Tours and Tickets

One-Way or Round-Trip Ferry between Cancun and Isla Mujeres provided by Amigo Tours

One-Way or Round-Trip Ferry between Cancun and Isla Mujeres

One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
4
This product is unavailable to book via Tripadvisor. Contact the supplier for availability.
Tour snapshot
Ferry ride on the Ultramar catamaran to Cancun or Isla Mujeres
Duration:
45m
Taking Covid-19 safety measures
Group size:
99
Wheelchair accessible
Free cancellation
  • Duration:
    45m
  • Taking Covid-19 safety measures
  • Group size:
    99
  • Wheelchair accessible
  • Free cancellation
About
Book your one-way or round-trip ferry ticket between Cancun’s Puerto Juarez and Isla Mujeres, departing from either terminal. This transfer takes you aboard an ultra-modern catamaran for a smooth and safe 45-minute ride across the Caribbean Sea. Helpful staff on board ensure punctual and efficient service. With more than 70 crossings per day, these rapid vessels get you to your destination on time.
Know before you go
  • Duration: 45m
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
Highlights
  • Travel smoothly and efficiently between the two destinations
  • Choose a one-way or round-trip ticket, from early morning through midnight
  • Take a seat inside or settle on the top deck for panoramic views
What to expect
Know before you go
  • Duration: 45m
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
  • Travel smoothly and efficiently between the two destinations
  • Choose a one-way or round-trip ticket, from early morning through midnight
  • Take a seat inside or settle on the top deck for panoramic views
What to expect
Need help booking?
Call the number below and use the product code: 5885CUNISLAFERRY
Important information
Inclusions
  • Port tax
  • Traveler insurance
Exclusions
  • Hotel pickup and drop-off
  • Food and drinks (available for purchase)
Duration
45m
Departure details
  • Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico
Additional information
  • Confirmation will be received at time of booking
  • Schedule is subject to change without notice
  • Smoking is not allowed on board
  • Children over 3.9 feet (1.2 meters) tall must pay full price
  • Maximum luggage weight allowed is 55 pounds (25kg)
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 99 travellers
Inclusions
  • Port tax
  • Traveler insurance
Exclusions
  • Hotel pickup and drop-off
  • Food and drinks (available for purchase)
Departure details
  • Puerto Juarez, Juárez, 77525 Cancún, Q.R., Mexico
Duration
45m
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Schedule is subject to change without notice
  • Smoking is not allowed on board
  • Children over 3.9 feet (1.2 meters) tall must pay full price
  • Maximum luggage weight allowed is 55 pounds (25kg)
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 99 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Hand sanitiser available to travellers and staff
  • Social distancing enforced throughout experience
  • Face masks required for guides in public areas
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
29 reviews
Excellent
14
Very good
7
Average
1
Poor
1
Terrible
6

pwoods2019
Omaha, NE41 contributions
Dec 2019
Reasonable and quick way to get to Isla Mujeres for a wonderful day trip, easy and safe way to get back and forth.
Written 29 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmigotoursCalidad
Hello! Thank you so much for your comments. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best Regards, Amigo Group
Written 2 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Audric623
Throop, PA13 contributions
Jun 2019 • Couples
The ferry was perfectly fine. Clean and on time both ways. I had an issue with the advance purchase though. It took almost 20 minutes for anyone to convert the “voucher” that you get into an actual ticket. Don’t buy in advance, just purchase your tickets at the ferry terminal.
Written 6 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello. Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. Regards Amigo Group
Written 6 June 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marian S
Austin, TX1 contribution
Dec 2020
We purchased 5 round trip tickets for 145.00, confirmation # 1183230588. They did not accept our tickets in Apple wallet or the paper confirmation with scan code.
We have to buy tickets again and were changed $150.00 at the ferry ticket office.

We want a refund!!
Written 5 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmigotoursCalidad
Dear Amariane We recommend make your refund request with the agency where you made the purchase so that they can make a case and give you an answer. Thank you for your comment.
Written 6 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

anniegeorge427
Franklin, IN3 contributions
I believe it was my fault for booking the wrong ferry. I searched for a ferry from Playa del Carmen to Cozumel, and not being too familiar with the area I selected the first result that came up. This is not a ferry to Cozumel. We ended up paying for this and couldn't use it, not even transfer funds to the correct ferry. Big mistake. It's actually cheaper if you wait and purchase ferry tickets at the harbour just prior to departure. Do not book ferry rides to Cozumel on Trip Advisor is our advice.
Written 16 February 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Annie. Thank you very much for your comments; we are sorry you didn't use the service. This is not just a ferry ticket but a full day tour including transfer, Ferry ride and different activities during the day. We hope you come back soon and give us the opportunity of keep using our services. Best regards, Amigo Group
Written 20 February 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

michellemark82
New Jersey20 contributions
Jul 2018
Took the local ferry from the hotel zone Cancun
had a very nice relaxing ride . got off the boat & there was plenty of hustle & bustle at the terminal, with people trying to rent you golf carts for the day
I recommend you go a few streets down & a few blocks in
BRING YOUR LICENSE
We forgot ours & still were able to find someone to rent it to us for 45.00 for the whole day of 6 hours
we stopped at Oscars along the way the drinks & FRESH guacamole & service were excellent
Written 9 July 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kaurannie
Sterling, VA4 contributions
We paid $50 more at the Ultramar counter cause they did not have our reservation and could not use our reservation.
Written 25 June 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello. Thank you very much for your comments; we are sorry you didn't have the best experience with us. We recommend you to contact your agency so they can send us the incidence, we will be ready to follow the case. We hope you come back soon and give us the opportunity of keep using our services. Best regards, Amigo Group
Written 25 June 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

lolo
White Salmon, WA11 contributions
Jul 2019
Going to Isla Mujeres was great, but coming back was a nightmare. Had to wait in a very small very crowded, very hot place for a half an hour, then went to wrong boat, (but was told earlier to get in that line). Then was just told to get off, not told where to go. Thankfully a fellow standing on the dock in a uniform took us to the right place. Another half an hour in a very hot very crowded line, and we finally got on the right boat!!!
Written 1 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmigotoursCalidad
Hello, Thank you very much for your comments; we are sorry you didn't have the best experience with us. We offer an apology. We would like to follow up on your case. Regards Amigo Group
Written 8 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lisakelley29
Wichita, KS20 contributions
Sep 2019 • Friends
Great service.. ferry was always on time and there was someone to help with your bag if you wanted them to.
Written 1 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AmigotoursCalidad
Hello, Thank you for your comments, it is great for us to know you had a wonderful time with us. We work every day to provide the best service to all our clients because we love what we do. We hope you to come back soon. Best regards, Amigo Group
Written 4 September 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Big-E
22 contributions
Aug 2018
We started our journey to Isla Mujeres on a prepaid package to visit the Dolphin Center through a package purchased at our hotel. The package included round trip transportation and food on a boat that departed at 8am and returned at 2pm. The boat we were booked on was super crowded and departed behind schedule it was slow and took more than an hour to get to Isla Mujeres. This didn't leave us much time to go complete the plans we had for our day at Isla Mujeres. We decided to skip the return trip and take the Ultra Mar ferry back. The ferry had a departure back to Cancun every 30 minutes and was only $14 per person. We bought our ticket when we were ready to leave, boarded the ferry and departed quickly. The ferry was relatively new and very clean. We sat indoors in the air conditioned cabin. The seats were large and were set up a lot like an airline cabin. The ferry pulled out of the dock and left at a nice high speed. The ride was smooth and we were back in Cancun in about 30 minutes. Next time we will skip the package deals and just take the Ultramar ferry to and from Cancun. It's very convenient, inexpensive, clean, fast and comfortable.
Written 2 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Eric, Thank you very much for your comments. We work every day to provide a better service to all our customers. We hope you come back soon. Attentively Amigo Group
Written 6 June 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

torrie & Joey travel samurai
Washington DC, DC11 contributions
Relaxing and smooth - easy to purchase vendors speak English buy from ferry company at port if you have cash you’ll be able to buy from the employees who work close to the main line (Ultramar tickets $34 USD round trip.)Took taxes from downtown Cancun $ 12.50 USD each way- don’t bother with shuttle $40 that’s ridiculous - taxes give flat rate $250 pesos no need to haggle. Hotels - depending where you stay we stayed Hampton in cumbres a residential area and very safe. - next to a well known American Eatery Fridays- SAMs club and local fare authentic walking distance parking lot host Starbucks. It’s a mall area. I digress- take ferry to island mujeres beach is with it- when you see locals with coolers you know you’re in a sweet spot. The music on ferry is enjoyable as you cruise through the blue water smooth - there’s a bar and food but we didn’t go below deck. We sat on top deck- bring sunscreen. Get round trip ticket you save $2USD
Written 28 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 11
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Amigo Tours
Terry T
Terry T
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Excellent tour! Highly recommend doing this
Thus was a completely awesome experience. The tour guide did an outstanding job explaining all the sites! Was
cristinaoG4066PS
cristinaoG4066PS
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Fun
Victor and Galo did a good job as tour guides. Would have liked more history on ruins we visited. Would have liked
amies121
amies121
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LOVE
Frank was our guide and Luna was our driver. They are very friendly, informative, and helpful. You could tell Frank
Resort528741
Resort528741
00
Day from Hell
The communication was sub par . We had booked the early access tour . We were notified that we were to be in front
Debbie W
Debbie W
00
Misrepresented refund
Chichen Itza Monolingual Tour, Buffet Lunch, Cenote,Tequila tasting & Valladolid Cancun Misrepresented possible r
ruwantha_lakshan
ruwantha_lakshan
00
One of the wonders in the world
Totally worth the tour as we were able to witness one of the wonders in the world. Chichen Itza was truly an amazin
ruwantha_lakshan
ruwantha_lakshan
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A day to remember
Now, that's a day to remember. Snorkeling, Crystal clear Caribbean sea, buffet lunch (Could have been better), free
948ashliem
948ashliem
00
Tour Guide was nice….that’s it
Overall, the experience wasn’t terrible but I did this tour before with a different company and they were way bette
beachjules2286
beachjules2286
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A very fun day!
Our tour guide was amazing for the tour of Chichén Itzá! He knew so much history, was very informative and we had a
Sathvik V
Sathvik V
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Just Superb!
The entire experience was amazing! From the on time pickups to the tour itself! Frank and Tiburje, the driver(don’t
Roam779694
Roam779694
00
Poor pick-up transportation service! Don’t trust them!
They arrived over an hour late to pick us up. Then drove by the lobby without stopping and left saying we weren’t t
C9696IQangell
C9696IQangell
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Pretty cool
All of it honestly. Marco and Rodrigo were fantastic tour guides. Food was good, Chichen Itza was amazing (bring
Jwu96
Jwu96
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Long but worth it!
Daniel and Rodrigo were really good tour guides and had a lot of knowledge in regards to the history. Really enjoye
Amber Z
Amber Z
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Long but worth it
Fantastic tour guides with great knowledge of the area. It’s a very long tour with about an hour at each place. W
Noemi W
Noemi W
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Early Access Tour, without the early Access
We booked the early access Chichen Itza Tour (inclusive Cenote, Buffet, Tequila-Tasting and Valladolid). On thing