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Virgin Atlantic Airways


9,693 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,693 Reviews from our TripAdvisor Community

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9,693 reviews from our community

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Showing 9,413: English reviews
Level 3 Contributor
23 reviews
2 helpful votes
Reviewed today
NEW

The flight attendants on our flight to London via Gatwick Airport was awesome. Their service mode from serving hot foods, alcohol, snacks or asking for more of any of these items always was with a smile. The toilet was always cleaned, the media player was excellent as it showed the latest movies. Would not hesitate to fly Virgin Atlantic Airways...

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International Premium Economy Las Vegas - London

Helpful?
Thank rdoc26
Level 5 Contributor
54 reviews
12 helpful votes
Reviewed today
NEW
via mobile

Omg that was one of the best experiences of my life! My daughter and I were taking a trip to New York booked through Virgin Holidays. At the airport we were offered an upgrade and when it was within our budget we opted for Upper Class. We were shown to the lounge where we had excellent food and cocktails ......

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International Business Class London - New York City

Helpful?
Thank Elizabeth F
Poole, United Kingdom
Level 5 Contributor
65 reviews
29 helpful votes
Reviewed today
NEW

Bright, modern aircraft with ambient lighting. Very comfortable seats, great flat beds for return journey overnight. Smartly dressed crew. Good dinner with menu choice. Nice wines, plenty of snacks available, quality breakfast on return journey.

International Business Class London - Fort Lauderdale
Helpful?
Thank omeganatasha
Charlotte, North Carolina
Level 6 Contributor
126 reviews
38 helpful votes
Reviewed today
NEW

Nothing out of the ordinary - they delivered a pretty regular flying experience, that runs smoothly and gets you to your destination. They did make this announcement that they would limit passenger alcohol but then didn't respond/react to a man in the aisle opposite me that was pouring rum from a bottle he bought in duty-free, and getting hammered before...

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International Economy New York City - Manchester

Helpful?
Thank Queen14259
Carlsbad, California
Level 6 Contributor
101 reviews
34 helpful votes
Reviewed today
NEW

Good flight. It was pretty uneventful. Food was airplane food. It was just okay. We arrived in Los Angeles on time. The price was right.

International Premium Economy London - Los Angeles
Helpful?
Thank Tradester
Washington DC, District of Columbia
Level 2 Contributor
10 reviews
4 helpful votes
Reviewed today
NEW

The flight to London was smooth and clean and polished. The stewards are exceptionally nice and polite. The flight offered movies and music, and good food.

International Economy Washington DC - London
Helpful?
Thank Jim S
Enfield, United Kingdom
Level 5 Contributor
63 reviews
17 helpful votes
Reviewed today
NEW

When we fly to the USA we tend to favour Virgin because we love the entertainment and customer service experience. Booking via Expedia was straight forward and we paid exta for leg room seating. A month later Virgin introduced the new sub categories of economy so we checked our previous booked leg room seats and found we had been moved....

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International Economy London - Boston

Helpful?
Thank Nicky T
New York City, New York
2 reviews
Reviewed today
NEW

Best service ,unlimited champagne(well if you can handle it )very attentive flight attendants -free pajama -and the best bed . Is a long flight but with good service and food (movies-entertainment ) you don't really feel it and dont forget the bar :)

International Business Class Dubai - London
Helpful?
Thank paobianco76
Brighton, United Kingdom
2 reviews
Reviewed today
NEW

Economy on Virgin Atlantic is ahead of first class on many other airlines. The films helped to pass the time, and the games were fun. We even managed to win on ‘Who Wants To Be A Millionaire’.

International Economy London - Kingston
Helpful?
Thank gabrielodisney
vienna, Austria
Level 2 Contributor
5 reviews
Reviewed today
NEW

Right the the word go Virgin keep't us well informed of all information regarding our resent trip to Barbados. The airport experience went very smooth and stress free. The flight was also a pleasure,the eight and a half hours went so fast with friendly attentive staff that gave a truly excellent service. You won't be disappointed with this airline.

International Premium Economy London - Bridgetown
Helpful?
Thank paulsX9071UT
See travel tips for airlines
“Choose premium economy or upper class if you can, they are both very good.”
omeganatasha, 20 Sep 2018 | Read review
“Dont forget to put your pajamas !!!”
paobianco76, 20 Sep 2018 | Read review
“If travelling with Children make sure you book the meals for both legs, and book your seats at the time of making the reservation.”
kenpJ1197PN, 20 Sep 2018 | Read review
“reserve your seat when you book”
karenboraincoach, 20 Sep 2018 | Read review
“check leg room up grade is really expensive”
45eunicez, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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