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Virgin Atlantic Airways

4 of 5 stars
1,962 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1035
  • 521
    Very good
  • 225
  • 97
  • 84

The flight and service was good. Food was OK. Felt they didn't come round often enough to see if... read more

4 of 5 starsReviewed 4 days ago
King's Lynn, United Kingdom
Rating summary
  • 4 of 5 stars
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,962 Reviews from our TripAdvisor Community

Write a Review

1,962 reviews from our community

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English first
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Outstanding. As we entered the airport in London, we were checked in efficiently by the staff. When we got on to the plane, we were greeted by polite, helpful staffs do taken too our spacious seat and offered beverages and snacks before take off. The take off was very smooth by the pilot as well as the landings, by both...

International Premium Economy London - New Delhi

Thank manav S
London, United Kingdom
Level Contributor
119 reviews
50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just when you think Virgin can't get any better they go ahead and surpass themselves I really love flying with them as all the Air Crew are pleasant and helpful On our trip home we were tired and they could see it in us, I really think they took extra care of us or maybe they just do that for...

International Economy London - St. Lucia

Thank ppdbyrne
Level Contributor
7 reviews
4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

April 2016, on entering the aircraft we where shown the way buy the Virgin airhostess to our seats, I was very impressed by there clean cut uniform and the smiles that you received was most impressive and made you feel welcome like a person and not just a customer. Our seats where very comfortable and the on the back of...

International Economy Manchester - Orlando

Thank Nigel F
2 reviews
1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We flew as a family of 9 from Manchester to Orlando and made the return jour ney twould weeks later. The entertainment and the extra legroom was the best thing about the flight. On both the outgoing and return journey the full meal options were not available which was dissapointing, it also meant that my son did not like what...

International Economy Manchester - Orlando

Thank David T
Heathfield, United Kingdom
Level Contributor
25 reviews
11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Flying in the simple class of economy my family of 6 were treated beautifully. My children were made to feel so welcome. The crew did a 'draw the cabin crew' competition which my children absolutely loved. They couldn't do enough or be pleasant enough. I am 6ft1 but still had plenty of room. The meals were very good with a...

International Economy London - Cancun

Thank Claire S
Wolverhampton, United Kingdom
Level Contributor
19 reviews
11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great service on board as always but we were let down by the Upper Class Wing on arrival at Heathrow. We decided to use our Flying Club miles and treat ourselves to the Full Upper Class experience, From the Limo to the Upper Class Wing the lounge and the flight. Our Limo arrived on time at the hotel to collect...

International Business Class London - Chicago

Thank Stephen C
King's Lynn, United Kingdom
Level Contributor
72 reviews
39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The flight and service was good. Food was OK. Felt they didn't come round often enough to see if you needed refreshents ie, drink But everyone was pleasant enough although could have appeared to have been a little happier

International Economy London - Dubai
Thank Sarah1964_11
Pretoria, South Africa
Level Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On 15th July we flew off to the UK on a special family visit. We had chosen to fly Virgin Atlantic based on price and previous flight satisfaction. The airport check in was good, quick, friendly and professional. The on board service was also fine, leg room as much as could be expected in Economy class, on board entertainment offered...

International Economy Johannesburg - London

Thank 466Copper
London, England, United Kingdom
Level Contributor
105 reviews
71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

ALWAYS FLY PREMIUM ECONOMY FOR SIZE OF SEATING AS I AM A LARGE LADY. I would never go any other way however on last flight we were upstairs and premium economy at front and economy at rear. It was not kept very private and lots of stag parties coming into premium economy for the WC. I would still always fly...

International Premium Economy London - Las Vegas

Thank Kim T
Livingston, United Kingdom
Level Contributor
31 reviews
23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent speedy check-in , very helpful and well presented staff with one of the best uniforms in the airline industry. The plane was nicely styled , food and drinks excellent , wonderful cabin crew and all very efficient and most importantly on time.

International Premium Economy London - Orlando
Thank Karl A
See travel tips for airlines
“Book virgin Atlantic, best airline ever.”
 of 5 stars , 25 Aug 2016 | Read review
“Enjoy your trip and respect the hard working cabin crew, they pay the respect you give them back in dozens”
 of 5 stars ppdbyrne, 24 Aug 2016 | Read review
“Don't fly with BA.”
 of 5 stars 457karla, 22 Aug 2016 | Read review
“If it's a Jumbo, pre-book to sit upstairs, it's quite small but the service is quicker.”
 of 5 stars j_marchant54, 20 Aug 2016 | Read review
“Seat 10A is next to the bar so you may get passengers at the bar during the night, which may disturb you.”
 of 5 stars kevanw2014, 20 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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Airline Lounge (27)
Cabin (32)
Food and Drink (47)
Seat (18)
Airport (18)
View from Window (18)
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Other (39)