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  • Electronic Voucher Accepted
  • 30 to 120 mins
  • Instant Confirmation
  • Languages Offered: English and 1 more
Travel in comfort directly from the airport to your hotel, or to the airport from your hotel in Cancun or Riviera Maya in a shared service on board our fully air conditioned vehicles.

At your arrival to the Cancun airport, one of our representatives will welcome you right outside the terminal with a banner, to be directed to the vehicle. Our courteous and friendly driver will take you to your hotel for starting your dream vacations.

On the return, our van will be right on time in your hotel for your private transfer back to the Cancun airport.  Pricing is determined by zone. Please select from the following list of zones. 

ZONE 1: Cancun Hotel Zone - Downtown Cancun Zone
ZONE 2: Puerto Juarez - Isla Mujeres Pier
ZONE 3: Puerto Morelos
ZONE 4: Playa del Carmen
ZONE 5: Puerto Aventuras
ZONE 6: Tulum and Akumal
Locations visited
Gray Line Tours

Enjoy a safe and comfortable transfer between Cancún International Airport and your Cancun or Riviera Maya area hotel. Upon your departure, your driver will meet you at your lodging and transport you to the airport stress-free and on-time in an air-conditioned vehicle. Save time and money with this convenient shared service (maximum 12 passengers).

  • Enjoy a chauffeured trip between the Cancun airport and your hotel

  • Arrive at your destination well-rested and ready to start your journey

  • Avoid the stress and hassle of getting to and from the airport on time

  • Travel with an experienced and courteous driver in an air-conditioned van

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1 - 5 of 8 reviews
Reviewed 2 weeks ago via mobile
Great service

Booking was a little confusing at first but once it was figured out it was smooth sailing. The young man that met us at the airport was SO NICE! very polite, full of angry and all information. Explained everything we had concerns about. Even gave...More

Thank Lauren M
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 3 days ago

Thanks for using our services ! We look forward to assisting you with airport transfers and tours throughout Mexico's Premier Destinations. In Los Cabos and Puerto Vallarta we operate as Airport CONCIERGE SERVICE by MAYALAND. Hasta la vista !

Reviewed 4 weeks ago
Terrible, Terrible, Terrible!!!

I would give 0 stars if possible.First of all the greeter was not "Waiting outside with a sign displaying my name". Luckily I speak Spanish so I asked around until I found the guy I was looking for. My return flight was at 12:30 PM...More

1  Thank Luis R R
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 4 weeks ago

I find it very hard to answer your comment and be courteous... to say the least! Our Driver Julian was at your hotel sharply at 8:30 AM as per the WRITTEN notification you received. The hotel STAMPED his timely arrival. He waited 15 minutes... to...More

Reviewed 2 July 2018
Airport rides

Booked a shared ride, ended up getting a private ride each way. Airport pick-up was a little chaotic, but there were a ton of new arrivals. Got to the resort with no issues. Surprised on the pickup when a Benz rolled up for us. Sharp...More

2  Thank rickbrennanrn
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 7 July 2018

Thanks for using our services. We look forward to being of service to you again in Mexico's principal destinations. Hasta la vista !

Reviewed 27 March 2018
Excellent service and knowledgeable drivers

I was the only one in the smaller passenger van that picked me up. But we had a smooth ride, safe and with a driver that was able to find the small hotel (with no signage) I was staying at. He made sure that I...More

Thank Frogmani
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 29 March 2018

THANKS for using our professional services ! We look forward to showing you UNIQUE experiences all over Mexico!

Reviewed 21 March 2018
Just okay- Poor communication and coordination

I had a large amount of trouble trying to find the company upon arrival. I had to have a few of the other shuttle services call this shuttle in order for them find me. Everything after that was good. For pickup, the shuttle was not...More

1  Thank Imani C
chichenuxmal, Owner at Gray Line Tours, responded to this reviewResponded 22 March 2018

THANKS for your input on the elements we can improve, and for using our services. We are working on making sure that even with our permanent both at the very exit of the airport as well as 22 airport assistants (full time collaborators of ours)...More

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