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Cathay Dragon (Dragonair)


518 Reviews
Headquarters: 11 Tung Fai Road, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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518 Reviews from our TripAdvisor Community

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518 reviews from our community

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Showing 315: English reviews
Shanghai, China
Level 6 Contributor
159 reviews
39 helpful votes
Reviewed 3 days ago
NEW
via mobile

Service from Dragon Air was great, except for the lengthy delays and change of gates. Food is not Tony taste (Asian), otherwise one of the better airlines around

North Asia Economy Hong Kong - Shanghai
Helpful?
Thank Chris P
lucerne
Level 4 Contributor
17 reviews
34 helpful votes
Reviewed 6 days ago
NEW

I was astonished about the efficiency of boarding. All flights in time. Fast baggage claims after landing.

Southeast Asia Economy Hong Kong - Da Nang
Helpful?
Thank benkLucerne
Winston Salem, North Carolina
Level 6 Contributor
200 reviews
51 helpful votes
Reviewed 1 week ago via mobile

The flight from Guilin to Hong Kong was OK, being as short as it was, it was hard to have too much go wrong. While the interior was recently upgraded, the airline was certainly not what you would expect from Cathay Pacific.

Asia Economy Guilin - Hong Kong
Helpful?
Thank Mark H
2 reviews
Reviewed 1 week ago

Cathay Pacific Airways extremely poor service Cathay Dragon 國泰港龍航空... specially KA168 Hong Kong to Kolkata and vice versa. Asia Miles 亞洲萬里通 The staff at Kolkata airport are terrible, specially the behaviour of the ugly looking one is similar to the looks,,, please check which one is the ugly looking ... I travelled by the flight on 28th July and Returned...

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Asia Economy Hong Kong - Kolkata (Calcutta)

Helpful?
Thank Tapas B
Level 5 Contributor
70 reviews
30 helpful votes
Reviewed 1 week ago via mobile

Being the regional carrier of Cathay Pacific, I expected a sub-par service as per Cathay's decline, yet the staff had decent attitude unlike their "big brother" Cathay. There were no entertainment systems but a clean environment was maintained. The seats were also decently large with acceptable legroom. Disappointed that when I ordered Cathay they gave me dragonair, but what can...

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Asia Economy Taichung - Hong Kong

Helpful?
Thank Solomon L
Adelaide, Australia
Level 5 Contributor
51 reviews
12 helpful votes
Reviewed 1 week ago

Smelly plane no service at all. Regretted going on this flight. Nothing friendly about this service.

Southeast Asia Economy Hong Kong - Hanoi
Helpful?
Thank Greg C
Agana, Mariana Islands
Level 5 Contributor
65 reviews
38 helpful votes
Reviewed 1 week ago

I was traveling as a Person With Disability (PWD) and found the Flight Crew to be considerate and attentive to my condition, unlike most American Airlines. To be this considerate gives testimony to the corporate training and professionalism commitment each employee has. I only request that they procure the proper Bariatric equipment for transporting wheel chair passengers at the destinations....

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North Asia Business Class Hong Kong - Kaohsiung

Helpful?
Thank CPFam
Hong Kong, China
Level 5 Contributor
43 reviews
10 helpful votes
Reviewed 2 weeks ago

I was lucky enough to get upgraded to First Class at the gate but the service did not get compromised because of this. Upon boarding, I was welcomed by a glass of champagne and some canapés. Before taking off, the cabin crew handed me over a nicely presented menu with 3 choices of main course. Shortly after taking off, they...

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Asia First Class Beijing - Hong Kong

Helpful?
Thank Kyle F
Bangalore
Level 6 Contributor
152 reviews
123 helpful votes
Reviewed 2 weeks ago

The overall service was nice and the trip was good. I would recommend if you are travelling with kids.

Asia Economy Hong Kong - Bengaluru
Helpful?
Thank bluebells1234
Tel Aviv, Israel
Level 6 Contributor
2,902 reviews
2,257 helpful votes
Reviewed 2 weeks ago

I'm not sure I can safely base my review on a single flight with this airline, but from my experience, it was just as regular as other low-cost regional airlines in Asia. There was nothing unique about the airline and you could certainly not tell it is affiliated with Cathay Pacific.

North Asia Economy Hong Kong - Macau
Helpful?
Thank TheShis
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See travel tips for airlines
“Dont travel on this flight if you can avoid ... I have problem there is only one flight”
, 12 Aug 2017 | Read review
“Their flights are not updated on Seatguru.”
, 17 Jul 2017 | Read review
“seats on SEQ-1 and SEQ were having good comfort.”
NVVSG, 6 Jul 2017 | Read review
“Book early”
PEEDEEOH, 4 Jul 2017 | Read review
“If given the choice, book this airline over the other options in China.”
DEdwardR2016, 1 Jul 2017 | Read review
Show next 5 travel tips 5 of 10
About Cathay Dragon (Dragonair)
Based in Hong Kong, Cathay Dragon is an international regional airline that flies to about 45 destinations in 13 Asian countries. It was rebranded from Dragonair in November 2016. It is a sister airline of Cathay Pacific and an affiliate member of the Oneworld alliance. From its hub at Hong Kong International Airport, Cathay Dragon is one of the international carriers with the most extensive network within mainland China, covering 22 destinations. It also serves to other countries in Asia like Bangladesh, Cambodia, India, Indonesia, Japan, Korea, Malaysia, Myanmar, Nepal, the Philippines, Taiwan, Thailand and Vietnam.

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