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Finnair


4 of 5 bubbles
1,416 Reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland +358-600-140-140 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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1,416 Reviews from our TripAdvisor Community

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1,416 reviews from our community

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Showing 760: English reviews
Orlando
Level Contributor
100 reviews
19 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I have traveled, lot mostly with this airline. I upgraded to business and what a difference, wow good service and friendly personal. Food was good and drinks were awesome.

International Business Class Helsinki - Hong Kong
Helpful?
Thank Seagull4free
Vaasa, Finland
Level Contributor
6 reviews
1 helpful vote
4 of 5 bubbles Reviewed 4 days ago NEW

Paid 50€ extra for the economy pro seat on the Finnair Airbus350. Absolutely worth the money on a +10h flight, plenty of extra legroom (maybe even wider seat, not sure).

International Economy Helsinki - Singapore
Helpful?
1 Thank 694kim
Norway
Level Contributor
75 reviews
17 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

New airbus, great entertainment, good service and overall one of the best on the marked, i used finnair many times and always been happy

International Economy Gothenburg - Bangkok
Helpful?
Thank Sporanos67
Finland
Level Contributor
195 reviews
68 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Finnair is a very good choice especially when you fly to Asia. In winter they have one weekly direct flight from Helsinki to Ho Chi Minh City. This service is on Wednesday. Finnair Lounge at Helsinki Airport is fresh ans spacious. Food and beverage choices good enough. New Airbus A350 XWB is very quiet and especially in Business Class you...

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International Business Class Helsinki - Ho Chi Minh City

Helpful?
Thank TravelManiaxxx
Tampere
Level Contributor
143 reviews
51 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I was not disappointed by the aircraft, and the Finn-air layout is quite comfortable with enough leg room in economy class. Only thing with this airline is the lack of service or to be more specific this is not a budget airline, but on board it feels like one as you have to purchase everything except coffee, water & blueberry...

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Europe Economy Helsinki - London

Helpful?
Thank ChRoux
London, United Kingdom
Level Contributor
8 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

On February 8th, we flew from LHR to Ivalo. Was a connecting flight we needed to take both ways from Helsinki airport. Finnair, made both of our return journeys, smooth, easy, efficient service and friendly staff to make you feel very comfortable. Unlike BA and other short hall flying partners, Fin Air, provided FREE soft drinks unlimited! Will use this...

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Europe Economy London - Ivalo

Helpful?
Thank joanneruocco
Finland
Level Contributor
54 reviews
34 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Excellent service by the spanish crew on Finnair flight to Madrid. The gentleman and the lady serving in business class were all smiles and very attentive. It was very nice details the crew recognazing us from our previous Madrid flight 6 months ago. Bravo for Finnair for having service minded spaniards on board services.

Europe Business Class Helsinki - Madrid
Helpful?
Thank TeemuHuotari
Level Contributor
9 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

We flew in 14th January 2017 to Helsinki, then on to Kittila. Flights were perfect and I must add:- My husband had suffered a heart attack exactly 1 year ago to the day. He takes meds of course and is fine but in that flight he had some chest pain half an hour into the kittila flight. They gave him...

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Europe Economy Manchester - Kittila

Helpful?
1 Thank ajx13
Southern Finland, Finland
Level Contributor
27 reviews
3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Basic experience, food normal non-tasty fill for your stomach. Very limited beverage and spirit coverage, for example no rum at all!?

International Economy Helsinki - Miami
Helpful?
Thank Vesa J
Niseko-cho, Japan
Level Contributor
12 reviews
5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The main leg of this journey from Tokyo to Helsinki takes about 10 hours, but you can now have the option to upgrade from pure economy to economy plus. There are about 4 rows of seats which are wider, more legroom, bigger TV and nicer headphones etc. It cost us less than 30 euros each to do the upgrade and...

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International Economy Sapporo - Manchester

Helpful?
1 Thank Chris P
See travel tips for airlines
“Choose Business Class at least for intercontinental flights”
 of 5 bubbles TravelManiaxxx, 18 Feb 2017 | Read review
“Book with them :-)”
 of 5 bubbles joanneruocco, 16 Feb 2017 | Read review
“They take care of you with Nordic accuracy”
 of 5 bubbles Tnro, 7 Feb 2017 | Read review
“Dont use Finnair”
 of 5 bubbles danieltH3746LB, 6 Feb 2017 | Read review
“Use the online check-in to get your seat choice early”
 of 5 bubbles jonny_holiday_boy, 31 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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