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3.5 of 5 stars
353 Reviews
Headquarters: Germanwings St. 2, 51147 Cologne, North Rhine-Westphalia Germany +49-0180-6-320-320 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 76
  • 148
    Very good
  • 81
  • 28
  • 20
Quick Connection to London

Excellent connetion to London form Hanover! The flight is comfortable, small service but excellent... read more

4 of 5 starsReviewed 3 days ago
Wunstorf, Germany
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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353 Reviews from our TripAdvisor Community

Write a Review

353 reviews from our community

Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Wunstorf, Germany
Level Contributor
64 reviews
41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent connetion to London form Hanover! The flight is comfortable, small service but excellent personnel. Best is the quick connection by train from Stansted to the city centre.

Europe Economy Hannover - London
Thank B-Nutzer
Soenderborg, Denmark
Level Contributor
100 reviews
34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Best low cost airlines in Europe. Online check in was quick and easy with free seat selection. Boarding was smooth and seats are very comfortable. Given only four star since the flight dint had any in-flight entertainment line wifi and movie.

Europe Economy Hamburg - Vienna
Thank Ramya M
Level Contributor
28 reviews
34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very impressed we had a smart fare which allowed us a snack and tea or coffee or soft drink. Flight off on time plenty of room could stretch my legs easily.captain kept us up to date with take off and landing. Never flown with this airline before would be great if there were more connections to other European destinations.

Europe Economy Edinburgh - Bonn
Thank FalkirkJennylonglegs
Level Contributor
7 reviews
2 helpful votes
5 of 5 stars Reviewed 1 week ago

German Wings are a very good low cost airline , but do not find them very competitive on this route. They also charge to pre book your seats , or you can check in online 72 hours before your flight, Like Ryanair and Easyjet they charge you for hold luggage and snacks , but you can upgrade to premium economy...

Europe Economy Manchester - Bonn

Thank Nicholas M
Chatham, Canada
Level Contributor
103 reviews
15 helpful votes
3 of 5 stars Reviewed 1 week ago

We travelled with handicap, but when we checked_in they missed to notify the Denmark airport personnel that we need a handicap service. When we got there, we had to use the stairs off from the tarmac to the gate. It was awful. NO service for us because they were not notified. The staff was just yacking and yacking as if...

Europe Economy Dusseldorf - Copenhagen

Thank CindyWorld
Cologne, Germany
Level Contributor
320 reviews
185 helpful votes
5 of 5 stars Reviewed 1 week ago

My home airport is Cologne, so I have a large selection of Germanwings flights to many European destinations. I regularly choose Germanwings and I appreciate almost everything from the booking procedure and check-in to boarding and attendance. The only thing that upsets me is the terrible snack they started to “serve” a good year ago. A bag with water and...

Europe Economy Bonn - Zurich

Thank EuropeanDiversity
Level Contributor
157 reviews
46 helpful votes
4 of 5 stars Reviewed 1 week ago

I was satisfied with this flight. What is one expecting from a short (1.30 hours) flight is getting. Everything went smooth.

Europe Economy Pula - Berlin
Thank Sakramenski
Barcelona, Spain
Level Contributor
120 reviews
17 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The flight was more or less on time. The crew was pretty nice, but, of course, cannot even give you a free glass of water. The airplane was not comfortable at all. Super small leg room. The worst thing, though, was the captain who would explain everything he sees outside the window. TWICE: in German and in English. Wouldn't let...

Europe Economy Berlin - Palma de Mallorca

Thank Ewa M
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

It's with great regrate that my experience flying with your airline has been by far the worst. As a regular traveler I found both the customer service and cabin standards to fall below budget airlines. I experienced number of of disappointments from not being able to check-in online, to my initial flight to cologne being delayed by over 1.5hours. Despite...

International Economy Bonn - Bangkok

Thank Winta Z
Split-Dalmatia County, Croatia
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Landing is TERRIBLE!! Flight was a bit shaky, but ok. No legroom at all! Flight attendants were fine!

Europe Economy Split - Berlin
Thank Toni P
See travel tips for airlines
“Use Stansted for entry to London, since the train is quicker than the tube from Heathrow.”
 of 5 stars B-Nutzer, 23 Aug 2016 | Read review
“I always ask for aisle seats.”
 of 5 stars FalkirkJennylonglegs, 20 Aug 2016 | Read review
“Travellers with children get to board first witch is nice”
 of 5 stars 879helgap, 8 Aug 2016 | Read review
“Select the service you require when booking.”
 of 5 stars frank3357, 7 Aug 2016 | Read review
“Try to board early in order to find overhead compartment space for your carry-on case.”
 of 5 stars HOS70, 4 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Germanwings
Germanwings (4U) is a Cologne-based low-cost carrier owned by Lufthansa. An affiliate member of the Star Alliance, the airline's planes are configured with only Economy Class seating. Germanwings flies non-stop to more than 85 destinations within Germany and elsewhere in Europe, as well as points in Africa, Asia, the Middle East and the Caribbean. The airline's hubs are located at Cologne Bonn Airport (CGN), Stuttgart Airport (STR), Hamburg Airport (HAM), Berlin Tegel Airport (TXL), Düsseldorf Airport (DUS), Hannover Airport (HAJ) and Dortmund Airport (DTM).
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