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Germanwings (Now Eurowings)


403 Reviews
Headquarters: Germanwings St. 2, 51147 Cologne, North Rhine-Westphalia Germany +49-0180-6-320-320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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403 Reviews from our TripAdvisor Community

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403 reviews from our community

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Showing 109: English reviews
Greater London, United Kingdom
Level Contributor
4 reviews
6 helpful votes
Reviewed 5 February 2017

The airline were not able to place my luggage onto a connecting flight as my first flight was delayed. despite assurances that it would be with me the next day as I boarded the flight, I in fact spent 16 days in Cuba with nothing more than a series of half hearted apologies & an excuse of customer service. I...

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International Economy London - Havana

Helpful?
1 Thank Natalie M
Newcastle-under-Lyme, United Kingdom
Level Contributor
481 reviews
154 helpful votes
Reviewed 1 February 2017 via mobile

We have always flown Lufthansa to Germany with no problems. Now, you seem to be offered Germanwings for most flights, Germany's equivalent of Ryanair! The first time, we flew to Dusseldorf no problems. The second, we had delays both outbound and inbound. We had paid to choose our seat on board the aircraft, but just before take off we were...

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Europe Economy Manchester - Dusseldorf

Helpful?
1 Thank RandRH
Zwijndrecht, Belgium
Level Contributor
139 reviews
29 helpful votes
Reviewed 21 January 2017 via mobile

My most recent trip to Stuttgart with Germanwings was like it always was, basic but friendly service, basic legroom, basic seats, etc... all in all not really bad. The return flight departed half an hour late, allthough boarding was completes on time. Makes them loose a point this time

Europe Economy Brussels - Stuttgart
Helpful?
1 Thank YvesMelis
New York City, New York
Level Contributor
30 reviews
20 helpful votes
Reviewed 5 November 2016

All discount airlines offer nothing, nothing at all. You pay for everything you need or want. That said. This is without question 100 times better than Ryan Air or Easy Jet. In Berlin it flies out of Tegel, which is faster and easier to get to than the other. The schedule when you book is more sane as to flight...

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Europe Economy Berlin - Paris

Helpful?
1 Thank Karl W
Level Contributor
105 reviews
31 helpful votes
Reviewed 23 September 2016 via mobile

It was the only option from north-east Italy to Cologne if I didn't want to leave at 6am or 9pm. I flew Smart because I had luggage and this way I got some food as well (a sandwich, little bottle of water and a packet of Haribo, not a lot but it was okay). If you only have a carry-on...

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Europe Economy Verona - Bonn

Helpful?
2 Thank Laura D
Luxembourg City, Luxembourg
Level Contributor
122 reviews
48 helpful votes
Reviewed 12 September 2016

The flight was delayed by one hour. The captain's English and the word articulation were really bad. He was mumbling something that a permission had not been granted for taking off. The temperature inside the plane was +18, very cold from the streets heat. The stewardess bluntly rejected to increase the temperature on board. No recommendation, if choice is there!

Europe Premium Economy Dusseldorf - Alicante
Helpful?
Thank Otto
Prague, Czech Republic
Level Contributor
218 reviews
36 helpful votes
Reviewed 4 September 2016

Apparently only two options, SMART and BASIC, and it's never clear that you're not flying Lufthansa. It is unlike in the USA where the commuter planes such as EMB/CRJs are owned and operated by another company but flying in conjunction with the main US carrier, such as United, American, or Delta. I'm supposed to get FF credit with United/Star Alliance,...

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Europe Economy Berlin - London

Helpful?
Thank zHojo
Zagreb, Croatia
Level Contributor
402 reviews
103 helpful votes
Reviewed 1 September 2016

Very comfortable low cost airliner. Normal cabin luggage is included in price. Only difference from normal airline is that they are not serving free drinks and snacks

Europe Economy Zagreb - Berlin
Helpful?
Thank Leo P
Middlesbrough, United Kingdom
Level Contributor
746 reviews
347 helpful votes
Reviewed 1 September 2016 via mobile

A bit like Ryan Air they charge for everything including £60 to change flight even after you paid for the smart option!?!

Europe Economy Stockholm County - Hamburg
Helpful?
Thank Brattyhands
London, United Kingdom
Level Contributor
26 reviews
32 helpful votes
Reviewed 31 August 2016 via mobile

Me and my friend flew Germanwings on Monday. We flew in 2 parts, Mallorca to Cologne then Cologne to Stansted. Flight one was fine, the seats were a little Uncomfy as in a little on the hard side. But overall a very comfortable flight with all the amenities you'd expect. The landing into Cologne was smooth, best landing I've ever...

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Europe Economy Palma de Mallorca - London

Helpful?
Thank Gemma K
See travel tips for airlines
“Go to their website, they often do not have flights every day and won't come up on other search engines.”
karlw209, 5 Nov 2016 | Read review
“Use Stansted for entry to London, since the train is quicker than the tube from Heathrow.”
B-Nutzer, 23 Aug 2016 | Read review
“I always ask for aisle seats.”
FalkirkJennylonglegs, 20 Aug 2016 | Read review
“Travellers with children get to board first witch is nice”
879helgap, 8 Aug 2016 | Read review
“Select the service you require when booking.”
frank3357, 7 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Germanwings
Germanwings operated as a separate and independent brand under the Lufthansa Group until October 2015 when a merger with its sister brand, Eurowings, began. As of 2016 the Germanwings brand is no longer in use, although Germanwings flight numbers continue to be used.
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