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Qantas


11,278 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia +61-13-13-13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,278 Reviews from our TripAdvisor Community

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11,278 reviews from our community

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Showing 10,595: English reviews
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

No screen in the headreast, just a communal one above, which was impossible to see from my seat, so I tried to look at the one several rows in front, which was too far away. It played "A Wrinkle in Time" movie. Not exactly, what I wanted to watch, so gave up after 10 minutes. What is this the middle...

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Domestic Economy Melbourne - Perth

Helpful?
Thank ghade63
Munich, Germany
Level 6 Contributor
240 reviews
102 helpful votes
Reviewed yesterday
NEW
via mobile

Qantas is one of these airlines that are completely optimized towards cost. You are supposed to check in at self-service terminals rather than at the counter. Unfortunately this did not work for me and I am getting an allergic reaction when the service provider pushes services on me although I am paying premium prices. It’s like going to a fine...

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International Business Class Singapore - Perth

Helpful?
Thank Thomas B
Melbourne, Australia
Level 6 Contributor
231 reviews
66 helpful votes
Reviewed yesterday
NEW
via mobile

We recently flew BA, KLM & Qantas was the clear winner. All were good but Qantas was the stand out with great cabin crew, best business class seat/ bed I have experienced, excellent cabin configuration & good food.

International Business Class Hong Kong - Melbourne
Helpful?
Thank skyejack
Phoenix, United States
Level 3 Contributor
17 reviews
Reviewed yesterday
NEW

Flew Qantas for the first time...14 hour flight was a bit scary to think about, but it went by very quickly. Service was outstanding on the flight...meals were great and the entertainment was in abundance. Lots of movie and TV choices. These choices made the flight go by "very quickly". Will definitely fly Qantas again...outstanding flight choice.

International Economy Los Angeles - Brisbane
Helpful?
Thank Jim K
Sydney, Australia
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

Food on return was not as good as on the way over to USA. On way home the child behind kept kicking my seat, and now I have a really sore back, and have had since returning on 20.6.18

International Economy New York City - Sydney
Helpful?
Thank hollymorris21
Gold Coast, Australia
Level 4 Contributor
35 reviews
13 helpful votes
Reviewed yesterday
NEW

on the whole not a bad flight, not grand either. But one big problem, the blankets! As many travelers I believe, I like to cover myself as I find airplanes always a bit cold. The Qantas blankets are of a fluffy material , dark red! And that fluff goes on everything, clothes , hair, takes days to get rid of...

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International Economy Brisbane - Hong Kong

Helpful?
Thank 4mcb
Childers, Australia
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

I fly Qantas a lot and I am always satisfied with the cabin service. Sometimes better on some trips, but always a high standard.

International Economy Hong Kong - Brisbane
Helpful?
Thank BrucePerchMan
Level 4 Contributor
43 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

Flew to Adelaide from Canberra business class as a treat, it was the most enjoyable flight I had taken domestically in a long time. Great food and service, highly recommended. If you get a chance to fly business I suggest you do so.

Domestic Business Class Canberra - Adelaide
Helpful?
Thank Mark Y
Greater Melbourne, Australia
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed yesterday
NEW

A330 Business Great service Cabin staff couldn’t do enough for you Good selection of food to choose from menu Flat bed great and the Pjs they provide Left 30 min late arrived 30 min early great flight Only negative is the business lounge at airport could do with a update and the torn seats repaired food very limited

International Business Class Tokyo - Melbourne
Helpful?
Thank lindseym114
Brisbane, Australia
Level 4 Contributor
37 reviews
10 helpful votes
Reviewed yesterday
NEW

While the aircraft seats and flat beds in business class are much the same as Asian and European airlines, the service and finesse of this Aussie airline is dreadful. Remembering a certain level of service is expected in a premium class, there were many shortcomings - at times I thought we must have been in economy class. The meal service...

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International Business Class Brisbane - Singapore

Helpful?
Thank Jabindy13
See travel tips for airlines
“Take a good book”
ghade63, 23 Jun 2018 | Read review
“Bring your own head phones to hook into the audio portion of the movies/TV.”
jimkV5261PP, 23 Jun 2018 | Read review
“I always select a window seat. More comfortable to rest against the wall when sleeping.”
BrucePerchMan, 23 Jun 2018 | Read review
“Just ask and you will receive. This is the best international carrier in the world. NO one does it better.”
michaelmF7319UV, 22 Jun 2018 | Read review
“Just don’t bother”
optionalextras, 22 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Qantas Airways (QF) is the flag carrier of Australia and the country's largest airline. Based in Sydney, the carrier's primary hub is located at Sydney Airport (SYD), Brisbane Airport (BNE) and Melbourne Airport (MEL). The airline flies to more than 40 destinations, including 20 points within Australia and more than 20 destinations in 14 countries in Oceania, Asia, Europe, Africa, North America and South America. Qantas is a member of the oneworld alliance and also has codeshare arrangements with more than 25 airlines. The airline has four classes of service – First Class, Business Class, Premium Economy Class and Economy Class – and its fleet features two-cabin, three-cabin and four-cabin configurations.

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