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Lufthansa


13,895 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany +49-69-86-799-799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,895 Reviews from our TripAdvisor Community

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13,895 reviews from our community

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Showing 6,071: English reviews
Level 5 Contributor
43 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

I traveled with Lufthansa airlines from Beirut to Amsterdam, transit in Frankfort, the whole experience was amazing, the food is good, the seats are quite comfortable, the staff were so friendly, i even took a photo with the pilot and he was so friendly. Only one thing I hated, the transit was only 50 mins and it really needs some...

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International Economy Beirut - Amsterdam

Helpful?
Thank George M
Vastra Gotaland County, Sweden
Level 5 Contributor
59 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

On time, clean and nice staff. Cant complain. Not a wow factor but I dont need that to fly somewhere. Didnt like that I had to put my luggage where I couldnt keep an eye on it. Too narrow space above the seats from Leipzig to Frankfurt. The food was typical, a sandwish. Some day maybe offer f ex a...

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Europe Economy Leipzig - Gothenburg

Helpful?
Thank sonjadogs
Copenhagen, Denmark
Level 5 Contributor
33 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

The food on LH458 (seat 5D) was so bad i feel compelled to write a review. Feel sorry for the really service minded crew that they have to serve food of so low quality. Starter was some kind of cold salat or cool venison tasteless meat. Main meal was one vegan ravioli, one halibut and roasted duck. I chosen the...

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International Business Class Munich - San Francisco

Helpful?
Thank Ejal B
Dublin, Ireland
Level 5 Contributor
35 reviews
4 helpful votes
Reviewed yesterday
NEW

My most recent flight with Lufthansa from Frankfurt to Dublin was up to Lufthansa's usual high standards. The check-in at Frankfurt was quick and easy. I recommend avoiding the confusing and laborious online check-in. Boarding was efficient and the flight left on time. The flight was almost full and we were one of the few Irish people on the flight!...

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Europe Economy Frankfurt - Dublin

Helpful?
Thank EIDW-flyer
Zagreb, Croatia
Level 6 Contributor
475 reviews
77 helpful votes
Reviewed 2 days ago
NEW

Typical Germain product. Clean, decent, good sanwich and Beer, on time and comfortable for one hour flight.

Europe Economy Munich - Marseille
Helpful?
Thank Vlado Z
New Delhi, India
Level 5 Contributor
51 reviews
13 helpful votes
Reviewed 2 days ago
NEW
via mobile

Many would say that their premium economy is comfortable, and I would agree. But I wont agree on the fact that their cabin crew is affable / welcoming. In fact, I found them utterly rude. They were fine on my route from DEL to FRA to LAX, may be I got lucky. But for my journey from LAX to FRA...

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International Premium Economy Los Angeles - Frankfurt

Helpful?
Thank raghavaggarwal
Boston, Ma
Level 4 Contributor
35 reviews
19 helpful votes
Reviewed 2 days ago
NEW

Flyer Beware. Lufthansa business class can be this: 3 coach seats with a blocked middle seat. No leg room and you might not even get proper meal service. Forget hanging up a jacket, getting something before takeoff etc. It has to do with how they want to manage their seat availability, but that's their problem, not someone who pays a...

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International Business Class Frankfurt - Cairo

Helpful?
Thank cjmarkie
Valburg
Level 4 Contributor
25 reviews
8 helpful votes
Reviewed 2 days ago
NEW

Unbelievable, three times a delay on a roundtrip from Dusseldorf to Rome. Flight departed Dusseldorf > 1 hr too late, no explanations given. Had to run at Munich to catch the connecting flight to Rome on November 13. On the way back, Nov. 15, the flight from Rome was delayed in such a way that I had to change flights...

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Europe Business Class Dusseldorf - Rome

Helpful?
Thank hauwt
Perth, United Kingdom
Level 5 Contributor
80 reviews
49 helpful votes
Reviewed 2 days ago
NEW
via mobile

Great to fly with. Plenty of legroom, a snack & drink always given out, which these days is a nice touch. First class service in economy seating.

Europe Economy Munich - Brussels
Helpful?
Thank Deborah C
Stockholm, Sweden
Level 6 Contributor
689 reviews
252 helpful votes
Reviewed 2 days ago
NEW

Pretty old but well-kept and clean Airbus Industrie A319-100 aircraft. Only a few passengers in business class. In business class acceptable chair comfort and legroom. Good information from the flight deck. Professional and nice cabin crew. On this morning flight a light quite nice breakfast was served. No in-flight entertainment. No wifi. No power or USB outlets. Clean restroom. Departure...

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Europe Business Class Munich - Stockholm County

Helpful?
Thank Olle O
See travel tips for airlines
“Avoid Lufthansa for this route and others that they manage in this way.”
cjmarkie, 18 Nov 2017 | Read review
“Book a direct flight if available, no stops in between risking to lose the next flight”
hauwt, 18 Nov 2017 | Read review
“try the gluten-free meal. it's better than "chicken or pasta!"”
ralffrommindgourmet, 17 Nov 2017 | Read review
“Stay away, there are several airlines that fly to Europe”
pueonani, 17 Nov 2017 | Read review
“if you want better seats and services, you must pay for it and quit griping”
parissmiles, 15 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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