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Virgin Atlantic Airways


4 of 5 stars
664 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 338
    Excellent
  • 164
    Very good
  • 75
    Average
  • 41
    Poor
  • 46
    Terrible
Holiday

This was the first time flying with virgin Atlantic, it was fantastic. We flew to Mexico on a 747... read more

4 of 5 starsReviewed 1 week ago
Richard D
,
Eastbourne, United Kingdom
via mobile
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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664 Reviews from our TripAdvisor Community

Write a Review

664 reviews from our community

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English first
Zell am See, Austria
Level Contributor
96 reviews
26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was recently compared Virgin Upper to BA first. To be honest I thought that BA might just come out on top because of their new aircraft. I was surprised to find that I greatly preferred Virgin Upper. Reasons :- 1. Seat more comfortable for me 2. Food far better 3. Staff fantastic on Virgin making this a relaxing flight...

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International Business Class London - San Francisco

Helpful?
1 Thank binky59
essex england
Level Contributor
30 reviews
27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Flew from Gatwick for our hols to Florida. Friendly check in staff very smart. Flight was on time and service on board was very good. Food good, films to watch good . Lots of in flight entertainment to keep you occupied Stewards on board friendly .

International Economy London - Orlando
Helpful?
Thank dolphinjann
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Flown several times from London to Orlando and New York from Gatwick and Heathrow. Never had a problem with delays, check in or staff. Seats are comfortable enough and when flights are less packed the staff are accommodating in allowing you extra seats to be more comfortable. High quality in-flight entertainment and food/drink options are good. If extra drinks/snacks ever...

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International Economy London - Orlando

Helpful?
Thank Adam R
Ballyclare
Level Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the minute we upgraded our economy seats to Upper Class for our flight to Dubai, we literally had a ball! The Virgin Lounge is incredible at Heathrow. So much to make your stay in it as enjoyable as possible! Drinks, food, hairdressers, beauty treatments, cinema screen, vodka bar, buffet or a la carte menu! Make sure you join the...

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International Business Class London - Dubai

Helpful?
Thank lj1111gush
Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent experience from start to finish with Virgin Atlantic flying from Chicago to London. Check-in process was very smooth due to staff efficiently managing the flow of customers. Boarding was quick, with clear directions, and we got off right on time, perhaps even a bit early. In flight experience was very comfortable thanks to appropriately sized seats, nice atmosphere, good...

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International Economy Chicago - London

Helpful?
Thank ptbdc23
County Dublin, Ireland
Level Contributor
50 reviews
7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

By far the best airline to travel long haul. I've used VA to fly to LAX a couple of times a year and they have the best seats and service by a long shot.

International Economy Dublin - Los Angeles
Helpful?
Thank Cong L
Cork, Ireland
Level Contributor
56 reviews
44 helpful votes
5 of 5 stars Reviewed 1 week ago

What a treat to fly on a virgin plane!!! Being Irish I don't often get the opportunity to fly with airlines other than our national ones and to be honest I never knew what I was missing. The food service was brilliant, edible!!!! and varied. The staff were pleasant, available and non intrusive. The seats were very comfortable and the...

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International Economy Manchester - Orlando

Helpful?
Thank munchiemom
Osterville, Massachusetts
Level Contributor
35 reviews
12 helpful votes
5 of 5 stars Reviewed 1 week ago

I always fly Virgin-Atlantic from the states, I have never been disappointed. My flight back to Boston was great. The crew was attentive, the seat comfortable, and the service delightful. The only drawback is, the Upper-Class cabin is not as upscale as one might expect on the A330-300.

International Business Class London - Boston
Helpful?
Thank cr02655
Eastbourne, United Kingdom
Level Contributor
7 reviews
12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was the first time flying with virgin Atlantic, it was fantastic. We flew to Mexico on a 747 jumbo jet, it was the smoothest flight ever taken. The turbulence was worse coming back. The stewards and stewardesses were very good. Cannot fault them. I recommend virgin Atlantic. Flight numbers VSO93 & VSO94.

International Economy London - Cancun
Helpful?
Thank Richard D
belfast
Level Contributor
57 reviews
18 helpful votes
5 of 5 stars Reviewed 1 week ago

We flew return from Gatwick to Orlando on Virgin, and the airline was marvelous all their staff were very friendly, all the meals (all of which were very tasty options), in flight entertainment, and blankets etc. were included, at no extra charge. The only negative if it can be called that is there were no sick bags kept in the...

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International Economy London - Orlando

Helpful?
Thank taitarama
See travel tips for airlines
“Avoid seats nearest to bar and toilets for a quieter flight”
 of 5 stars binky59, 21 Jul 2016 | Read review
“Price upgrade at Sales desk before you check in!!”
 of 5 stars lj1111gush, 18 Jul 2016 | Read review
“Upstairs is also economy but quieter by all accounts but rows 42-46 where our party was sat was very quiet too.”
 of 5 stars munchiemom, 14 Jul 2016 | Read review
“if you are prone to travel sickness ask for the sick bags in advance of flying (just in case there is a need)”
 of 5 stars taitarama, 14 Jul 2016 | Read review
“Pick another airline”
 of 5 stars BearH928, 13 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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