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KLM Royal Dutch Airlines


8,807 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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8,807 Reviews from our TripAdvisor Community

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8,807 reviews from our community

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Showing 3,878: English reviews
Washington DC, District of Columbia
Level Contributor
76 reviews
19 helpful votes
Reviewed yesterday
NEW

We received an email 5 hours before our flight telling us that the flight would be delayed for 2 hours and that they were rebooking us. We got to Dulles and we had not been rebooked so we missed our flight and got to Budapest over 12 hours late. The food was also bad on our 777. The newly refurbished...

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International Economy Washington DC - Budapest

Helpful?
Thank edward w
Lethbridge, Canada
Level Contributor
71 reviews
28 helpful votes
Reviewed yesterday
NEW
via mobile

This is one of the best long haul airlines (over 5 hrs) that I have taken as a seasoned traveller. I had to pay extra for seat selection. They offered alcohol for dinner and even fruit as well! The plane left on time and I had good connections each way. Highly recommended!

International Economy Calgary - Inverness
Helpful?
Thank JJawandering
Vancouver, Canada
Level Contributor
37 reviews
7 helpful votes
Reviewed yesterday
NEW

Hardly a delay, punctual throughout, very friendly service on board, food not great (pizza bread for breakfast! dinner pasta that tastes like mush) among all the airlines I've been on, but what can you expect from airline food anyways when you're travelling economy!? They make sure you're hydrated all the time by periodically bringing refreshments, special requests get filled quickly....

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International Economy Vancouver - Amsterdam

Helpful?
Thank Susan T
Level Contributor
42 reviews
18 helpful votes
Reviewed yesterday
NEW

This is easily the best airline flying to Europe that provides Economy service. The staff are friendly, attentive, and the food is excellent. The crew were exceptional, and paid attention to my comfort and experience. They see themselves as ambassadors of their country, and what great ambassadors they are! They made the flight most pleasant, with their full smiles and...

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International Economy Calgary - Amsterdam

Helpful?
Thank Kathleen Q
Long Island, New York
Level Contributor
7 reviews
5 helpful votes
Reviewed yesterday
NEW

Great customer service, food and overall experience with KLM, which was especially important for 10-hour flight. KLM is usual simply the best!

International Economy Amsterdam - Bonaire
Helpful?
Thank NatalyKoUA
Wescosville, Pennsylvania
Level Contributor
729 reviews
282 helpful votes
Reviewed yesterday
NEW

This flight was a good one, once it took off. Due to fog at the origin the plane was late, so we were late, but they took good care of us, boarded us quickly and efficiently. Only one of the employees at the front area was a bit rude, but the others were wonderful. The in flight crew served us...

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Europe Economy Berlin - Amsterdam

Helpful?
Thank tank1050
Singapore, Singapore
Level Contributor
5 reviews
Reviewed yesterday
NEW

The website for check in was very efficient. Allowed for options to upgrade to better seat within economy and it was easily done with minimal hassle. o it early very popular. The flight was comfortable and service was good. This is my first time flying on KLM and I must say keep it up.

International Economy Singapore - Amsterdam
Helpful?
Thank thomasgS818TL
2 reviews
Reviewed yesterday
NEW

This was a top notch flight. From the extremely friendly crew and many of them.Kept everyone comfortable and full and hydrated. Food was good and vegetarian option available. The cabin and seating was very comfortable. Loads of movie options or other entertainment games and TV show's.

International Economy Amsterdam - Chicago
Helpful?
Thank eileenp780
Syracuse , NY
Level Contributor
304 reviews
162 helpful votes
Reviewed yesterday
NEW

When my wife and I have flown to Europe in the past , we have shown no particular allegiance to a specific airline and usually just seek a good deal. Our first experience with KLM convinced us that in the future , we'll give them top priority when seeking flights to the continent. We had seats in economy plus and...

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International Economy Toronto - Amsterdam

Helpful?
Thank Steve L
Level Contributor
17 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Traveling with KLM you feel very royal 👑 everything is just perfect 👌🏻 especially the economy class seats are really spacious and very comfortable

International Economy Amsterdam - Cairo
Helpful?
Thank Ossama H
See travel tips for airlines
“Book another airline.”
edwardw676, 26 Jun 2017 | Read review
“Have great fun!”
126kathleenq, 26 Jun 2017 | Read review
“If you plan to upgrade book early.”
thomasgS818TL, 26 Jun 2017 | Read review
“This was a Delta airlines Operated by KLM Royal Dutch Airlines -kl611”
eileenp780, 26 Jun 2017 | Read review
“Delta remodelled their A330 planes to reflect contemporary business class standards. KLM has not.”
ArthurH550, 26 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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