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Nok Air


996 reviews
Headquarters: 3 Rajanakarn Building 17 Fl. South Sathorn Rd, Bangkok 10120 Thailand 011 66 1318 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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996 Reviews from our TripAdvisor Community

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996 reviews from our community

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Showing 525: English reviews
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

Together with my family, we were on a holiday and decided to book a flight to Bangkok. It was a total mess from time of check in until we boarded the plane. As we went through security, we were not allowed to carry wine onto the plane. One staff says it was ok to carry wine onto the plane, another...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank Davfont
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 3 days ago
NEW
via mobile

I flew from Chiang Mai to Bangkok with Nok Air and I must say I was very pleased with the service. There was no delays of any kind and the flight crew was very pleasant. The economy seats were comfortable enough for the flight. I would recommend Nok Air to my fellow travellers.

Domestic Economy Chiang Mai - Bangkok
Helpful?
Thank Satpreet k
Norwich, United Kingdom
Level 6 Contributor
96 reviews
45 helpful votes
Reviewed 4 days ago
NEW
via mobile

First time we used Nok air, the service was good, staff were polite, loved the little touch of being handed a small bottle of water on the flight, and everyone handed an umbrella for shade as we departed off the plane, will definitely consider using again.

Domestic Economy Bangkok - Phitsanulok
Helpful?
Thank Lindyann2013
Level 5 Contributor
40 reviews
17 helpful votes
Reviewed 1 week ago
NEW
via mobile

8-11-2018. 17:30pm. NOKAIR FLIGHT /DD 7515 / HKT-DMK. Booking No: LADKR นอกจากสายการบินนกแอร์ จะเป็นสายการบินของคนไทย เป็นสายการบินประจำชาติไทย โดยมีชื่อเสียงด้านบริการ อันเป็นเลิศ ไม่ว่าจะเป็น ผู้ให้บริการภาคพื้น ตั้งแต่ Call Center ศูนย์รับเรื่องร้องเรียน นกแอร์ พนักงานเคาน์เตอร์เช็คอิน ไปจนถึงบนเครื่องบิน กัปตันและลูกเรือทั้งหมด ทุกส่วนงาน ถือได้ว่าเป็นหัวใจสำคัญ ที่สร้างสายการบินนกแอร์ ให้มีชื่อเสียงด้านการบริการ .... ข้าพเจ้าคิดว่าไม่มีใครในโลกนี้ ที่สามารถทำให้คนพึงพอใจได้ทั้งหมด แล้วก็สามารถทำให้ผู้อื่นเปลี่ยนได้ทั้งหมด ฉะนั้นสายการบินนกแอร์เป็นสายการบิน ที่ภายใต้ประเทศไทย ข้าพเจ้าจึงอยากให้คนไทยด้วยกันสนับสนุนสายการบินของคนไทย .... อีกทั้งการบริการก็น่าประทับใจยิ่งต้องสนับสนุนกันเข้าไปใหญ่ เพื่อเป็นขวัญกำลังใจ ในการทำงาน และเพื่อเป็นการสื่อสัมพันธ์อันดีระหว่างผู้ใช้บริการกับผู้ให้บริการ อีกทั้งยังเป็นการเผยแพร่ให้ทั่วโลกได้รับรู้ถึงสายการบินนกแอร์สายการบินของคนไทยว่าบริการดีอย่างไร ข้าพเจ้าจึงได้ชมได้แทบทุก Flight ที่หุ้มโดยสาร ขอชมเชย nok air flight DD 7515 HKT-DMK 1.กัปตัน WANTHIT. 2.กัปตัน SORAWIT. 3.นก โบว์ 4.นก...

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Domestic Economy Phuket - Bangkok

Helpful?
Thank BharameT
2 reviews
Reviewed 1 week ago

Outrageous luggage charge. More expensive than the ticket. HVe. One ting flight, have to pay again. Absolutely ridiculous. Avoid this airline.

Domestic Economy Chiang Mai - Phuket
Helpful?
Thank GrandTour402761
2 reviews
2 helpful votes
Reviewed 1 week ago

Bought tickets one month before the flight on their official website, then a few days later I receive an email saying that half of my return flight has been modified (meaning I have to spend over 30 hours in Bangkok Airport instead of 2h). The email mentions I can change the tickets or be reimbursed if I don't agree. After...

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Southeast Asia Economy Taipei - Krabi Town

Helpful?
2 Thank Jean T
Seattle, Washington
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

DO NOT USE NOK AIR. I would give a 0 if I could. The airline is out for the money and will make you pay an exorbitant amount of money, because they are cheap - and sketchy. They pick and choose when to enforce their rules and, usually, it’s with foreigners to get cash. Not only did they charge us...

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Domestic Economy Chumphon - Bangkok

Helpful?
1 Thank 345MCP
London, United Kingdom
Level 2 Contributor
7 reviews
12 helpful votes
Reviewed 2 weeks ago via mobile

The aircraft was very old I really scared and staff hostesses are doesn’t understand English they are rude I have tried ask a blanket but she said that no blanket for economy passenger. Never book again with Nok scoot air

North Asia Economy Bangkok - Taipei
Helpful?
Thank jackverner
Level 1 Contributor
4 reviews
Reviewed 4 weeks ago via mobile

Booking confirmation instructions posted wrong terminal. Check-in process is inefficient. This airline is a waste of time.

Southeast Asia Economy Tokyo - Bangkok
Helpful?
Thank Peter M
Roi Et, Thailand
1 review
Reviewed 4 weeks ago

The flight was delayed by 2 hours. But the service was very good. Nice staff and efficient trip. I am happy with service.

Domestic Economy Bangkok - Roi Et
Review collected in partnership with Sky-tours

Helpful?
Thank SBCosta44
See travel tips for airlines
“Avoid this airline. Please.”
GrandTour402761, 5 Nov 2018 | Read review
“Do pay by credit card to compensate lost / broken luggage.”
gm638, 15 Oct 2018 | Read review
“Check prices with other major airlines. You might be paying the same price for better service.”
412philipt, 18 Sep 2018 | Read review
“when you check in be polite and smile”
geordieboy999, 17 Sep 2018 | Read review
“As the prices are quite cheap it is good to book in advance to get the lowest fare”
283ilsea, 12 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Nok Air
Nok Air (DD) is a low-cost carrier based in Bangkok. It is a subsidiary of Thai Airways International. From its hub at Don Mueang International Airport (DMK), the airline flies to about 25 destinations across Thailand, as well as other points in Myanmar. The airline's fleet consists entirely of one-cabin (Economy Class) configurations. The airline also operates a joint venture with Scoot Airlines, known as NokScoot, that offers low-cost regional flights from DMK.
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