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easyJet


3.5 of 5 bubbles
11,800 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,800 Reviews from our TripAdvisor Community

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11,800 reviews from our community

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Showing 6,377: English reviews
1 review
1 of 5 bubbles Reviewed today NEW via mobile

I WILL NOT suggest this Airline to anyone regardless how cheap of a airfare it offers, it's just not worth flying for both of your time and money. Worst customer service I've ever experienced with a Airline company, rough attitude from front to back, refuse to communicate with customers, extra charges on carry-on luggage. For the same flight I'm witnessing...

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Europe Economy Paris - Venice

Helpful?
Thank roger l
Maidstone, United Kingdom
Level Contributor
24 reviews
14 helpful votes
1 of 5 bubbles Reviewed today NEW

First time with Easyjet against my better judgement but I had no alternative as the flights were part of the holiday package with Saga. Outward trip from Gatwick to Paphos not too bad except very early in the morning I do not appreciate having to check in and weigh luggage myself. Seating was awful stuck in corner in last row...

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Europe Economy Paphos - London

Helpful?
Thank Janet K
Gerrards Cross, United Kingdom
Level Contributor
8 reviews
4 of 5 bubbles Reviewed today NEW

We chose Easyjet because we hadn't used them for some while and they had good flight times. On line booking was simple and upgrading seats and speedy check in was inexpensive and easy. Using a VIP lounge was also a plus and not expensive. They kept us updated electronically and we were able to check in both ends before we...

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Europe Economy London - Venice

Helpful?
Thank StephenDawson-Smith
Godalming
Level Contributor
111 reviews
28 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Their website pushed me on to a day earlier than I wished to fly but at a much more convenient time and only when I received confirmation of the flight did I realise the error. in trying to cancel it they wanted a charge despite only being booked one minute earlier then changing the flight to the next evening cost...

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Europe Economy London - Isle of Man

Helpful?
Thank ErnieGodalming
1 review
5 of 5 bubbles Reviewed yesterday NEW

Great value for money ten times better experience than Ryan air the staff re always helpful and nothing too much trouble

Europe Economy Liverpool - Amsterdam
Helpful?
Thank Stephen H
Bedford, United Kingdom
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed yesterday NEW

Flight home cancelled by easyjet day before due to fly home by text told to go on line and re-book flight home. Next available flight in 7 days time this was earliest return flight to UK so it was booked. Checked online day after more flights now available phoned easyjet help desk was told just book on too earlier flight...

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Europe Economy London - Corfu

Helpful?
1 Thank timthefridge
London, United Kingdom
Level Contributor
14 reviews
6 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

The flight was bumpy so i was unable to have a two hour nap from the 3 hour car journey and the service was extremely poor. NEVER FLYING WITH THEM AGAIN

Europe Economy London - Malaga
Helpful?
2 Thank TheFoodConnoisseur10
Terschuur, The Netherlands
Level Contributor
193 reviews
23 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

There was no indication of where to board and all off a sudden it became last call to board at gate 1. After speeding to the gate we just had to stand there and were not boarded at all. The boarding info disappeared from above the door and no information was given at all. A delay OK but why rush...

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Europe Economy London - Amsterdam

Helpful?
Thank Titus K
2 reviews
1 of 5 bubbles Reviewed yesterday NEW

Same budget offering you expect and all was good apart from the waitresses from hell. I went to the loo mid flight and after leaving the toilet was confronted by the four waitresses accusing me of smoking in there. I denied it but they really got in my face calling me a liar and embarassing me in front of all...

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Europe Economy Manchester - Funchal

Helpful?
Thank Mark G S
Manchester, United Kingdom
Level Contributor
25 reviews
10 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

its cheap...can't say cheerful as the staff are the most miserable I've ever encountered on every occasion I've flown on this airline. it got us there.

Europe Economy Manchester - Amsterdam
Helpful?
Thank mitesh c
See travel tips for airlines
“For short haul, it's probably unbeatable but get in early if you're flying from Heathrow or Luton”
 of 5 bubbles StephenDawson-Smith, 30 Mar 2017 | Read review
“Book early for cheapest tickets”
 of 5 bubbles stephenhO6232ZU, 29 Mar 2017 | Read review
“Use some other airline”
 of 5 bubbles timthefridge, 29 Mar 2017 | Read review
“Just sit quiet and accept it as cheap. They don't train staff in customer service skills.”
 of 5 bubbles 565markgs, 29 Mar 2017 | Read review
“Fly a real airline!! This one is just designed to make you think you are saving money while they squeeze what they can out of you.”
 of 5 bubbles NickyMusic, 28 Mar 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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