Tours and Tickets

One-Way or Round-Trip Ferry between Cancun and Isla Mujeres provided by Amigo Tours

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One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
S$20.83
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
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Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Book your one-way or round-trip ferry ticket between Cancun’s Puerto Juarez and Isla Mujeres, departing from either terminal. This transfer takes you aboard an ultra-modern catamaran for a smooth and safe 45-minute ride across the Caribbean Sea. Helpful staff on board ensure punctual and efficient service. With more than 70 crossings per day, these rapid vessels get you to your destination on time.
Highlights
  • Ferry ride on the Ultramar catamaran to Cancun or Isla Mujeres
  • Travel smoothly and efficiently between the two destinations
  • Choose a one-way or round-trip ticket, from early morning through midnight
  • Take a seat inside or settle on the top deck for panoramic views
Important Information
Departure Point
Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico
Duration
45m
Return Details
Returns to original departure point
Inclusions
  • Port tax
  • Traveler insurance
Exclusions
  • Hotel pickup and drop-off
  • Food and drinks (available for purchase)
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Additional Info
  • Confirmation will be received at time of booking
  • Schedule is subject to change without notice
  • Smoking is not allowed on board
  • Children over 3.9 feet (1.2 meters) tall must pay full price
  • Maximum luggage weight allowed is 55 pounds (25kg)
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This tour/activity will have a maximum of 99 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
33Reviews
15Q&A
Traveller rating
  • 12
  • 5
  • 1
  • 1
  • 4
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Popular mentions
pwoods2019 wrote a review Dec 2019
Omaha, Nebraska15 contributions6 helpful votes
Reasonable and quick way to get to Isla Mujeres for a wonderful day trip, easy and safe way to get back and forth.
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Date of experience: December 2019
1 Helpful vote
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Response from AmigotoursCalidad, Public Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 1 Jan 2020
Hello! Thank you so much for your comments. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best Regards, Amigo Group
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Sandy B wrote a review Oct 2019
1 contribution
The ferry was clean and fast. Terrific trip. Price was good and ferry was on schedule. Easy to get taxi to and from staging area.
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Date of experience: October 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 31 Oct 2019
Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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Lisakelley29 wrote a review Sep 2019
Wichita, Kansas20 contributions9 helpful votes
Great service.. ferry was always on time and there was someone to help with your bag if you wanted them to.
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Date of experience: September 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 4 Sep 2019
Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
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lolo wrote a review Aug 2019
White Salmon, Washington11 contributions9 helpful votes
Going to Isla Mujeres was great, but coming back was a nightmare. Had to wait in a very small very crowded, very hot place for a half an hour, then went to wrong boat, (but was told earlier to get in that line). Then was just told to get off, not told where to go. Thankfully
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Date of experience: July 2019
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Response from AmigotoursCalidad, Guest Relations Manager at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 8 Aug 2019
Hello, Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. We would like to follow up on your case. Regards Amigo Group
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Audric623 wrote a review Jun 2019
Throop, Pennsylvania13 contributions2 helpful votes
The ferry was perfectly fine. Clean and on time both ways. I had an issue with the advance purchase though. It took almost 20 minutes for anyone to convert the “voucher” that you get into an actual ticket. Don’t buy in advance, just purchase your tickets at the ferry terminal.
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Date of experience: June 2019
1 Helpful vote
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Response from Amigotours, Director de Relaciones con Clientes at One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Responded 6 Jun 2019
Hello. Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. Regards Amigo Group
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12
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Amigo Tours
patriciaandjason
00
Bring sunscreen
It was sooooo fun. All the workers on the boat are super nice and hilarious to talk with. Definitely ask them for M
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Tlumley
00
Chichen Itcha
This is a must see attraction with a top notch tour operator. Amigo tours was on-time at our hotel in the morning a
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P922JOscottp
00
Do not book this tour
The guide never meet us at the redemption point and never responded to our 4 messages. After an hour we purchased
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Ivancho1231
00
Awesome experience!!!
I recommend this tour. It is an awesome experience I have learned a lot. I will do it again it worth the price!!!!
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B5690GQchristophers
00
Great experience. Highly recommended.
Great guide for Chitchen Itza and the tour was amazing. And the cenote was beautiful (especially since it was raini
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Julio T B
00
bad experience -
they sold tickets while the museum is actually closed. so tour did not happen. and still have not been reimbursed,
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pptexas
00
Good tour but Covid social distancing precautions not followed
First the good stuff: knowledgeable and pleasant tour guides, Marco and Renee, great driver Alex, right on time. Ch
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jalishac2020
00
Isle Mujuers
The tour was great and the on board experience was so much fun! Our host on the boat Pepe make sure we entertained
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jesusmuniz84
00
Great time!
This experience was great! My fiancé did not know how to swim but the staff was very friendly and took care of her
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mitchell337
00
Great Tour Guide
Our tour guide Marco made the trip an excellent experience. He is very knowledgeable of the site and history.
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Island_gal_travels
00
Not Professional and Poor Business Practices
I booked this tour with hopes of enjoying myself with my friends. The morning they arrived to pick us up was terrib
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dcotterell92
00
Good and bad
Overall, it was a cool tour. But there’s definitely some down sides... Snorkeling; there’s no time to look and enjo
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893myleeh
00
A must do!!!
Wow where to begin Chichen itza is unreal and will blow your mind, the mayan town was adorable with a gorgeous chur
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772LenaK
00
Great day in Chichen Itza
Very convenient Transfer from/to hotel, our tour was guided by Marco and he is amazing guide. All in all, we liked
Read more
EGuzvas
00
Amazing!!
The whole tour was great!!! Marco did an excellent job!! Highly recommend to anyone. This was my second time visiti
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Key Details
  • Duration: 45m
  • Printed Paper Ticket Required
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
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Frequently Asked Questions about One-Way or Round-Trip Ferry between Cancun and Isla Mujeres