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SriLankan Airlines


4 of 5 stars
471 Reviews
Headquarters: Airline Centre Bandaranaike International Airport, Katunayake Sri Lanka +94-777-771-979 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 142
    Excellent
  • 187
    Very good
  • 83
    Average
  • 36
    Poor
  • 23
    Terrible
I have only flown to Sri Lanka and return tomorrow

I had never travelled on Sri Lanka Airline before and although the plane was pretty standard for... read more

4 of 5 starsReviewed 2 days ago
Johntherunner
,
London, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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471 Reviews from our TripAdvisor Community

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471 reviews from our community

Date | Rating
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English first
Norwich, United Kingdom
Level Contributor
4 reviews
5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have travelled on almost every airline and these are the best .The food is fantastic.The crew are great

International Economy London - Colombo
Helpful?
Thank steven t
Walton-On-Thames, United Kingdom
Level Contributor
5 reviews
3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant overnight long flight (Sri Lankan Airways10 1/2 hours) from Heathrow to Colombo was delayed on take-off at Heathrow by over 1/2 hour. Good overnight flight with great meals and sleep. In-flight entertainment was very good. On arriving at Colombo our 1 hour connection was now under 1/2 hour. The crew made our group of three travelers and another...

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International Economy London - Male

Helpful?
Thank JCAM1959
London, United Kingdom
Level Contributor
37 reviews
5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had never travelled on Sri Lanka Airline before and although the plane was pretty standard for legroom it was a 2-4-2 seating arrangement so good for 10 hour plus trip for couples especially overnight and the need for comfort breaks. The service was friendly and the food standard but ok. Travelling back tomorrow daytime so be interesting to see...

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International Economy London - Colombo

Helpful?
Thank Johntherunner
Rushden, United Kingdom
Level Contributor
5 reviews
13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Good service ok food not great but hey you are on a plane the staff were great courteous and helpful

International Economy London - Colombo
Helpful?
Thank Bradley021962
Livarot, France
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The whole experience was good, I flew business class, they give you the opportunity to upgrade to BC by bidding for a vacant BC seat. I put the minimum amount allowed outward and return, which amounted to about 1600€, which is about double the economy price but a lot less than the proper price had I booked BC from the...

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International Business Class Paris - Columbus

Helpful?
Thank stuntcrew
Hyderabad, India
Level Contributor
3 reviews
1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

It's my first bad review on trip advisor, to non- recommend this airline. We never had any other option to choose this other than any airlines. Food, services, interiors were so outdated. Staff will just dump the aluminium foil box with some rice and vegetables without asking any options or uninforming. Over all it was a very disappointing experience to...

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Southeast Asia Economy Colombo - Bangkok

Helpful?
Thank Raj12342013
Colombo, Sri Lanka
2 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

It was a pleasant flight. Friendly cabin crew. Smooth take off and landing. From the check-in to boarding excellent service provided.

International Economy Genoa - Bengaluru (Bangalore)
Helpful?
Thank visaka w
Hyderabad, India
Level Contributor
101 reviews
42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I got onto this airways as the original airline i had booked with flying to Colombo had a canceled flight and they managed to get me a seat on the last flight to Colombo which was SriLankan Airlines. Its a short flight from Chennai, the overall experience how ever is a little tired and they could hype or glam it...

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Asia Economy Chennai (Madras) - Colombo

Helpful?
Thank abhi2001_10
Doha, Qatar
Level Contributor
28 reviews
6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was my first trip on Srilankan Airlines though I have been travelling extensively across the world for the past 25 years. This trip was basically an experiment at the end of which my family as a whole decided that there will be no trips on Srilankan Airlines for any of us or our friends if we can help them...

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International Economy Doha - Chennai (Madras)

Helpful?
Thank Don M
Brisbane, Australia
Level Contributor
238 reviews
83 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff: efficient, professional. Plane interior: clean, tidy. Seating: comfortable. Meal service: tasty and varied. In-flight entertainment: average.

Southeast Asia Economy Colombo - Singapore
Helpful?
Thank TravellingManOz
See travel tips for airlines
“Don't need any tips .You will get a great flight”
 of 5 stars stevent930, 28 Sep 2016 | Read review
“Ensure USB cable is in hand luggage to charge tablets/ mobile-phones etc”
 of 5 stars JCAM1959, 28 Sep 2016 | Read review
“If a couple go for the window seats”
 of 5 stars Johntherunner, 28 Sep 2016 | Read review
“Keep away from the toilets”
 of 5 stars Bradley021962, 28 Sep 2016 | Read review
“Seat back and let it happen.”
 of 5 stars stuntcrew, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About SriLankan Airlines
The country's flag carrier, SriLankan Airlines (UL) operates from a hub at Bandaranaike International Airport (CMB). A member of the Oneworld alliance, the airline was founded in 1978 as Air Lanka. SriLankan Airlines flies to 33 destinations in 20 countries across Asia, the Middle East, Europe and Oceania. Including its codeshare agreements with 17 carriers, it serves almost 100 destinations in 49 countries. The airline's fleet of 24 aircraft includes planes with one-cabin Economy Class configurations as well as planes configured with both Business Class and Economy Class cabins.

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