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SilkAir


4 of 5 bubbles
395 Reviews
Headquarters: 101 Thomson Road #10-03 United Square, Singapore, Singapore 307591 Singapore +65-6223-8888 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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395 Reviews from our TripAdvisor Community

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395 reviews from our community

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Showing 312: English reviews
Auckland Region, New Zealand
Level Contributor
49 reviews
13 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

The flight was good and on time. The staff we're helpful and friendly. It was a short flight but we still were given a meal. This was probably the best flight we have been on with a decent kids meal. My son was given pancakes for breakfast which he thought was great. A better programme to watch on the tv...

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Southeast Asia Economy Singapore - Phuket

Helpful?
Thank Travel_m0re77
Singapore, Singapore
Level Contributor
777 reviews
107 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Flew with SilkAir from Singapore to Cochin. The flight took off on time and landed 20 mins ahead of schedule. It was a rather smooth flight and what stood out was the service of a particular air Steward who was very attentive. Unfortunately, we didn't get his name. Most people around us were asleep and we were the only ones...

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Asia Economy Singapore - Kochi (Cochin)

Helpful?
Thank JustLoveToFly
singapore
Level Contributor
264 reviews
87 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

we flown with the same crew from dps to sin and sin to KTM. the crew mostly asian malaysian. they talking with us, sit together and nice crew. food is good. but need more entertainment. pilot is good to give info of flight. good job.

Asia Economy Singapore - Kathmandu
Helpful?
Thank amazinggirls
Perth, Australia
Level Contributor
34 reviews
6 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Seating room was poor in economy with no leg room at all for my 6'3 husband where airline such as Singapore airlines was perfect. There had 3 and 3 seat configuration only so there was no way couples could sit together away from others in comfort. We will never fly them again regardless of the ticket price.

Southeast Asia Economy Kolkata (Calcutta) - Singapore
Helpful?
Thank pook1963
Kochi (Cochin), India
Level Contributor
270 reviews
168 helpful votes
4 of 5 bubbles Reviewed 1 week ago

It was on time on both legs. Since the flight was midnigt from Kochi there is not much to talk about. Good service and polite Cabin Crew

Southeast Asia Economy Kochi (Cochin) - Singapore
Helpful?
Thank Rajagopal B
Manila, Philippines
Level Contributor
202 reviews
54 helpful votes
4 of 5 bubbles Reviewed 1 week ago

This is a sister airline of Singapore Airlines. It is on time. The service is good. The crew are friendly. I have no hesitation in taking it in the future.

Southeast Asia Economy Chennai (Madras) - Singapore
Helpful?
Thank vic10101
Level Contributor
63 reviews
1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

The friendly ground staff helped us to check in quickly. We only had hand luggage. Boarding and leaving in time. Good board service and announcement by the pilot about the flight and the weather at Manado. Was a nice flight. and arrived before scheduled time. We will book Silkair in August again.

Southeast Asia Economy Singapore - Manado
Helpful?
Thank resortmountainview
Cairns, Australia
Level Contributor
10 reviews
7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Great service, just like Singapore Airlines, but on a smaller scale. Comfortable seats and a bit more leg room than expected. Meals are typically what you expect on most airlines these days. I would definitely travel with them again.

International Economy Cairns - Singapore
Helpful?
1 Thank Peter P
Los Angeles, California
Level Contributor
497 reviews
108 helpful votes
3 of 5 bubbles Reviewed 1 week ago

This was a connecting flight for me. 40 minute delay taking off. Older plane. No entertainment unless you had your own device to sign in with airplane. Short very average flight.

Southeast Asia Economy Singapore - Phnom Penh
Helpful?
Thank TravelinAlan
Level Contributor
8 reviews
1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Just good enough. Good food options. Friendly airline staff in Cebu Airport. Yet, I had a terrible experience with the Airline crew when I flew from Changi Airport back to Cebu. The crew was frowning, and unfriendly to the guests.

Southeast Asia Economy Cebu Island - Singapore
Helpful?
Thank Randy B
See travel tips for airlines
“Avoid them!”
 of 5 bubbles pook1963, 20 Feb 2017 | Read review
“I prefer aisle seats”
 of 5 bubbles TravelinAlan, 15 Feb 2017 | Read review
“Check in on time.”
 of 5 bubbles MLoon, 14 Feb 2017 | Read review
“When checking in try ask for the emergency exit row if possible for more legroom. Hopefully you do not have to pay for the seat.”
 of 5 bubbles Lee_family_219053, 14 Feb 2017 | Read review
“for short trip still ok, but long trip better using another”
 of 5 bubbles yudhisan2000, 13 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About SilkAir
Singapore-based SilkAir (MI) is a wholly owned subsidiary of Singapore Airlines (SQ), operating as a full-service regional airline. Founded in 1975 as Tradewinds Charters, the airline operates from a hub at Singapore Changi Airport (SIN). It flies to more than 50 destinations across Asia Pacific, including points in Australia. SilkAir also has codeshare agreements with Bangkok Airways, Garuda Indonesia, Malaysia Airlines, Shenzhen Airlines, Virgin Australia and Vistara, as well as its parent company Singapore Airlines. The airline's fleet of 31 planes features both Business Class and Economy Class cabins.

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