We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frontier Airlines


9,192 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

9,192 Reviews from our TripAdvisor Community

Write a Review

9,192 reviews from our community

Filter reviews by popular destinations:
All reviews Denver Orlando Las Vegas Philadelphia Chicago Cleveland Cancun Atlanta Cincinnati Tampa Saint Louis Phoenix Miami San Francisco Fort Myers
Traveller rating
Cabin
  • (9,080)
  • (0)
  • (0)
  • (0)
Route
  • (8,229)
  • (501)
  • (176)
  • (87)
  • (82)
  • More
Language
  • More
Showing 9,080: English reviews
Pittsburgh, Pennsylvania
Level 6 Contributor
101 reviews
30 helpful votes
Reviewed yesterday
NEW
via mobile

4 of us flew to Orlando recently on Frontier Airlines from Cincinnati OH. Staff very friendly — everything costs on this airlines from seats to luggage even luggage in overhead. No free snacks but reasonable menu for snacks, food or beverages. Water is free. For a 2 hr flight this airline is fine - seats do not recline which I...

More 
Domestic Economy Cincinnati - Orlando

Helpful?
Thank sharon820
1 review
Reviewed yesterday
NEW
via mobile

So I was very apprehensive of Frontier after reading all the horrible reviews online (which of course I only saw after I booked with them lol), however my experience was great! All of the extra fees that everyone seems to complain about were explained upfront, and even with all the extra fees our flight was still WAAAAYYY cheaper than with...

More 
Domestic Economy Norfolk - Orlando

Helpful?
Thank Candice G
South Euclid, Ohio
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Awesome flight! Great customer service from the flight attendants and pilots. Pilots were also very informative and comical throughout the flight. We arrived early, and the staff assisted all passengers (able and handicapped) on/off the plane professionally and efficiently.

Domestic Economy Cleveland - Tampa
Helpful?
Thank leelee1766
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

My second trip with Frontier airlines because our last flight was delayed 6 hours on a mechanical issue. Sitting in Orlando airport on a delay for a 323 pm flight mechanical failure that may replace for 830 pm departure. Two other flights here are on delays due to major mechanical issues. And terminal is completely packed. Frontier is making no...

More 
Domestic Economy Orlando - Philadelphia

Helpful?
1 Thank John S
Level 6 Contributor
263 reviews
67 helpful votes
Reviewed yesterday
NEW

1st day, received notification of 1 hour delay in departure time. Already at airport, no problem. 2nd notification pushed out another hour to nearly midnight. OK, not bailing yet. 3rd notification pushed out till 2am or something! No way. Head home, call Frontier, get flight booked for following day. Day 2 - received notification of 1 hour delay in departure...

More 
Domestic Economy Austin - Las Vegas

Helpful?
1 Thank PAUL T
North Carolina
Level 6 Contributor
231 reviews
66 helpful votes
Reviewed yesterday
NEW
via mobile

Although trip to Vegas was crappy as usual with loud mouth women right behind us and unable to recline on reclining seats we paid extra @180 for, return trip was little improvement. Since we couldn't figure out how to recline these so called reclining seats AND no guide or instructions on "how to" recline such seats, we decided to ASK...

More 
Domestic Economy Raleigh - Las Vegas

Helpful?
1 Thank Boaterdudeandwife
2 reviews
Reviewed yesterday
NEW

We were scheduled to fly out of Colorado Springs at 6:30 p.m. and arrive in Las Vegas at 7:30 p.m. (LV time). Our flight was delayed 4 1/2 hours. We didn't leave Colorado Springs until 11 p.m. Frontier was very good about keeping us informed of the status of the flight. They gave us each a $15 food voucher for...

More 
Domestic Economy Colorado Springs - Las Vegas

Helpful?
Thank mattandkim29540
Basking Ridge, New Jersey, United States
Level 6 Contributor
369 reviews
119 helpful votes
Reviewed yesterday
NEW

If this Airline does not have enough passengers to make it worth the flight, they will cancel the flight, and leave dozens of people at the airport. They will reschedule you on the next flight at the closest airport, but it is your responsibility to get to the other airport. They rescheduled us on a flight from Trenton to West...

More 
Domestic Economy Trenton - West Palm Beach

Helpful?
Thank Andrew R
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The 'basic faire' gets you a seat...not a reserved seat, that's an additional cost. You pay an additional fee to select a seat ahead of time....otherwise you get what they give you. You want more leg room....that's an additional cost. You have a bag to check...that's extra. You want a coke....that's an additional cost. I'll be flying Southwest from here...

More 
Domestic Economy Jacksonville - Las Vegas

Helpful?
Thank Sharon C
Colorado Springs, United States
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Booked a non stop flight to San Juan from Orlando. Three months before the flight, they cancelled the flight 2 months in advance and wouldn't refund my ticket. They rerouted me to Orlando to Charlotte then to San Juan, adding three hours to my flight. Then the flight from Orlando to Charlotte, got delayed 4 hrs. First paperwork wasn't done...

More 
Caribbean Economy Denver - San Juan

Helpful?
Thank Gary S
See travel tips for airlines
“Don't waste your money!”
3AndrewR, 23 Oct 2018 | Read review
“I will never use this airline again.”
garysB2889RK, 22 Oct 2018 | Read review
“Book early and select the bundle at purchase time”
99PatrickC, 22 Oct 2018 | Read review
“Book another airline”
coloradoscubagirl, 22 Oct 2018 | Read review
“The first 4 rows offer a little more leg room (not much) but the seats do cost more.”
garden94, 21 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

431 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (431)
Viewed
Airport (31)
Viewed
Seat (43)
Viewed
Cabin (23)
Viewed
View from Window (53)
Viewed
Our fleet (7)
Viewed
Food and Drink (10)
Viewed
Onboard Feature (3)
Viewed
Airline Lounge (4)
Viewed
Other (257)