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Virgin Atlantic Airways


4 of 5 bubbles
2,852 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    4 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,852 Reviews from our TripAdvisor Community

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2,852 reviews from our community

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Showing 2,781: English reviews
Essex, United Kingdom
Level Contributor
12 reviews
3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Did not Que for long at check in, which is a bonus, and the same with baggage claim, the seats were roomy, and the service was second to none. As a extra bonus, you get free drinks, and the food was very good for flight food, with a choice as well. Lots of free films etc to choose from.

International Economy London - Las Vegas
Helpful?
Thank dmesl_david
Stourbridge, United Kingdom
Level Contributor
143 reviews
35 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We made sure we checked in day before on line and arrived 3 hours early. Courteous staff at check in,boarding on time and away. My husband is 6foot tall so,still had leg room,in. Omfortable seats with blankets and pillows.Even had bottle of water,and news paper to start. Three meal sessions,brunch,main ,snacks all over 10hour flight,Included all drinks. At every opportunity...

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International Economy Manchester - Las Vegas

Helpful?
Thank satchell2016
Level Contributor
17 reviews
3 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

For the price an excellent trip. Enough room to sit, staff friendly, food good by airline standards. Will fly by Virgin again. Nothing is perfect, a few of the armrests on the aisle seats are loose because people have thought that's where the tables are stowed and have puled them off. These should be repaired

International Premium Economy London - Hong Kong
Helpful?
Thank Ken D
Stockton-on-Tees, United Kingdom
Level Contributor
61 reviews
53 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

This was for my wife's 50th birthday so we treated ourselves to an upper class experience from Manchester to Las Vegas. We had watched the slick marketing video about the upper class experience and it looked amazing. The reality was very different if flying from Manchester (great if you're flying from Heathrow apparently). Virgin don't have their own lounge in...

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International Business Class Manchester - Las Vegas

Helpful?
Thank Phil_Lilly
Maidstone, England, United Kingdom
Level Contributor
6 reviews
1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW

Very relaxed and good service. Staff were friendly and helpful. Having proper cutlery and China coffee mugs were also welcome. There was plenty of legroom and space around us. The selection of films and television programmes was so good the time went very quickly. The check in was swift and we were able to get assistance to the plane as...

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Europe Premium Economy London - Frankfurt

Helpful?
Thank Ann A
London
Level Contributor
7 reviews
8 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

I had booked flights to Caribean Islands with Virgin and had to change my destination. Virgin charged extra for a flight with another airline that would have cost 2/3 the price had I booked with that airline directly. Unless you have 0% chance of cancelling or changing your trip, Virgin will be very unhelpful and give you a robotic answer...

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International Premium Economy London - Grenada

Helpful?
1 Thank TulsiLondon
Lagos, Nigeria
Level Contributor
11 reviews
6 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

The airline from lagos- Nigeria was an old plane. we were delayed both trips, lago- London and boston. Although i was on the economy class, but emirate Airline economic class is far more better than virgin atlantic ecomony. i am so looking forward to flying business class on emirate.

International Economy Lagos - Boston
Helpful?
Thank Funmi B
Essex, United Kingdom
Level Contributor
22 reviews
7 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

staff excellent lounges super seating arrangement diabolical! no privacy at all it was like being in a typing pool , would try compertition in the future,

International Business Class London - New York City
Helpful?
Thank june o
Orlando, Florida
Level Contributor
24 reviews
12 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I take this flight a few times a year and have been pleased each and every time! The staff from the ground to the air have always been very helpful and efficient. I even had a recommendation from a ticketing agent in regards to a seat selection which I now follow consistently.

International Premium Economy Orlando - London
Helpful?
Thank Regic001
Basingstoke, United Kingdom
Level Contributor
14 reviews
11 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Wow, I have always traveled via British Airways in the past and because I could not secure a seat on one opted for Virgin Atlantic. What a treat! From the time I arrived at the airport to check in to landing at the other end it was a delicious experience. The staff were polite, efficient and friendly. Once on board...

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International Economy London - Los Angeles

Helpful?
Thank chrissy_alexsmith
See travel tips for airlines
“check in online, and if you are staying in a hotel the night before, check your baggage in the night before as well,”
 of 5 bubbles dmesl_david, 9 Dec 2016 | Read review
“Pick seats and check in on line,”
 of 5 bubbles satchell2016, 9 Dec 2016 | Read review
“Mid week is generally when the better deals are available”
 of 5 bubbles 658kend, 8 Dec 2016 | Read review
“Don't travel with this airline if you can help it.”
 of 5 bubbles TulsiLondon, 8 Dec 2016 | Read review
“you have to pay for leg room if you're flying economy class”
 of 5 bubbles FunmiB, 8 Dec 2016 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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