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SilkAir


3.5 of 5 stars
12 Reviews
Headquarters: 2 Orchard Turn #04-05 ION Orchard, 238801 +65-6223-8888 Website

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    Excellent
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    Very good
  • 2
    Average
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No better or worse than the other options

As we were flying Singapore Airlines to Europe it was easier for us to use Silk Air rather than... read more

4 of 5 starsReviewed 2 days ago
LsBob
,
Darwin, Australia
Rating summary
  • 4 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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12 Reviews from our TripAdvisor Community

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12 reviews from our community

Date | Rating
  • English first
  • Any
English first
Darwin, Australia
Level Contributor
174 reviews
117 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As we were flying Singapore Airlines to Europe it was easier for us to use Silk Air rather than other airlines as we would remain in Transit rather than to enter Singapore. The flight left on time and it was an uneventful flight to Singapore. While it is dearer than Jetstar on this run, you are given meals and the...

More  International Economy

Helpful?
Thank LsBob
Mumbai (Bombay), India
Level Contributor
51 reviews
28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A quick 2-hour flight...but SilkAir gives you the best even in such little time. Excellent service...very warm staff and comfortable seats.

Southeast Asia Business Class
Helpful?
Thank ShipSam
Singapore, Singapore
Level Contributor
60 reviews
51 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Flight departed and arrived on time which was brilliant. No champagne served for welcome drinks. The tablet is quite old and entertainment system did not work properly so I gave up after few attempts. I flew with Silk Air in economy few times and I thought they had such an excellent inflight product but Business Class is a different story....

More  Southeast Asia Business Class

Helpful?
Thank huanito-nguyen
Kolkata (Calcutta), India
Level Contributor
67 reviews
11 helpful votes
3 of 5 stars Reviewed 1 week ago

Good leg room. Good food. Good service, friendly staff but not so efficient. Checking in time was too long. Quite chaotic during boarding.

Southeast Asia Economy
Helpful?
Thank RudraPalash
1 review
5 of 5 stars Reviewed 1 week ago

Travelling with kids could not be more challenging especially if you have two boys with you, my eldest is 5 yrs old during that time and my youngest is 7 months and he is quite a handful, We did travel with my eldest when he was only 6 months and everything was smooth. But my youngest is quite difficult and...

More  Southeast Asia Economy

Helpful?
Thank Syvil S
Chennai (Madras), India
Level Contributor
47 reviews
170 helpful votes
5 of 5 stars Reviewed 1 week ago

Traveled on this airline thrice over the last couple of months. The flight was on time in all the cases. The veggie food & beverage served on-board was hot and yummy. They had an in-flight entertainment system with decent choices over a variety of languages. Price was a little expensive compared to other carriers from Singapore. Overall, a nice experience!

Southeast Asia Economy
Helpful?
Thank SunMoh
Rotterdam, The Netherlands
Level Contributor
865 reviews
424 helpful votes
4 of 5 stars Reviewed 1 week ago

When you arrive at Singapore Changi with Singapore Airlines it is customary that you will booked through to your final destination in South East Asia on Silk Air, a full subsidiary of Singapore Airlines, which flies the regional routes in South East Asia. Recently, the airline has entered a process to replace their Airbus airplanes by brand new Boeing 737's....

More  Southeast Asia Economy

Helpful?
Thank Hendrik_NL
London, United Kingdom
Level Contributor
54 reviews
27 helpful votes
5 of 5 stars Reviewed 1 week ago

On board this A319 it seemed there was more legroom than on European short haul planes. Before take off we were handed a large refreshing towel. And during the 90 minute flight they served a hot lunch. Not haute cuisine admittedly but better than overpriced sandwiches and drinks sold on British airlines ( except BA). They even had free wifi...

More  Southeast Asia Economy

Helpful?
Thank David H
Singapore, Singapore
Level Contributor
11 reviews
1 helpful vote
5 of 5 stars Reviewed 1 week ago

The flight attendant was very alert in terms of responding to the needs of the passenger. when i was having the in flight meal, i accidentally pour over the water onto myself, the flight attendant saw me in that situation gave the the tissue to clean myself up and ask if i was alright.

North Asia Economy
Helpful?
Thank XiaoYao98
Peterborough, United Kingdom
Level Contributor
566 reviews
374 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Outward flight from London to Manila was on Singapore airways,but my return flight from Cebu had the first leg from Cebu to Singapore via Davao on Silk Air. Silk Air is the regional division of Singapore airways and use A320 aircraft. Onboard it is a basic budget airline service, with just a drink and biscuit. Seating is comfortable and good...

More  Southeast Asia Economy

Helpful?
Thank saf7670
About SilkAir
Singapore-based SilkAir (MI) is a wholly owned subsidiary of Singapore Airlines (SQ). Founded in 1976 as Tradewinds Charters, the airline operates from a hub at Singapore Changi Airport (SIN). It flies to more than 50 destinations across Asia, as well as points in New Zealand. SilkAir also has codeshare agreements with Bangkok Airways, Garuda Indonesia, Malaysia Airlines, Shenzhen Airlines, Virgin Australia and Vistara, as well as its parent company Singapore Airlines. The airline's fleet of 29 planes features both Business Class and Economy Class cabins.
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