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Vietnam Airlines


3,865 Reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam +84-8-38-320-320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,865 Reviews from our TripAdvisor Community

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3,865 reviews from our community

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Showing 2,144: English reviews
Haverfordwest, United Kingdom
Level 4 Contributor
24 reviews
14 helpful votes
Reviewed today
NEW

When booked there wasn't a huge amount more to pay for this class compared to premium economy. Skipped supper as I wanted to get some sleep and managed a pretty comfortable 8 hours kip. If I was being picky, a little bit more seat padding would have been welcome. Staff professional and efficient without being overly smiley, which is fine...

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International Business Class Ho Chi Minh City - London

Helpful?
Thank meeh
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed today
NEW
via mobile

We have always travelled business class & Vietnam Airlines have been consistently good. Clean & new so everything was working! Crew looked after us very well. We are a family of 4 with young kids. Kids were arranged through travel agent to have kids meals but after seeing the menu thought that it was unnecessary. Meals were a hit &...

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International Business Class Melbourne - Ho Chi Minh City

Helpful?
Thank Sammi S
Singapore, Singapore
1 review
Reviewed today
NEW

The main reason I choose Vietnam Airline and not a low cost was the company and the service she can provide. To be honest I was not impressed at all. First we were late of 1 hour. Inside the plane, the AC was not working when the plane was on the parking. We had no informations about this delay. The...

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Southeast Asia Economy Ho Chi Minh City - Singapore

Helpful?
Thank espositosilvio
Melbourne, Australia
Level 6 Contributor
227 reviews
66 helpful votes
Reviewed today
NEW
via mobile

Fantastic service and food all the way - totally enjoyed the 8.5hrs or so in Business Class. Especially loved the soup 🍲. Would definately fly again.

International Business Class Melbourne - Ho Chi Minh City
Helpful?
Thank Geoff G
Essex
Level 6 Contributor
99 reviews
59 helpful votes
Reviewed today
NEW

Flew Premium economy to and from Vietnam.. Plane was a Dreamliner and premium seats were very comfortable. Food was very poor and lukewarm so virtually unedible. Staff distant and unfriendly. Lack of service - one glass of wine offered in a 12 hour flight ! everything seems to be an inconvenience. Wouldn't fly with them out of choice again or...

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International Economy London - Ho Chi Minh City

Helpful?
Thank anaplas
Bendigo, Australia
Level 6 Contributor
109 reviews
52 helpful votes
Reviewed yesterday
NEW

VA provided us with a great flying experience. We booked premium economy The food going over excellent which was a day flight but the food coming back (a night flight) was not so good especially the breakfast served towards the end. I could not eat the eggs which were so dry my fork could stand up in it. There were...

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International Economy Melbourne - Ho Chi Minh City

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Thank sandilong1511
Vancouver, Canada
Level 6 Contributor
55 reviews
26 helpful votes
Reviewed yesterday
NEW
via mobile

This is my first review of an airline. I have flown with them twice now. I was so impressed by the service both times. The food was alright. Check in was a breeze, & on-board service was classy. Flights were on time. When flying domestic you will find a few options, trust it, book ahead for better fares and pay...

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Southeast Asia Economy Singapore - Da Nang

Helpful?
Thank shredbetti
amsterdam
Level 5 Contributor
46 reviews
34 helpful votes
Reviewed yesterday
NEW
via mobile

We should keep it a secret But... we bought the extra seat option via option town and were lucky to have 2 whole rows for the 2 of us! Therefore had a very comfy flight on our way to vietnam. Highly recommended The downside was an hour delay, a missed connection and no response yet to my email for a...

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International Economy Amsterdam - Hanoi

Helpful?
Thank Leonieke v
Cape Town Central, South Africa
Level 6 Contributor
380 reviews
122 helpful votes
Reviewed yesterday
NEW

As this was a flight of only 85 minutes there is not much to review but I would say that the check-in was smooth and easy; the flight was on time; the flight attendants were efficient; seats fairly comfortable. In flight service consisted of a bottle of water!

Domestic Economy Ho Chi Minh City - Hue
Helpful?
Thank bella c
Balmain, Australia
Level 6 Contributor
183 reviews
74 helpful votes
Reviewed 2 days ago
NEW

I am now a confirmed VN business traveller after years of over paying on the likes of Qantas and Emirates. Occasionally some of the seat hardware needs attention such as seats not working or arm rests broken but in four recent long haul flights this was on one flight only and I was moved on request. Food and beverage always...

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International Business Class Ho Chi Minh City - Sydney

Helpful?
Thank Ozziemovers
See travel tips for airlines
“better fares if booked well in advance”
meeh, 23 Apr 2018 | Read review
“Solo travellers in business class choose 'A' and 'K' any row”
Ozziemovers, 21 Apr 2018 | Read review
“When travelling in business class, your checked-in luggage will arrive first!!”
Delfin111Malta, 20 Apr 2018 | Read review
“Premium is worth the extra after speaking to those in our party not in Premium”
Jay63, 20 Apr 2018 | Read review
“There is extra legroom and priority boarding with Premium economy, included in fare.”
ToshHusky, 20 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)
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