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Finnair


3 of 5 stars
10 Reviews
Headquarters: Tietotie 9, 01530 +358-600-140-140 Website

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Visitor rating
  • 3
    Excellent
  • 2
    Very good
  • 1
    Average
  • 0
    Poor
  • 4
    Terrible
Good but expensive..

Overall good experience. I found the lounge to be comfortable, great design, although fairly... read more

3 of 5 starsReviewed 6 days ago
SandyBeachLondon
,
London
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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10 Reviews from our TripAdvisor Community

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10 reviews from our community

Date | Rating
  • English first
  • Any
English first
London
Level Contributor
29 reviews
19 helpful votes
3 of 5 stars Reviewed 6 days ago

Overall good experience. I found the lounge to be comfortable, great design, although fairly difficult to find. Food offering was limited but what was there was nice. For the on-board service I found the aircraft light and clean but unfortunately for Finnair the inbound flight had been with BA, at a 3rd of the price where economy food (however small)...

more  Europe Economy

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

The flight was before schedule. The ticket did not include a meal but coffee, tea and soft drinks were served for free. The seat was Finnair's usual high quality, clean and elegant. Everything went smoothly from bag-drop to arrival. Online check-in in Helsinki, not on the way back from Santorini. The staff was friendly and brought blankets and pillows.

Europe Economy
Singapore, Singapore
Level Contributor
3 reviews
5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good flight experience. Staff were friendly. Seat was spacious enough. Only downside was that food was so so. But its reasonable for the price that we are paying.

International Economy
London, United Kingdom
Level Contributor
5 reviews
6 helpful votes
1 of 5 stars Reviewed 1 week ago

After seeing Finnair's fabulous adverts about their new business class on the new A350 service to Hong Kong; I decided to try-out Finnair for the first time ever, going out of my way from London to Hong Kong via Helsinki. However, I recently check my flights and discovered that they have change the plane to an very old , dilapidated...

more  International Business Class

Helsinki, Finland
Level Contributor
10 reviews
3 helpful votes
5 of 5 stars Reviewed 1 week ago

Flight was nice ! But I don't understand why thy put theese busines priority tags on the bags on dep. I really seldom get the bags among the firstones but rather among the lastones,now for instans one bag came among 20 first ones but the rest came totally last an this hapens in Helsinki most ewery time ( oneworls safir)...

more  International Business Class

London, United Kingdom
Level Contributor
30 reviews
15 helpful votes
1 of 5 stars Reviewed 1 week ago

I flew with Finnair to Delhi. When I arrived in Delhi they had forgotten to transfer my luggage from the 1 plane to the next so I now had no luggage in India where it was boiling hot. I had to borrow clothes form my friend who is 5 inches taller than me. Not a great start. It took them...

more  International Economy

Casablanca, Morocco
Level Contributor
258 reviews
119 helpful votes
5 of 5 stars Reviewed 1 week ago

I've always liked Finnair. The staff are smart and multilingual as well as being efficient and the planes are clean and fairly modern. I always used to take them in preference to BA to Helsinki when I lived in London after BA introduced their awful "All Day Deli" - Finnair were still offering substantial hot meals. I have no idea...

more  Europe Economy

Loppi, Finland
Level Contributor
6 reviews
4 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel a lot between Russia and Finland and regularly take flights Moscow-Helsinki and back with Finnair. The flights were always on time, the crew was always nice and friendly, the schedule has many options. The prices may be a bit higher than the other companies offer but it often happens that Finnair's price is the best (it depends on...

more  Europe Economy

Kyoto Prefecture, Japan
Level Contributor
10 reviews
5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Finnair closed the gate 15 mins earlier although the connecting BA flight was delayed, and I missed the flight. My family, flying Business class, could manage to get on board, but I was left alone at the almost empty, creepily quiet Helsinki airport late at night. Finnair didn't make any call or search for me, although I was so close... more 

Sweden
Level Contributor
6 reviews
1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I am frequent traveler have finnair gold card flying almost every month with funnier once or twice, today flight from Bangkok to Helsinki delayed and I must be home in Sweden today no body from finnair staff shown up to find a way they just try to solve the issue by the phone through the ground personal, at last they... more 

About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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