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Korean Air


3,217 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,217 Reviews from our TripAdvisor Community

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3,217 reviews from our community

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Showing 1,829: English reviews
Level 4 Contributor
21 reviews
11 helpful votes
Reviewed today
NEW

Very good experience twice with Korean Air. Spacious airplane, plenty of room for your feet, entertainment system is great. Very good service and surprisingly good food! Seriously, I never expect anything from air food and this was a pleasant surprise, restaurant quality. Order Korean if you like spicy but the other version for foreigners is great too.

International Economy Tel Aviv - Seoul
Helpful?
Thank Danny S
Auckland Central, New Zealand
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

Firstly I chose this route and carrier for cost reasons. I am a terrible flyer and the last two trips between the Uk and New Zealand I didn’t sleep at all so decided to fly business class. This route was far cheaper and I had the pleasant surprise of excellent service, food and facilities

International Business Class Auckland - Seoul
Helpful?
Thank precession2017
Sydney, Australia
Level 4 Contributor
47 reviews
16 helpful votes
Reviewed yesterday
NEW

We always fly Korean Air around Asia. There is always plenty of leg room, the planes are always clean (for an aeroplane), the food is good and the staff are polite and attentive. Unfortunately, I was on a flight that was delayed for 7 hours. However, Korean Air made efforts to compensate us for this.

North Asia Economy Tokyo - Seoul
Helpful?
Thank giuliablue
Singapore
Level 6 Contributor
241 reviews
84 helpful votes
Reviewed yesterday
NEW
via mobile

We were on the A380 were the entire upper deck is BC. Very comfortable fully reclinable seats. Food and service were according to expectations. In-flight entertainment a little bit limited in terms of range and variety. A nice aspect is the little longe/Bar at the back of the cabin. A few seats or just standing at the bar and a...

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International Business Class Seoul - Los Angeles

Helpful?
Thank DT8888
Auckland, New Zealand
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

From the moment I boarded the plane for Seoul, I felt welcomed. The cabin crew were so polite and very considerate. The food was excellent - and their is a choice of traditional Korean or western-style food - and the wine selection was impressive. I would absolutely and thoroughly recommend Korean Air.

International Business Class Auckland - Seoul
Helpful?
Thank sandramI7666ZW
Nazareth, Belgium
Level 6 Contributor
148 reviews
51 helpful votes
Reviewed 2 days ago
NEW
via mobile

Had a flight with this airline on the way back from Taiwan. Checking was really good. Helpful and friendly agent. Boarding process was clear and fast. Seats were pretty comfortable and clean! Food was good for the short flight. Flight attendants friendly and efficient. Would fly again!

North Asia Economy Taipei - Seoul
Helpful?
Thank Peterpoes
Suva, Fiji
Level 6 Contributor
922 reviews
243 helpful votes
Reviewed 3 days ago
NEW
via mobile

Last leg of 26-hour flight was made comfortable by the team on board KE137. Excellent service by Kim Na Yeon & Jang Jeong Hee made my experience awesome. Good korean food, beverage plus great entertainment followed by a smooth sleep made me positive when I landed in Nadi. Thank you team KE.

International Business Class Seoul - Nadi
Helpful?
1 Thank Nouzab F
Manila, Philippines
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Attentive, courteous, pleasing Flight Attendants. I had the Korean choice of food and that was good.

International Business Class Manila - Seattle
Helpful?
1 Thank Benjamin C
Kingston, Jamaica
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed 4 days ago
NEW

The service was excelent and the staff attention to details was exceptional. The staff adressed you by name and was very personal. You felt at home and the ride as smooth and relaxing. You ate, had entertainment and slept seeminglessly. Got refreshed, ate again and was ready for business on arrival. This is the way to travel. The plane is...

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International Business Class New York City - Seoul

Helpful?
1 Thank David C
Salem, Oregon
Level 3 Contributor
7 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

We’ve had the opportunity to fly transpacific several times in the past using different Airlines and I have always been so impressed with Korean air. We traveled from Seattle to Bangkok via Incheon international airport. The entire experience from the flight attendants to the quality of the meals to the comfort of the chairs and the personal entertainment systems was...

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International Economy Seattle - Bangkok

Helpful?
1 Thank docairforce
See travel tips for airlines
“I would have liked to rate the items individually but the website is not working properly”
precession2017, 21 Jul 2018 | Read review
“Korean Air is not the largest airline or the most prominent but their service and attention to detail is excellent.”
sandramI7666ZW, 21 Jul 2018 | Read review
“Stay a bit at Incheon airport their hub. They have a cultural area with lots of activities. Good shopping if you like doing that.”
963benjaminc, 18 Jul 2018 | Read review
“Just take yourself and they provide the joy and fun even for business travel”
davidcX8555FR, 18 Jul 2018 | Read review
“All seats in economy are quite spacious, no one in our group of nine were uncomfortable.”
WillandNic, 12 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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