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Shandong Airlines


66 reviews
Headquarters: Shandong Airline Building No. 5746 Er Huan East Road, Jinan 250014 China +86-95369 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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66 Reviews from our TripAdvisor Community

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66 reviews from our community

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Showing 34: English reviews
Singapore, Singapore
Level 4 Contributor
35 reviews
14 helpful votes
Reviewed 2 days ago
NEW

My first time travelling on Shandong Airlines. Service was great from on-ground to in-flight. The aircraft is new and hardly any annoying engine noise. Overall it was a pleasant travelling experience!

Domestic First Class Jinan - Guangzhou
Helpful?
Thank Jennh0
Qingdao, China
Level 6 Contributor
221 reviews
65 helpful votes
Reviewed 2 weeks ago

Convenient non-stop from Qingdao to Xi'an which saves a lot of wear and tear on a traveler. Drinks and food are junky high carbohydrate and sugar. Service is not noticeable. Neither bad nor great. Average

Domestic Economy Xi'an - Chongqing
Helpful?
Thank Brown C
Guangzhou, China
Level 6 Contributor
171 reviews
173 helpful votes
Reviewed 3 weeks ago

Ok short flight inside china. Shandong airlines service and cerw is good. Airplane very clean and very good conditions. No flight delay this time. Good price for this flight.

Domestic Economy Shanghai - Qingdao
Helpful?
Thank gcelli_2000
Ontario, Canada
Level 4 Contributor
23 reviews
6 helpful votes
Reviewed 3 weeks ago

The staff were friendly and professional, however the service was somewhat "cattle car" -as if they were feeding animals--the seats have a low pitch and my knees hit the seat in front just sitting--although I am not very tall. On time performance but entertainment system was random and not meant to be anything but a distraction--need better in cabin speaker...

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Domestic Economy Harbin - Shanghai

Helpful?
Thank Phil N
2 reviews
2 helpful votes
Reviewed 10 May 2018 via mobile

This airline is the best airline I have flown and I’m a Platinum Qantas Member taking over 100 flights last year. From checking in to staff on board and meals it is by far the best airline, leg room in economy had the most room I’ve seen and had on a commercial airline other airlines need to take note from...

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Domestic Economy Fuzhou - Jinan

Helpful?
Thank Jason W
Montreal
Level 5 Contributor
37 reviews
28 helpful votes
Reviewed 19 April 2018

My 10:00 AM flight from HGH (Hangzhou) to DLC (Dalian) in economy on a narrow body 737 was delayed by 30 minutes by ATC (Air Traffic Control). No fault of the airline, and from what I understand, this happens regularly. The gate area at HGH was modern and clean, with cushy seats and a charging station for electronics. Announcements made...

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Domestic Economy Hangzhou - Dalian

Helpful?
Thank flyme2
Weifang, China
Level 3 Contributor
20 reviews
Reviewed 2 April 2018

After surviving the chaos that is Zhuhai Airport on a Friday afternoon and being on a flight that was 100% booked, the crew made it the best possible flight they could and were very kind. The one stop on the way to Qingdao seemed a bit out of the way, but that is regional travel in China I would guess....

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Domestic First Class Zhuhai - Qingdao

Helpful?
Thank Z8526DTrichardk
Berrien Springs, Michigan
Level 6 Contributor
142 reviews
54 helpful votes
Reviewed 28 March 2018

This was my first experience on SDA and hopefully my last. On the plus side, we arrived safely. On the minus side, although a special meal had been ordered, none was available. The flight attendant said only one was loaded on the plane and someone in a seat farther forward took it. This was the story I got both for...

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Domestic Economy Wenzhou - Jinan

Helpful?
1 Thank darcforest
Level 5 Contributor
48 reviews
15 helpful votes
Reviewed 1 January 2018

Despite all of Incheon Airport in Seoul being at a standstill due to fog, Shandong was one of the only airlines that was still scheduled to fly, and was on time. The flight was just over 1 hour, but still we were given a cheese burger and yogurt for breakfast. Was much appreciated rather than a dry sandwich from most...

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North Asia Economy Seoul - Qingdao

Helpful?
Thank noraebang
Shanghai
Level 6 Contributor
65 reviews
3 helpful votes
Reviewed 13 December 2017

My next seat passenger looks like a hypoglycemia patient. Crew members took more attention on him and treat him well, served many times honey water.

Domestic Economy Shanghai - Xiamen
Helpful?
Thank Eric Z
See travel tips for airlines
“ok for basic travel only”
, 30 May 2018 | Read review
“Bring your own food aboard if you are hungry.”
flyme2, 18 Apr 2018 | Read review
“Even if they tell you that a vegetarian meal is available, know that it is not and bring your own food.”
darcforest, 27 Mar 2018 | Read review
“small airline, but on time”
samtrip12345, 7 Dec 2017 | Read review
“Only fly when you have no other direct options.”
saurabhargava, 3 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Shandong Airlines
A subsidiary of Air China (CA), Shandong Airlines (SC) is based in the Chinese city of Jinan, which is the capital of the Shandong province. It has a hub at Jinan Yaoqiang International Airport (TNA) and has designated Beijing Capital International Airport (PEK), Qingdao Liuting International Airport (TAO) and Yantai Penglai International Airport (YNT) as focus cities. Shandong Airlines flies to more than 60 destinations. The majority of these are domestic destinations, but the airline also has international service to 10 international destinations in Cambodia, Indonesia, Japan, South Korea, Taiwan and Thailand. Its fleet consists of 88 aircraft.
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