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Vueling Airlines


13,567 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain +34-807-300-745 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,567 Reviews from our TripAdvisor Community

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13,567 reviews from our community

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Showing 3,480: English reviews
2 reviews
Reviewed today
NEW

I chose Vueling because it wasn't too expensive, and even though reviews showed it's often delayed by 30+ minutes I figured I wasn't in a rush. My flight on the way there was delayed by 12 hours, which was fine, but meant we lost a night in the hotel. My flight on the way home was cancelled after 6 hours...

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Europe Economy London - Barcelona

Helpful?
Thank Alexandra K
New York
Level 3 Contributor
15 reviews
6 helpful votes
Reviewed yesterday
NEW

Vueling has to be the most clueless and incompetent airline I have ever flown with. When they are issues there is no one to help, the people on the phone and in the airport are totally useless. And you know it is not the fault of the front line staff, it comes from the top down. I'd stay far, far...

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Europe Economy Florence - London

Helpful?
Thank Stretch44
Cardiff, United Kingdom
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Have travelled this route many times and never been disappointed. The luggage allowance is generous and the seating comfortable. The cabin crew are courteous and helpful, though they are always grateful to be paid in euros for refreshments, always struggling for change in pounds. Good airline.

Europe Economy Cardiff - Malaga
Helpful?
Thank verni5
Cardigan, United Kingdom
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

The flight itself was fine. The problem was having a 3 hr delay - whilst I realise these things happen it would have been good to be kept informed. We were told that there would be more information in half an hour then another half an hour etc. I felt sorry for those people with toddlers.

Europe Economy Cardiff - Barcelona
Helpful?
Thank llinos2018
Taipei, Taiwan
Level 3 Contributor
13 reviews
4 helpful votes
Reviewed yesterday
NEW

My flight was delayed for 4 hours, and it affected my connecting flight. There was no flight back home on that night anymore. So I asked for rebook a flight next day + Hotel voucher + transportation between hotel and airport. It took me 5 hours to did this at Barcelona airport. The hotel they provided is 1,5 hours from...

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Europe Economy Ibiza - Munich

Helpful?
Thank HuanLiu
1 review
Reviewed yesterday
NEW

We didn't even got to fly!!!! We booked our flights from Rome to LGW on the 12th June, at the time we didn't have our passport details and booked only in my wife name, we went online on the 19th June to complete my children's passport details and mine and Vueling had cancelled our tickets taken 700 Euros from my...

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Europe Economy Rome - London

Helpful?
Thank Stuart B
1 review
2 helpful votes
Reviewed yesterday
NEW

First, I was stopped at the gate and told my travel sized guitar, which I have never had a problem carrying on before, was not able to be carried on. I was then charged 50 euros to check it in at the gate. This was my first flight to Palma, which is only an hour away. Within that hour, though,...

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Europe Economy Palma de Mallorca - Paris

Helpful?
2 Thank Joe C
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW
via mobile

Althrough many have doubt on this airline, mine was smooth and on time. Lugguage even comes out quickly in Barcelona! I will recommend this route to others. With the valued ticket, the fly was outstanding and punctual.

Domestic Economy Madrid - Barcelona
Helpful?
Thank Chan Z
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

When things go well, Vueling is fine. When things go badly, Vueling is terrible. Their customer service after flight cancellations due to strikes was appalling. Due to having booked through an agency, the staff on the helplines didn't know how to help me, and didn't seem particularly willing to try. The putting us up in a hotel became more like...

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Europe Economy Paris - Barcelona

Helpful?
Thank LaurenCow
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

My husband and I chose to fly Vueling as they were the only available airline that offered an early morning flight to Barcelona so we could attend the MotoGP. Due to the BS strikes with Vueling staff our early flight was cancelled and they pushed us to the next flight at 10am. This flight was delayed by 1 hour which...

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Europe Economy Rome - Barcelona

Helpful?
Thank Caroline S
See travel tips for airlines
“Stay away! Find another airline. Maybe just walk or swim instead, you'll probably get there faster.”
Stretch44, 19 Jun 2018 | Read review
“The airline was ok but a friend took a similar flight a week earlier and she was also delayed by 2 hrs”
llinos2018, 19 Jun 2018 | Read review
“Don't use them.”
V6300NKstuartb, 19 Jun 2018 | Read review
“sometimes the webpage is not great you can also book some of the flights on BA site”
michellejW7393OY, 18 Jun 2018 | Read review
“Book direct with the airline.”
Tim9036, 18 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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