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Qatar Airways

35,372 reviews
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar
Overview
4.035,372 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Qatar Airways

Airline Alliance

oneworld
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar

Airline Summary

Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance. From its hub at Hamad International Airport (DOH), the airline flies to about 145 destinations spread across all six inhabited continents. Qatar Airways' fleet features planes with two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Both Business Class and First Class seats can be converted into beds. For premium class passengers flying from Hamad International Airport, the airline operates the Al Mourjan Business Lounge. A second Qatar Airways lounge can be found at London Heathrow Airport (LHR).
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ap453 wrote a review Yesterday
Tampa, Florida14 contributions4 helpful votes
Doha - Ahmedabad
International
They destroyed my checked bag, the wheels were broken off. They refuse to take any responsibility and at the airport they simply waived me off to go home and contact them online. There is no customer service whether online, email, call, etc.
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sameul S wrote a review Yesterday
1 contribution
London - Jeddah
International
They lost baggage. The service is terrible and extremely rude. Will not answer the phone and never kept their word once. I was lied to multiple times. To top it off they didn’t resolve my problem and began trying to sell a holiday. I’m 2 days into a week holiday with no clothes and they honestly couldn’t care less. For the love of god if you care for your supplies do not use Qatar airways unless you happy to be a nomad
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Taddy R wrote a review 19 Feb
1 contribution
London - Harare
International
When it comes to life experiences in general it all depends on the individual we are all different which means we all have different experiences. Food was very good, friendly helpful crew, spacious leg room, clean aircraft overall I will give the whole trip (going and coming back) a solid 10/10!
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Iliana A wrote a review 19 Feb
28 contributions
Denpasar - Doha
International
I got food poisoning from the airplane food. The reason why I am sure is because the symptoms started about 6h after the flight and at that time the only food I had in the last 30+ hours was on the plane itself. On top of this, I was offered no compensation and at least 2 of the flight attendants were super rude.
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Catherine wrote a review 19 Feb
Zurich, Switzerland2 contributions1 helpful vote
Doha - Zurich
International
We treated ourselves to Business class on our way back from Phuket. HKT to Doha was alright, but the 2nd leg of our flight was awful. For anyone that has never been to Doha.... do NOT... dilly dally as your next gate may be 30+ minutes away. Then be careful finding the gate. Some signage is very misleading especially when your body thinks it's 03:00 am. Then as we arrived at our gate, we were not allowed to board the plane. There was no information as to why as we watched the economy class board. We were finally shown to a bus, just as they announced the 'last call'. All the economy class passengers had boarded long before us, but we were finally driven by the bus to the aircraft and then had to use the stairs. This wouldn't have normally been a problem, but firstly we're at Doha, voted one of the best airports in the world, and we're being 'driven' to the plane by bus and having to use a staircase. Had I known beforehand, I would have asked for assistance as I had just sprained my knee a few days prior. So not only was I blocking the passengers behind me, but I had no help getting up the stairs. Because we had been boarded so late, we had no time for refreshments, as is customary in business. The captain advised the crew that we had to depart immediately, so the seatbelt check etc. was haphazardly abandoned. (The aircraft type was the new A350, and I think they forgot to install all the bathrooms). And why are so many bathrooms out of order? We had this issue on our outbound flight and with Qatar last year as well. Then the seat didn't fully extend to the flat position, but we couldn't sleep anyway as the crew were continuously yapping. The handset didn't work on the first leg of the flight despite having a member of the crew reset it 3 times. That wasn't a big issue, but just stating a fact. The screen is a decent distance away, so you're continuously moving the seat back and forth. We normally wouldn't complain, but we had saved up a lot of money to treat ourselves to a service that we didn't get. It was a dreadful flight home and we arrived totally exhausted. Thinking about trying Thai next time. Need to avoid Doha for sure!
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Iliana A wrote a tip 19 Feb
"don't eat their food and expect rude staff"
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Abu G wrote a tip 18 Feb
"Keep luggage weight within limits. "
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Scenic57817447200 wrote a tip 14 Feb
"Be honest"
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Lucas M wrote a tip 14 Feb
"Try another airline."
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Carmen H wrote a tip 14 Feb
"Make sure your baggage is secured and locked !!!!"
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Round TripOne-wayMulti-city
Depart
Wed, 06/03
Return
Wed, 13/03
Travellers
1, Economy