We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines

China Eastern Airlines

4,180 reviews
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Mon, 10/06
Mon, 17/06
3.04,180 reviews
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Check-in and boarding
Food and beverage
Airline Deals
About China Eastern Airlines

Airline Alliance

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
Airline Deals
Traveller rating
  • 576
  • 1,189
  • 1,063
  • 525
  • 830
  • More
  • More
  • Filter
  • English
Popular mentions
Sydney - Madrid
Have travelled to europe economy class with stopover yearly with numerous airlines which have been good to very good.This airline is unbeleivably bad.It took 2 hours to get through baggage check in Brisbane and 3 hours to get through Shangai airport.Understaffed and rude
Read more
London - Osaka
I wasn't expecting a huge amount from China eastern given other reviews I had read and the price we paid for the flights, but I was very pleasantly surprised. The main flight from Gatwick to Shanghai was fine. Seats were as comfortable as I would expect for long haul economy on
Read more
Winnipeg - Colombo
Transit passengers through Chaina are not allowd to go to a domestic airport and they must leave China from the next flight. China Eastern discontinued one flight and it resulted to diverted me to another domestic airport in China which they thave their services. I have no
Read more
Brisbane - Frankfurt
My wife and I flew from brisbane on 1st may to Frankfurt. The first leg to Shanghai was good. The second leg was pathetic, we booked window and aisle tickets for a reason as wife has a disability and when we got on plane we were told the seats were not available, "we booked to
Read more
Angeles City - Shanghai
North Asia
Business Class
Our pieces of baggage were not checked through to Kuala Lumpur. It was an ordeal to go through immigration, collect our baggage, go through several security checks, check in and go through immigration (no signs or guidance which line to fall in). We had almost four hours to
Read more
Album Categories
All photosTravellerFood and DrinkAirportView from WindowCabinSeatOur fleetOnboard FeatureAirline Lounge
Entree Option
Main Course option
Full Lay down Bed Seats
"dont fly with them.. look elsewhere"
"Check in online!"
"Book another airline"
"cheap tickets, but poor service"
"Don't fly this airline"
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register China Eastern Airlines