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Wizz Air

Headquarters: BUD International Airport Building 221, Budapest Hungary H-1185

Overview

2.02.0 of 5 bubbles29,410 reviews
Legroom2.5 of 5 bubbles
Seat comfort2.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)1.5 of 5 bubbles
Onboard Experience2.5 of 5 bubbles
Customer service2.5 of 5 bubbles
Value for money3.0 of 5 bubbles
Cleanliness3.0 of 5 bubbles
Check-in and boarding2.5 of 5 bubbles
Food and beverage2.0 of 5 bubbles
About Wizz Air

Airline Summary

Budapest-based Wizz Air (W6) is a low-cost carrier and Hungary's largest airline. It flies non-stop to about 100 smaller or secondary airports in 35 countries. This includes points across Europe, as well as destinations in Africa, the Middle East and Asia. Wizz Air's fleet consists entirely of planes with Economy Class seating. Passengers can pay an additional fee for reserved seating and preferred seats, food and beverages while on board, and other amenities.
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29,410Reviews
3,998Photos
100Tips
2.0
2.0 of 5 bubbles29,410
Excellent
3,431
Good
4,304
Average
2,840
Poor
2,049
Terrible
16,787

Popular mentions


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Tim
Athens, Greece
1 contribution
1.0 of 5 bubbles
The staff of wizzair at Malpensa airport were rude towards us.They refused to let us board to the plane.
Athens - MarrakechInternational
Terrible staff at Malpesa airport.They didn't let us board in the flight to Marrakech. We paid 20 euro for a small luggage and they demanded another 70.We slept overnight at the airport.We made it to Marrakech the next day.As their negligible behavior we lost 300 euros in our next day trip.
Date of travel: March 2025
Written 27 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Eric L
1 contribution
1.0 of 5 bubbles
WORST AIRLINE IS AN UNDERSTATEMENT, never heard of them before , first and last ever with them
London - TromsoEurope
Birthday trip to Tromso, flew there just to fail to land 3 times just to land to another nearby city and then flew back with no options at all. Literally stuck in the plane for like 10 hours, could of went to Asia with that uncomfortable journey. During the flight, they didn't offer no free food or drinks. Had to buy it but no way I'm going to spend money on their mess up. They should be legally providing us with free food and drinks for such service. Lost all money on trip bookings. They refuse to refund the flight tickets also. They try so hard to reject chargeback but puts no effort in giving a proper service. Literally SCAMMERS. HOW ARE YOU STILL IN BUSINESS. I'm surprised no one has sued them yet tbh. Only airlines like this can get away with legal scamming.
Date of travel: February 2025
Written 26 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gabi09738
1 contribution
1.0 of 5 bubbles
Scam company - pay 70 euros for using a backpack
Berlin - BudapestEurope
This company is a scam!! Horrible! They made me and a lot of people pay 70 euros for using a backpack (I am traveling with a normal backpack and have never faced any problem with it). This is not a cheapy company, they sell you a "sale ticket" but then they want you to pay more. Flight: Berlin to Budapest.
Date of travel: March 2025
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 26 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kay E
1 contribution
1.0 of 5 bubbles
Complicated and costly check in process, not worth it at all
London - MarrakechInternational
Bought my ticket the day before on a third party booking site…. Got 4 emails from the booking site and the Wizz confirming my flight. Showed up at the airport 3 hours early and had to pay £42.50 to check in… Was told because it was less than 3 hours I couldn’t download the app and check in there… had to pay the fee at the check-in desk…. Literally had to pay these people £40 to do their job. What a rip off. Won’t be flying Wizz again.
Date of travel: March 2025
Written 26 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sophie
Chislehurst, United Kingdom
2 contributions
1.0 of 5 bubbles
AVOID AT ALL COST
London - TiranaEurope
Absolutely useless, they are completely incompent the airline staff and the complaints (when they answer your messages). Wizz air owe me £350 but they refuse to knowledge that they owe me money. I tell everyone I know to avoid them no matter how cheap the airline is, don't do it!!
Date of travel: August 2024
1.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 26 March 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-5 of 3,998
Gabi09738
1 contribution
1.0 of 5 bubbles
Don't use this company. Also the flight was delayed.
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Kay E
1 contribution
1.0 of 5 bubbles
Take any other airline… So sick and tired of “low-cost” airlines that charge exorbitant fees for basic service
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Sophie
Chislehurst, United Kingdom
2 contributions
1.0 of 5 bubbles
AVOID!!! YOU ARE GOING TO REGRET IT
Read full review

Filip K
2 contributions
1.0 of 5 bubbles
Do NOT travel with this airline, ever!
Read full review

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