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Eurowings


3,575 Reviews
Headquarters: Grossenbaumerweg 6, 40472 Dusseldorf, North Rhine-Westphalia Germany +49-0180-6-320-320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,575 Reviews from our TripAdvisor Community

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3,575 reviews from our community

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Showing 930: English reviews
Lacey, Washington
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed today
NEW

This is my third, yes third, review of this airline! After destroying our luggage to the point I can't use the suitcase while traveling I sent an email to Eurowings about it. I was asked to provide them with my bank account number and a document from the airport about my damaged luggage. Are you serious? I AM NOT GIVING...

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Europe Economy London - Munich

Helpful?
Thank jobseeker0827
Falmouth, United Kingdom
Level 4 Contributor
26 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

We flew from Gatwick to Madrid and then on to Punta Cana. The flights were punctual and the aircrafts clean. The range of entertainment on the long haul flight outbound was fine and the food passable. The honewArd flight was a night flight and had very little entertainment- a much older plane with shared screens. Flight attendants were fairly efficient...

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International Economy London - Punta Cana

Helpful?
Thank LWBD
Huddersfield, United Kingdom
1 review
Reviewed 2 days ago
NEW

my first review ever but needs to be said,flew out on friday to dusseldorf for a well earned chill out with my son.i dont fly well so booked seats i feel more at ease with on inward and outward flights which were probably the best flights i have ever had.unfortunately on the return flight we were blessed with one member...

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Europe Economy Dusseldorf - Manchester

Helpful?
Thank dickchappell
Hamburg, Germany
Level 4 Contributor
48 reviews
67 helpful votes
Reviewed 2 days ago
NEW
via mobile

I usually don’t write reviews of airlines; after all, they are all extremely bad. But I positively want to warn anyone who is considering booking this particular airline. I fly quite often within Germany and experienced three cases of over-booking regarding my last three flights with Eurowings. This is not just misfortune, it’s systematic. Plus one time where I really...

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Domestic Economy Berlin - Dusseldorf

Helpful?
3 Thank Ksjehr_J
Timbuktu, Mali
Level 6 Contributor
242 reviews
62 helpful votes
Reviewed 3 days ago
NEW

There's a strict three tier system on board. This works very well. It is totally clear what you get for your money. The seats are comfortable and the service is speedy. It is possible to bid for an upgrade and this can definitely be worth it.

Europe Premium Economy London - Hannover
Helpful?
Thank abcdefghijklmnop683
Level 3 Contributor
10 reviews
8 helpful votes
Reviewed 3 days ago
NEW
via mobile

I have never written a negative trip advisor in my life... But my experience of this airline has been so poor that I want to prevent others from having such a bad experience. I haven't flown yet and already the times of my flights have been changed twice. The first time meaning I could no longer get to the airport...

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Europe Economy Edinburgh - Munich

Helpful?
3 Thank CoeliacInCumbria
Level 2 Contributor
8 reviews
8 helpful votes
Reviewed 3 days ago
NEW

Aat takeoff we did stuck on a plane without aircond, we had over 30 degrees Celsius in the cabin. The crew kept us waiting for an hours on the runway. And finally they cancelled the flight and let us leave. Carnage at the desk as nobody could inform us. We had to leave the airport and told to contact Eurowings...

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Europe Economy London - Bonn

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Thank Róbert U
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Lost our bag. Got it back after two days. They find the bag but forget to put it on the next flight. Then it arrived on the second flight but the delivery person have left at 5 and they did not bother to deliver it after hours. A trip the next day was payed and planned so we only got...

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Europe Economy Bastia - Split

Helpful?
Thank Brahm M
1 review
Reviewed 3 days ago
NEW
via mobile

The service was terrible. I will never recommend. I arrived at the airport 2hours before the flight. There was no one at the counter. After i had some coffee, i came back but still nobody there. After 1.5hours, i gave up to drop my suitcase and went to the security, and of course my suitcase was rejected because i had...

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Domestic Economy Bonn - Munich

Helpful?
Thank Naoko A
Beirut, Lebanon
Level 6 Contributor
198 reviews
54 helpful votes
Reviewed 4 days ago
NEW
via mobile

It was a safe flight from Paris to Hamburg. The service was good since it was a premium economy ticket which present free meals and drinks. In the economy section you have to pay for everything. However prices are affordable. The seats are comfortable. The good thing is that they fly on average heights so you can enjoy landscape and...

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Europe Premium Economy Paris - Hamburg

Helpful?
Thank Rabih S
See travel tips for airlines
“avoid getting on a plane where that woman works”
dickchappell, 23 Apr 2018 | Read review
“Never use them.”
r_bertu, 22 Apr 2018 | Read review
“I thought nothing of the indirect routing, but that doubles your chance of having trouble.”
834clydew, 20 Apr 2018 | Read review
“Don't bank on your booked direct flight being a direct flight; be prepared for major alterations to flight schedules with no compensation.”
margaretandgraham, 20 Apr 2018 | Read review
“Just don't go directly to the gates with the carry on luggage without stopping at the Check-In counter.”
731JayS, 10 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Eurowings
Eurowings is a German low-cost carrier and part of the Lufthansa Group. It is headquartered in Dusseldorf and serves a network of European, international and domestic destinations. Eurowings was previously a regional airline until October 2014 when it began operating flights on behalf of Germanwings. By 2016, it had enveloped Germanwings' operations and become the single low-cost brand for the Lufthansa group.
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