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Jet Airways


8,856 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,856 Reviews from our TripAdvisor Community

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8,856 reviews from our community

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Showing 8,360: English reviews
Mumbai, India
Level 4 Contributor
30 reviews
5 helpful votes
Reviewed today
NEW

I travelled by jet airways along with my wife by business class from Mumbai to Madrid via Paris. It was an awesome experience.service was excellent and ground staff and flight staff were very good. We were treated very well and can certainly say that it’s one of the best airlines I have travelled. The seats in business class were flat...

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International Business Class Mumbai - Madrid

Helpful?
Thank suneelb132016
Mumbai, India
Level 6 Contributor
133 reviews
10 helpful votes
Reviewed today
NEW
via mobile

After I miss my 11 am flight I got this flight at 2 pm one important thing atumbai airport if any one is platinum or gold card card holder of jet or traveling in business or first class you will checked in now at P area which is at end of airport and it's totally vip type area and treatment...

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Domestic Business Class Mumbai - New Delhi

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Thank kingpaaji13
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Mumbai, India
Level 6 Contributor
133 reviews
10 helpful votes
Reviewed today
NEW
via mobile

It's morning flight 11 am heavy rains in mumbai I checked in On time But i miss this flight I was expecting that flight might delayed but it was sharp on time bit I am disappointed that they are aware that the one business class passenger is not on Board that have my no in there system they always call...

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Domestic Business Class Mumbai - New Delhi

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Thank kingpaaji13
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Navi Mumbai, India
1 review
Reviewed yesterday
NEW
via mobile

I booked the ticket at last moment on jet airways app. Easy check in, comfortable seats and good food. Requested Jain meal and was served hot. Best part about flying with jet airways is Jetscreen. Watched Chashme Baddoor on board. I took away one point because flight was 20 mins late.

Domestic Economy Coimbatore - Mumbai
Helpful?
Thank rohitbafna2k
2 reviews
Reviewed yesterday
NEW
via mobile

Due to inclement weather the flight was extremely turbulent, but the crew was super patient with the passengers (especially kids!). As always, seating was comfortable and crew was well behaved.

Domestic Economy Kolkata (Calcutta) - Mumbai
Helpful?
Thank Ambarish S
2 reviews
Reviewed yesterday
NEW
via mobile

Top notch service, decent food. Could be more punctual. Seating is usually comfortable, and the crew is accommodating.

Domestic Economy New Delhi - Mumbai
Helpful?
Thank Ambarish S
Dronfield, United Kingdom
Level 3 Contributor
17 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Flight times on time Aeroplane very clean and the flights very good Air hostesses we very good and pleasant

Europe Economy East Midlands - Faro
Helpful?
Thank lugaz2016
Tarrytown, New York
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Love jet blue, great Stewardess very friendly and helpful always. Smooth flight always fly jet blue!!

Domestic Economy White Plains - Fort Lauderdale
Helpful?
Thank grass100
Mumbai, India
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

I travelled from Mumbai to Delhi and to Amritsar and back to Mumbai. The service is fantastic in comparison to other airlines. The flights were on time inspite of heavy rains in mumbai. They keep you informed about the flight timings and you would always see smiling faces and very co operative staff.

Domestic Economy Mumbai - New Delhi
Helpful?
Thank Anilsinghi
2 reviews
Reviewed yesterday
NEW

cabin crew was very polite and the best thing was that i had long night and I was exhausted by the time i had reached the airport one of the flight attendant noticed i was dozing off just before take of and asked me if she should wake me up for food or not.i do not like to be disturbed...

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Domestic Economy Mumbai - New Delhi

Helpful?
Thank Rene G
See travel tips for airlines
“Friendly and professional all round care. Would thoroughly recommend Jet airways.”
, 14 Jul 2018 | Read review
“If searching for the best experience, you have to go for Jet Airways.”
, 14 Jul 2018 | Read review
“They Understand Indian Travellers better than most of the foreign Airlines.”
prashantt59, 13 Jul 2018 | Read review
“Remember to buy luggage tickets”
gerda312659, 13 Jul 2018 | Read review
“Dont travel this airline in economy”
surpreetk, 12 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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