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4 of 5 bubbles
1,144 Reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland +358-600-140-140 Website

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Visitor rating
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    Very good
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Flying in style

I paid for a normal morning flight to London, but was very pleased to find out at the airport that... read more

4 of 5 bubblesReviewed 2 days ago
Heli P
Helsinki, Finland
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,144 Reviews from our TripAdvisor Community

Write a Review

1,144 reviews from our community

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English first
Helsinki, Finland
Level Contributor
192 reviews
59 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I paid for a normal morning flight to London, but was very pleased to find out at the airport that the new A350 would take us there, as it was the 1st anniversary of the plane type with Finnair. The cabin was spacious, windows bigger than usual and everybody had their own entertainment center in front of them. Only coffee...

Europe Economy Helsinki - London

Thank Heli P
A TripAdvisor Member
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

I board finnair 2 times - once from singapore to helsinki, the other from helsinki back to singapore and both times encountered rude staff. On the way to helsinki, one of the staff asked me what I wanted to drink and I answered hot water. She didn't get it so I answered again and the 3rd time, she said in...

International Economy Singapore - Helsinki

Thank A TripAdvisor Member
Weston, Connecticut
Level Contributor
128 reviews
26 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

I was going to St Petersburg Russia and Finair came up at a great price. We tried it and were satisfied. The plane left on time and came in 15 minutes early - always good. Service was decent and I tried a new drink for me a Finn special - blueberry juice!

International Economy New York City - Helsinki
1 Thank Joe1234665
1 review
1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW

I liked finnair airlines. stuards are very nice. good food and perfect service. recommended. when next time i will fly to asia again, i will choose them

International Economy Vilnius - Hanoi
1 Thank Thi G
Adelaide, Australia
Level Contributor
9 reviews
4 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We flew with Finnair as part of a One World booking: Qantas (Adelaide - Sydney - Singapore), Finnair (Singapore - Helsinki - ground content - Helsinki - Rome - ground content to Milan - Helsinki - Hong Kong), Cathay Pacific (Hong Kong - Adelaide). This review is about the four Finnair sectors. The first sector from Singapore to Helsinki was...

International Business Class Singapore - Helsinki

Thank Robert F
Zurich, Switzerland
Level Contributor
13 reviews
2 helpful votes
1 of 5 bubbles Reviewed 1 week ago

JAL Business Class from Tokyo to Helsinki was nice. Then we got to Helsinki. Awful airport....it had been modified in the last year to make it less user friendly than before. There were not enough seats at the gate for the Finnair flight, I mean there were maybe 10 chairs for everyone. Same for the restroom, there were 2 toilets...

International Economy Tokyo - Zurich

Thank Michelle H
Tel Aviv, Israel
Level Contributor
8 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

First time I travel with Finnair. Had connecting flight on Helsinki. Everything was on time, plane was very comfortable (airbus a350-900), had room for legs, variety of entertainment options. Staff was very nice, very helpful, a truly 5 star company.

Southeast Asia Economy Hanoi - Bangkok
1 Thank Naveh M
Helsinki, Southern Finland, Finland
Level Contributor
124 reviews
31 helpful votes
5 of 5 bubbles Reviewed 1 week ago

have flown this a few times, very comfortable and nice flight. food is average and leg room is average but comofrtable

International Economy New Delhi - Helsinki
Thank Ravin K
Singapore, Singapore
Level Contributor
27 reviews
3 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Not much of choices in meal time. Seems that if you not a fish or beef eater then get ready to eat just their biscuits & fruits. Even if there is fish it's no at getting when your seats are at rear compartment of the plane as most preferred fish then beef.

International Economy Singapore - Helsinki
Thank Lynlim
Level Contributor
5 reviews
1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Had flights from Tallinn to Barcelona and back, with a transition in Helsinki with Finnair, and I was very pleased. The customer service was good, and the airplane was also modern and comfortable. Used the Finnair App to manage my check-ins and navigate around the Helsinki airport. Easy to use and saves lots of time. My experience was good, and...

Europe Economy Tallinn - Barcelona

Thank TerjeLepik
See travel tips for airlines
“Check-in online, I got a text message confirmation automatically for the return flight”
 of 5 bubbles 18helip, 26 Oct 2016 | Read review
“Finnair app helps you navigate around the Helsinki airport and manage flight related information, which is really useful.”
 of 5 bubbles TerjeLepik, 18 Oct 2016 | Read review
“Fall asleep asap”
 of 5 bubbles 13vinceclarkkie, 11 Oct 2016 | Read review
“Pay extra for the luggage!”
 of 5 bubbles irmelipu, 8 Oct 2016 | Read review
“If you want seat with more space for your feet, please choose front side seats (right after business class)”
 of 5 bubbles christinasB2156TM, 3 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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