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KLM Royal Dutch Airlines


18,696 reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands 011 31 20 474 7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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18,696 Reviews from our TripAdvisor Community

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18,696 reviews from our community

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Showing 8,872: English reviews
Huntsville, Texas
Level 6 Contributor
91 reviews
15 helpful votes
Reviewed today
NEW
via mobile

We had a short flight to Amsterdam before our long flight back to Houston. KLM (787 Dreamliner) was an exceptional flight. We were in Economy Comfort and we loved it. The attendants were excellent and the flight was incredibly smooth. We love flying KLM.

International Economy Munich - Houston
Helpful?
Thank Jack H
Waterford, Ireland
Level 4 Contributor
30 reviews
12 helpful votes
Reviewed today
NEW

this was part of a booking made with delta from Portland Oregon to Dublin they use klm as a partner airline yet we had to pay 5 euro each to book seats on klm flight was short I would fly with them again

Europe Economy Amsterdam - Dublin
Helpful?
Thank dancer005
Jakarta, Indonesia
Level 2 Contributor
6 reviews
Reviewed today
NEW

Not so warm hospitable stewardess. They will not help you to put your cabin luggage to the compartment only left 5 row in front of you. So I have to move to the front again, While the seats are full, people still coming in, they will just point the empty space left and you have to carry your luggage towards...

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Southeast Asia Economy Kuala Lumpur - Jakarta

Helpful?
Thank Katzpotato
1 review
Reviewed today
NEW
via mobile

Today klm lost a customer! I'll never fly with klm and neither should you: the ground staff forced us to check in our hand luggage! Altough we explained the ground staff that we upgraded specifically to premium eco to be at the begining of the flight to catch our connection and to not lost time to pick it up after...

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Europe Economy Budapest - Amsterdam

Helpful?
Thank Joyce T
Nairobi
Level 2 Contributor
7 reviews
Reviewed today
NEW

On departure from Nairobi, having paid a substantial fare for Business Class, passengers who boarded the flight were notified that the inflight entertainment system was not working and that passengers would be compensated in the form of Flying Blue Miles. The aircraft used was also a very old plane. Not a good start to our trip. On arrival in Manchester,...

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International Business Class Nairobi - Manchester

Helpful?
Thank Hilda G
Stockholm, Sweden
Level 3 Contributor
18 reviews
13 helpful votes
Reviewed today
NEW

Whether it is intercontinental flights or within Europe, KLM always fulfills the expectations and often exceeds them. The personal attention of the flight attendants on long-haul flights is a great bonus. The best experience was two years ago, as KLM will do everything in its power to make sure that a delayed depature does not result in a late arrival...

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Europe Economy Amsterdam - Stockholm

Helpful?
Thank Erik M
Auckland Central, New Zealand
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

Klm shares the Auckland to London route with Korean air and I found both to be excellent carriers. I had never flown with klm and expected indifferent care but instead had the most wonderful experience with helpful staff and brilliant food. Their 747 business class is awesome and up to date.

International Business Class Seoul - London
Helpful?
1 Thank precession2017
Ayr, United Kingdom
Level 6 Contributor
532 reviews
171 helpful votes
Reviewed yesterday
NEW

Flight was very busy, and was slightly late departing. Good selection of snacks on board and the crew were very good.

Europe Economy Glasgow - Amsterdam
Helpful?
Thank michieg121
Ayr, United Kingdom
Level 6 Contributor
532 reviews
171 helpful votes
Reviewed yesterday
NEW

Good flight back, departed slightly late due to tower delay at Schipol, but made up time and arrived on schedule. Nice staff that were friendly and helpful.

Europe Economy Amsterdam - Glasgow
Helpful?
Thank michieg121
Ayr, United Kingdom
Level 6 Contributor
532 reviews
171 helpful votes
Reviewed yesterday
NEW

Impressive airport with excellent check in facilities. Flight arrived and departed on time, and the staff were good throughout the flight

Europe Economy Munich - Amsterdam
Helpful?
Thank michieg121
See travel tips for airlines
“I cannot rate the individual items as the site won’t allow”
precession2017, 21 Jul 2018 | Read review
“great airline highly recomended”
64shay, 20 Jul 2018 | Read review
“always try to sitt away from the bathrooms. Otherwise, too many people hanging out near your seat and Too much noise from the flushing.”
BetuliaEriksson, 19 Jul 2018 | Read review
“Just enjoy”
PatD534, 19 Jul 2018 | Read review
“If you are travelling that route and you are not in a rush, try Emirates or South African Ailines”
abdulkk, 19 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.

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