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Oman Air

5,065 reviews
Headquarters: PO Box 58, Muscat Oman 00111
Overview
3.55,065 reviews
Travellers' Choice 2018 Winner
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About Oman Air
Headquarters: PO Box 58, Muscat Oman 00111

Airline Summary

Based in Muscat, Oman Air (WY) is the national airline of Oman. It flies non-stop to more than 40 destinations in 23 countries in the Middle East, Asia, Africa and Europe. Oman Air's fleet of aircraft consists primarily of two-cabin (Business Class and Economy Class) airplanes and three-cabin (First Class, Business Class and Economy Class) configurations. Although not part of an airline alliance, Oman Air does have codeshare agreements with five other carriers. The airline's primary hub is located at Muscat International Airport (MCT).
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Harry A wrote a review Yesterday
1 contribution
Islamabad - London
International
Absolutely Rubbish If You have a Problem they Will Simply ignore you at Muscat Airport and try to ignore your situation so you get late on a flight, but if your an arab they will treat you differently. Also Make Sure To clear everything with the staff before boarding yourself on the flight because they will try to get rid of you asap and not compensate for the faults
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequent traveller wrote a review 19 Apr
8 contributions17 helpful votes
Dubai - Bangkok
International
Our connecting flight from Dubai to Muscat for this flight was delayed due to the flooding problems in Dubai. We were told by the flight attendants that our Bangkok flight would be held as a large number of people connecting from this flight from Dubai. Arrived in Muscat to find the Bangkok flight had already left. We then spent the next 5 1/2 hours trying to get an answer on what Oman Air would do without so much as a bottle of water offered. Their staff are poorly trained all appeared to have no idea of how to resolve the issue. All they could tell us was it would be fixed soon. They offered us an evening flight the next day which we accepted. Waited an hour for new boarding passes then told that flight is fully booked. Waited another hour as they tried to get us on their flight to Bangkok via Phuket. Still no boarding pass or confirmation but were sent to a hotel by taxi and told that they would sort it out and let us know at the hotel. By 6pm still no communication from Oman air but found by looking myself that we were booked via Phuket but on a 737 for a 6 1/2 hour flight with no lie flat seats, which was the reason we booked business class in the first place. Never again with this airline. If something goes wrong you are pretty much on your own trying to sort things out and that's if you are in business class. The economy passengers were worse off than us.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mark S wrote a review 18 Apr
1 contribution
London - Kochi (Cochin)
International
If you have to get a refund for any reason. Just accept you've lost the money. Ref:KNCMVC Cancelled a flight due to father dying 2 weeks before flight. They said I was due £56 back from a £532 flight as they retained £300. They said if I provide a death certificate I could also have the £300 back too. I sent them a death certificate and medical death certificate. That was 5 months ago and ever since they have ignored the 15 emails to ask what's happening, they update the case but never respond. I have given up hope of ever receiving the £356 refund due. SCAMMERS
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deepak M wrote a review 14 Apr
1 contribution
Thiruvananthapuram (Trivandrum) - Berlin
International
Worst experience by the customer service and the airline. How people are choosing this useless airline. Got cancelled the ticket twice for my parents who are coming from India to Berlin. Not giving a proper explanation and the employees are not trained. I am recommending all the users to please don't use this airline which is having zero interest in the customers .
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kyle L wrote a review 4 Apr
1 contribution
Bahrain - Muscat Governorate
Middle East
Our flight had been cancelled without any warning or explanation. I didn’t receive an email to explain the flight had be cancelled and so travelled to the airport with my 5 month old son, to discover there was no flight. I have been on hold with Oman air for 15 minutes with no answer. Impossible to get hold of them!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Harry A wrote a tip Yesterday
"Dont Travel on Oman Airlines. As They will ruin your vacation."
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Frequent traveller wrote a tip 19 Apr
"Just hope your flight isn't cancelled or delayed or you will have the worst airline experience ever"
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Kevin B wrote a tip Mar 2024
"If you're offered chance to upgrade at auction for us on night flight it works well"
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Grechen Kuo wrote a tip Mar 2024
"DON'T BOOK OMAR AIRLINE FLIGHTS"
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Rachel wrote a tip Mar 2024
"Avoid them!!!!!"
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Round TripOne-wayMulti-city
Depart
Sun, 05/05
Return
Sun, 12/05
Travellers
1, Economy