We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Qantas


15,084 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

15,084 Reviews from our TripAdvisor Community

Write a Review

15,084 reviews from our community

Filter reviews by popular destinations:
All reviews Sydney Melbourne Brisbane Perth Singapore London Los Angeles Adelaide Auckland Hong Kong Cairns Dubai Dallas Johannesburg
Traveller rating
Cabin
  • (10,338)
  • (906)
  • (2,790)
  • (174)
Route
  • (8,067)
  • (5,078)
  • (964)
  • (76)
  • (14)
  • More
Language
  • More
Showing 14,228: English reviews
Cornwall, United Kingdom
Level 6 Contributor
280 reviews
103 helpful votes
Reviewed today
NEW
via mobile

From entering the airport at Perth to landing in Sydney the whole trip was absolute pleasure. The check in and baggage system was faultless and the staff on the plane were excellent. A great trip, very happy to recommend Qantas to any one considering flying across Australia.

Date of travel: February 2019
International Economy Perth - Sydney
Helpful?
Thank John W
Perth, Australia
Level 4 Contributor
39 reviews
11 helpful votes
Reviewed today
NEW
via mobile

The business class ticket was suppose to come with complimentary airport transfer. I received confirmation that pick up time would be 5.20pm. When 5.30pm came and there was no sign of the transfer car I rang my travel agent, who rang the limo service and was told that there was no booking under my name. My partner had to then...

Date of travel: December 2018
More 
International Business Class Perth - London

Helpful?
Thank jimmyc460
Alice Springs, Australia
Level 6 Contributor
258 reviews
59 helpful votes
Reviewed today
NEW
via mobile

You are limited for flights out if Alice, Qantas being the main carrier. I know it's a short flight, 2 hours, but the meal is tiny, although it was really yummy. Feta and pumpkin pie, maybe have something else with it.

Date of travel: February 2019
Domestic Economy Alice Springs - Darwin
Helpful?
Thank NicholeB720
Sydney, Australia
Level 1 Contributor
4 reviews
Reviewed today
NEW

My flight was cancelled. Because I had to get to the airport at 3:30am I did not find out until after I arrived. It was apparent immediately that something was wrong as the check in desks did trot open on time (it was 4:15 not 3:30). The customer service manager I eventually met was great. I was re-routed via Brisbane...

Date of travel: February 2019
More 
Trans-Tasman Economy Christchurch - Sydney

Helpful?
Thank 944roger
Jacksonville, Florida
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed today
NEW
via mobile

The Qantas experience is fabulous. It’s 17 hrs from Dallas, Texas to Sydney Australia. Qantas ensures this flight goes smoothly, is extremely comfortable with everything you require for a safe, enjoyable trip. Cabins are spacious, very clean & comfortable. Pajamas are provided, along with pretty cosmetic bag with Sox, eyewear, cosmetics & toothbrush & toothpaste. Great to relax in their...

Date of travel: January 2019
More 
International Business Class Dallas - Adelaide

Helpful?
Thank Geraldine P
Brisbane, Australia
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed yesterday
NEW

The flight was good, this time the weather gods decided to hide the barrier reef from us. We flew in cloud for most of the way south. The crew dished out sandwiches & drinks as the aircraft was mostly stable during the flight. The Dash 8 aircraft is a good platform & the bonus is usually you can see the...

Date of travel: January 2019
More 
Domestic Economy Horn Island - Cairns

Helpful?
Thank deemac56
Brisbane, Australia
Level 5 Contributor
37 reviews
43 helpful votes
Reviewed yesterday
NEW
via mobile

As an Australian & QFF member, I’m trying so hard to like and loyal to Qantas considering it’s our airline. I traveled quite often and always check Qantas fare at first. I find Qantas is expensive and nothing really special compared with other airlines. I can only afford Economy class and to me all economy class is not much different...

Date of travel: February 2019
More 
International Economy Brisbane - Athens

Helpful?
1 Thank Mr-and-Mrs-Mack
Formby, United Kingdom
Level 6 Contributor
190 reviews
61 helpful votes
Reviewed yesterday
NEW

The staff were great from the speedy check in through to serving us on board. They were all friendly and we were surprised to find this flight came with food as it was only short. The food was great and the plane was clean and comfortable.

Date of travel: January 2019
Domestic Economy Cairns - Hamilton Island
Helpful?
Thank Flamingo14
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

Flight attendents were rude not helpful had my light on for more then 35 minutes and the food was rotten.

Date of travel: February 2019
International Economy Perth - London
Helpful?
2 Thank Tillygipo
Dover, United Kingdom
Level 3 Contributor
23 reviews
6 helpful votes
Reviewed yesterday
NEW

Was not looking forward to 16 plus hours on a plane but it was not a bad experience, check in and security fast no queuing, boarding fast and efficient, seat comfy, good choice of movies and tv shows to keep boredom at bay, the crew constantly come round with food and drinks and there is a snack bar at the...

Date of travel: February 2019
More 
International Economy London - Perth

Helpful?
Thank Ange R
See travel tips for airlines
“Check your text messages before you head to the airport”
944roger, 16 Feb 2019 | Read review
“Sit on the port side travelling South to see a better view of the Barrier Reef”
deemac56, 15 Feb 2019 | Read review
“Seats in row 40 are bulkhead seats loads of legroom,on the downside there are bassinets so potentially there may be a baby there.”
829anger, 15 Feb 2019 | Read review
“The budget airline's may be cheaper to fly with , but it's the Service you receive that makes your trip better.”
411kathiek, 14 Feb 2019 | Read review
“Don't fly on a Qantas 747.”
hirdyone, 14 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

2,238 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2238)
Viewed
Airline Lounge (113)
Viewed
Airport (252)
Viewed
View from Window (253)
Viewed
Food and Drink (409)
Viewed
Seat (181)
Viewed
Our fleet (35)
Viewed
Onboard Feature (88)
Viewed
Cabin (154)
Viewed
Other (753)