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Druk Air


218 reviews
Headquarters: PO Box 1219, Paro 11001 Bhutan +975-1300 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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218 Reviews from our TripAdvisor Community

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218 reviews from our community

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Showing 194: English reviews
Chelmsford, United Kingdom
Level 4 Contributor
42 reviews
16 helpful votes
Reviewed 1 week ago

Small airline but big on customer service. Efficient and attentive crew. Would recommend Druk Air without hesitation.

International Economy Paros - Kathmandu
Helpful?
Thank Christine C
New Delhi, India
Level 6 Contributor
103 reviews
28 helpful votes
Reviewed 1 week ago

The staff is cordial and nice. The view from the flight is amazing, if you sit on the right side as you get to see the mighty Himalayas and even the Mount Everest. The food is good. The flight and landing to Paro is one of the most dangerous yet picturesque with great views of the valley, stream and the...

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Asia Economy Paro - New Delhi

Helpful?
Thank sharmanisha1005
Nagpur, India
Level 2 Contributor
10 reviews
3 helpful votes
Reviewed 1 week ago

the flight was late by an hour due to late arrival of aircraft. there was no communication from airlines that the flight was delayed. it was irritating to sit in the airport. i got a window seat (A) and as you approach Bhutan, you fly over the Himalaya. fortunately the sky was clear and i could see the magnificent snow...

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Asia Economy New Delhi - Paro

Helpful?
Thank Subhendu M
Leuven
Level 6 Contributor
84 reviews
32 helpful votes
Reviewed 1 week ago via mobile

Excellent airline, flew one way in Business and return in economy on KTM-PBH-KTM. Friendly staff, nice food provided. Both flights were early. Customer service through email with prompt replies. They are expensive, just like your whole trip to Bhutan if youre not SAAC citizen, an equal flight in Europe would be 1/3 of the price.

Asia Business Class Kathmandu - Paro
Helpful?
Thank Djordy
Singapore
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 2 weeks ago

- The service can be warmer and better, The cabin crew seems quite cold and robotic during service. - Seat is too hard for comfort. - My flight was delayed for 3 hrs at Paro airport. The airline should informed passengers via SMS or email asap. I only got to know when i check in at Paro Airport and it...

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Asia Economy Singapore - Paro

Helpful?
Thank GnDSingapore
Mumbai, India
Level 2 Contributor
6 reviews
Reviewed 3 weeks ago

The flight left Kolkata on time at 6:50am. Seats and leg room are comfortable . Take off and landing was smooth. En route they served a food packet consisting of a small juice a cookie and a sandwich. On the minus side- No in flight entertainment, No web check in and no seat select facility. Fare very expensive (₹ 8975...

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Asia Economy Kolkata (Calcutta) - Paro

Helpful?
Thank rkjain47
Bangkok, Thailand
Level 6 Contributor
198 reviews
80 helpful votes
Reviewed 4 weeks ago

This Druk Air flight from Bangkok to Paro, through Kolkata, leaves super early, depending on the season. For me, it was 5 am, which is a tough schedule. But it gets you into Paro early in the morning, which has some advantages. Flying into Paro is always fun, with so many twists and turns through the tight valleys. It's certainly...

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Asia Economy Bangkok - Paro

Helpful?
1 Thank Ian K
New Delhi, India
Level 5 Contributor
49 reviews
10 helpful votes
Reviewed 4 weeks ago

its an expesnive airline as Bhutan has monopoly but its good and food is also served. Bhutanese food may not be tempting for all

Asia Economy New Delhi - Paro
Helpful?
Thank Ridhi K
Peterborough, England, United Kingdom
Level 4 Contributor
36 reviews
7 helpful votes
Reviewed 5 weeks ago

Clean and punctual flight. Only lasted about 1 hour, so no food. The crew were helpful and also gave running details of views of mountains.

Asia Economy Kathmandu - Paro
Helpful?
Thank Gillam203
Seoul, South Korea
Level 6 Contributor
69 reviews
21 helpful votes
Reviewed 1 October 2018

It was a nice experience. The flight back from Paro to Bangkok was delayed about 40 minutes or so but luckily it didn't interrupt my next flight from Bangkok. I just wish the ground staff at the airport in Paro could say people something, but it didn't happen so people had no idea what was going on. The fligts itself...

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Asia Business Class Bangkok - Paro

Helpful?
Thank marstar0109
See travel tips for airlines
“While travelling from Paro to India choose for a right side window seat to see the Himalayas.”
sharmanisha1005, 5 Nov 2018 | Read review
“look fro window seat A with clear view when travelling from Delhi and seat F when travelling from Paro”
subhendum943, 2 Nov 2018 | Read review
“Nothing as this is the only carrier to Bhutan, like it or not!”
GnDSingapore, 31 Oct 2018 | Read review
“Bring your own source of entertainment. There's nothing on board.”
588iank, 15 Oct 2018 | Read review
“Get a seat on the port side leaving Kathmandu for views of Everest”
Gillam203, 10 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Druk Air
The national airline of Bhutan, Druk Air (KB) operates from a base at Paro Airport (PBH). Its fleet has four Airbus A319-100 with a two-cabin (Business Class and Economy Class) configuration and one ATR 42-500 with an all-Economy Class configuration. Also known as Royal Bhutan Airlines, Druk Air flies to a dozen South Asian destinations. These include two airports in Bhutan as well as international flights to Bangladesh, India, Nepal, Singapore and Thailand.
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