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Virgin Atlantic Airways


4,359 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,359 Reviews from our TripAdvisor Community

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4,359 reviews from our community

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Showing 4,233: English reviews
Derby, England, United Kingdom
Level 6 Contributor
176 reviews
45 helpful votes
Reviewed yesterday
NEW

Was surprised by the service and comfort in premium economy, well worth the money. Nice food and drinks available and plenty of room in the seat next to the window

International Premium Economy Manchester - Atlanta
Helpful?
Thank Dave A
Level 6 Contributor
122 reviews
37 helpful votes
Reviewed yesterday
NEW
via mobile

Virgin Atlantic deliver consistently on every level. Whether it is the booking process, check-in, pre-flight or in the air they really do have everything covered. It now leaves BA and other large airlines in the midst and I will always choose to fly Virgin Atlantic when I can.

International Business Class London - Dubai
Helpful?
Thank rgoold
Norfolk, United Kingdom
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Virgin Atlantic Airlines are the best Airline to fly with, the flight staff provide excellent service, their helpfulness, friendly and cheerful manner are shown to all passengers whether first class, premium class or economy, the same high standards are applied to all.

International Economy East Midlands - Nassau
Helpful?
Thank V5237JMmariec
Glasgow, United Kingdom
Level 6 Contributor
538 reviews
168 helpful votes
Reviewed 2 days ago
NEW

Overnight flight was reasonably quiet so had space to move about and get comfortable. The chicken curry meal was beautifully spiced. On complimenting the steward on the quality of the meal I enquired if there were any spare meals available to which je immediately replied no. I would have thought that he could have gone away and checked rather than...

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International Economy Havana - London

Helpful?
Thank Brian7392
Atlanta, Georgia
Level 6 Contributor
131 reviews
44 helpful votes
Reviewed 3 days ago
NEW

My entire experience on Virgin Atlantic was perfect from beginning to end. I needed a wheelchair to navigate the airport and they were quick to bring one outside to fetch me and my bags. Check-in was a breeze, and the escort who took me to the gate was very kind, helping me through security, stopping for a loo break, and...

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International Economy Manchester - Atlanta

Helpful?
Thank Brenda P
Warwick, United Kingdom
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed 3 days ago
NEW

We've been travelling with Virgin Atlantic Airways for over 15 years, with our favourite destination being Orlando. We have never once had a bad experience with Virgin Atlantic with clean aircrafts, smart and professional cabin crew and fabulous in-flight entertainment. We have travelled with Virgin's closest rival, British Airways once before to Orlando, and BA have a bit more travelling,...

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International Premium Economy London - Orlando

Helpful?
Thank W1lkin50n
California
Level 5 Contributor
60 reviews
23 helpful votes
Reviewed 3 days ago
NEW

Best business class ever to London. First, they provide pickup service from your house to the airport where the check in is in a different area than the busy international side. The seats are in the newer angled configuration which is great for privacy and comfort especially if you are traveling with odd number of people. Once you are ready...

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International Business Class Los Angeles - London

Helpful?
Thank EllenOnVacation
United Kingdom
Level 4 Contributor
24 reviews
12 helpful votes
Reviewed 3 days ago
NEW
via mobile

I just went online to book after hearing a radio ad...... The BEST price for a flight to Australia in economy was almost 4 times the price quoted from other leading airlines!!!! No thanks Virgin. That is daylight robbery.

International Economy London - Perth
Helpful?
Thank Helen T
Essex
Level 3 Contributor
16 reviews
12 helpful votes
Reviewed 4 days ago
NEW

I have been traveling to the USA on and off for over 20 years. I remember when I first used VA, it was wonderful. The food was actually quite good, the drinks were served in glasses, the aircrafts were clean and there would be lots of little touches that added up to a pleasant flight. Oh how times have changed,...

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International Economy London - Orlando

Helpful?
1 Thank KatandChrisDanahar
London, United Kingdom
Level 6 Contributor
180 reviews
90 helpful votes
Reviewed 5 days ago
NEW
via mobile

Highly recommended and definitely my choice from now on for US flights from London. To my humble opinion, Virgin has higher standards than BA, better food, newer and cleaner aircrafts, ages ahead of competition in flight entertainment and very happy, polite, non moody personnel (unlike BA). Great airliner!

International Economy London - Washington DC
Helpful?
Thank douniko
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See travel tips for airlines
“Book early and reserve seats in advance.”
W1lkin50n, 18 Aug 2017 | Read review
“Go premium economy it's well worth the money”
sherim763, 15 Aug 2017 | Read review
“Check time gate closes, I asked a staff member after, she said 15/20 mins before flight, which is it? 15/20 mins?”
peterrW4102JT, 14 Aug 2017 | Read review
“Check your sit early when you arrive at it.”
L1225HAleem, 13 Aug 2017 | Read review
“Join the Virgin Flying club and ask about any available seat up grades”
TONYRED22, 11 Aug 2017 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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