNHELPFUL GETTING MY BAG TO ME THE AIRLINE SHOULD BE SHUT DOWN MICKEY MOUSE OPERATION
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Darren S wrote a review 3 Jul
1 contribution
Boston - Provincetown
Domestic
My personal opinion - don't fly Cape Air - completely unreliable airline - and often cancels flights and states, "we had not control over the cancelation" and often does not reimburse all the expenses you incurred due to their cancellation - hotel, Uber, food, nonrefundable missed events etc. TAKE THE FERRY - always TAKE THE FERRY
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Greg P wrote a review Jun 2024
3 contributions
Austin - Provincetown
Domestic
The positives are friendly crew and very courteous. The negatives are...and they are BIG NEGATIVES is your luggage will probably not arrive with you.. Going to Provincetown they lost 1 checked luggage and coming back to Austin they lost all 3 checked luggage. In summary if you are leisurely traveling and not concerned about receiving your luggage this is the transportation mode for you. Although fast, it will definitely ruin your entire trip if you are depending on having your luggage. They are an absolute NO if you are catching a cruise ship. Thats what happened to the couple behind us.... So, they probably got their luggage when they got back home..
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Duda M wrote a review Jun 2024
1 contribution
St. Thomas - San Juan
Caribbean
We lost our flight at the st thomas airport and, we went to all companies and no one were willing to help us beside Sam from the cape air, I would like to do an appreciation review for his awesome and kind heart. He did everything he could to help us to get that flight, best employee that cape air could have, they are so lucky to have a very good person working for this company. I could only get home because of him, because se did everything to help us and did not gave up on us. Thank you so much Sam from cape air at St. Thomas. God bless you
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stacy W wrote a review May 2024
Omaha, Nebraska2 contributions
Boston - Bar Harbor
Domestic
WORST AIRLINE EVER THEY JABE OUR BAGS THEY KNOW WHERE THEY ARE BUT WON'T GET THEM HERE DO TO WEIGHT LIMITS WE HAD 3 PASSNEGERS MISISNG - THEY JUST FORGT AND 2 DAYS LATER CANNT GET IT HERE AND HAVE NO ONE THAT CAN ACTUALL HELP.. NEVER FLY THEIR AIRLINE
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Watch the pilot flying the plane for the entire flight
1 Helpful vote
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Christian B wrote a tip 11 Jul
"Avoid this airline"
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Stacy W wrote a tip May 2024
"DONT FLY IT THEY DO NOT CARE ABOUT YOUR LUGGAGE AND WILL TAKE AS LONG AS THEY WNAT TO DELIVER AND NOT ANSWER CALLS UNTIL 6B DAYS LATER FOR A"
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Melissa T wrote a tip May 2024
"Always check to see if the flight is still operating multiple times before heading to the airport. "
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clubred88 wrote a tip Mar 2024
"Best advice is to avoid if at all possible. We would have been better off taking a ferry and cab, really!"
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Culture33449711004 wrote a tip Feb 2024
"Never left the airport and no backup plane for 2hrs away lost a big opportunity "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: S$40
2th checked bag: S$54
3th checked bag: S$108
4th checked bag: S$108
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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