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Jet2.com


17,932 reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England 011 44 800 408 1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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17,932 Reviews from our TripAdvisor Community

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17,932 reviews from our community

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Showing 17,796: English reviews
Tenerife, Spain
Level 5 Contributor
73 reviews
60 helpful votes
Reviewed yesterday
NEW

Very cramped seats as the window was on a slope in to the floor so the window seat had a lot less foot space. The cabin was freezing cold with everyone complaining but nothing at all done about it even though several people asked to switch the air con down. Also paid extra to sit at the front for quick...

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Europe Economy Leeds - Tenerife

Helpful?
Thank Jo M
Liverpool, United Kingdom
Level 5 Contributor
72 reviews
49 helpful votes
Reviewed yesterday
NEW

A 2-4-2 seater plane. Very comfortable flight. On time and friendly staff. No lengthy queuing at check in. A little more expensive than a budget airline but we prefer the service and attention afforded by Jet 2 staff.

Europe Economy Manchester - Tenerife
Helpful?
Thank regency19
Leek, United Kingdom
Level 3 Contributor
9 reviews
Reviewed yesterday
NEW
via mobile

Can,t fault our flights both going and coming back.We left on time with both flights and take off and landing smooth and service was good check in was easy would recommend to everyone, looking to book again for a trip next year

Europe Economy Manchester - Budapest
Helpful?
Thank R1020RPianb
Birmingham, United Kingdom
Level 2 Contributor
6 reviews
138 helpful votes
Reviewed yesterday
NEW
via mobile

First time I've flown with Jet2 and I couldn't complain. It was what I'd expect from a budget airline

Europe Economy Birmingham - Krakow
Helpful?
Thank tracey h
Ely, United Kingdom
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed yesterday
NEW
via mobile

Excellent really good value on time even though stood on apron for 15 minutes, but with information from pilot why. Really good leg room paid 10 for but worth it. Friendly cabin crew who were really helpful same on way back

Europe Economy London - Faro
Helpful?
Thank Simon L
Ig, Slovenia
Level 3 Contributor
22 reviews
7 helpful votes
Reviewed yesterday
NEW

You cannot fault this airline. Staff are so courteous, flight left on time, good quality of in-flight meal and overall very smooth.

Europe Economy London - Alicante
Helpful?
Thank 499joy
Leeds, United Kingdom
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Flights were comfortable & only had minimum delays, which is understandable & acceptable. We would be more than happy to use both airports again as they were comfortable, clean & mostly efficient. We have had a similar problem at the same airport with our last 2 homecoming flights on Jet2. The plane, on both occasions, seemed to park nearer the...

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Europe Economy Leeds - Lanzarote

Helpful?
Thank Gary H
Colchester, United Kingdom
Level 5 Contributor
35 reviews
19 helpful votes
Reviewed yesterday
NEW

Very good flight. Flight crew very friendly. Snacks were quite expensive so we took our own. Flight was on time

Europe Economy London - Tenerife
Helpful?
Thank lindaw47
Greater Manchester, United Kingdom
Level 2 Contributor
9 reviews
Reviewed yesterday
NEW

It's the first time I've used jet2 I booked my whole holiday with them online I had to change my dates a month later the call centre where very helpful and friendly no hassle The flight was really good food was good on flight staff where friendly and helpful I will use again and recommend them

Europe Economy Manchester - Rome
Helpful?
Thank john3095824c
Fife, United Kingdom
Level 4 Contributor
22 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

Check in at Edinburgh airport was easy enough only waited a few minutes. I had already checked in online. The flight itself was good, seats were comfortable enough and me being 6’5 there was fair amount of legroom for me. There was a good selection of food on offer, we had a couple of toastys, they were quite tasty but...

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Europe Economy Edinburgh - Fuerteventura

Helpful?
Thank 561rayt
See travel tips for airlines
“No entertainment short flight but just try them you won't be sorry”
john3095824c, 15 Nov 2018 | Read review
“Take a cushion and if taking carry on make sure it out in the overhead lockers”
303johne, 15 Nov 2018 | Read review
“Enjoy the experience, if you are lucky to have the same cabin crew, they will give you first class service on a economy flight.”
J9941WJdavids, 15 Nov 2018 | Read review
“Only to say they are a fabulous airline. And that we will always travel with them if we can.”
jimmycowan14, 15 Nov 2018 | Read review
“Staff usually v/ pleasant”
DavidB415, 15 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
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